Job Title : Account Manager Location : India Reports To : Account Director Experience : 7+ years of relevant experience Apply Here: https: / / livelike.com / careers / jobId=OiVIWxqEXt9S Company Overview : LiveLike is a leading provider of immersive and interactive experiences for live sports and events. Our mission is to revolutionize the way fans experience live sports by providing personalized, social, and engaging environments. We are now looking for a passionate Product Manager to focus on developing and enhancing our Community & Social product offerings, helping us build a strong, vibrant community of users and enhancing their experience during live events. Role Overview The Account Manager will be the primary point of contact for LiveLike s client accounts, responsible for maintaining strong relationships, ensuring client satisfaction, and driving successful project outcomes. This role involves deep collaboration with internal product, engineering, design, and operations teams to deliver best-in-class client experiences while identifying opportunities to expand business value. Key Responsibilities Client Relationship Management: Build and maintain strong, long-term relationships with assigned clients, ensuring ongoing satisfaction and partnership success. Project Oversight: Coordinate with cross-functional teams to ensure timely and quality delivery of product features and services in alignment with client expectations. Client Communication: Serve as the go-to liaison for client communications, providing clear updates, managing timelines, and addressing feedback or escalations. Strategic Consultation: Understand client objectives and recommend solutions that align with LiveLike s product capabilities and roadmap. Product Familiarity & Education: Ensure clients understand the full value of the product, including educating them on features already available and included in their contracts. Issue Resolution: Proactively identify potential roadblocks or concerns and work cross-functionally to resolve them efficiently. Upsell & Retention Support: Recognize growth opportunities and collaborate with the sales and product teams to support renewals and upsells. Documentation & Tracking: Maintain up-to-date records in internal systems (e.g., JIRA, Slack, Google Docs) for tracking client interactions, deliverables, and key decisions. Cross-Team Coordination: Work closely with Product, Engineering, and QA teams to align deliverables and priorities. Required Skills and Qualifications Experience: 4 7 years in account management, client services, or customer success roles, preferably in tech, SaaS, or digital media. Communication: Excellent verbal and written communication skills, with the ability to manage both internal and external stakeholders. Organizational Skills: Strong project management and organizational skills with attention to detail. Tech Fluency: Comfortable using tools like Slack, JIRA, Google Workspace; familiarity with CMS platforms is a plus. Client-Centric Mindset: Proactive, empathetic approach to client engagement and problem-solving. Multitasking Ability: Capable of managing multiple accounts, priorities, and deadlines in a fast-paced environment. Team Collaboration: Ability to collaborate with cross-functional teams across different time zones. Preferred Qualifications Experience in sports tech, media, or fan engagement platforms. Knowledge of digital product lifecycles and basic technical workflows. Familiarity with CRM platforms and data-driven account strategies. Why Join LiveLike Global Exposure: Collaborate with teams across India, Macedonia, Paris, and Canada. Growth Opportunities: Advance your career in a dynamic and rapidly growing environment. Culture of Ownership: Work with a team that values initiative, collaboration, and creative problem-solving. Work Flexibility: Enjoy a remote-first work culture with flexible hours. Diversity & Inclusion: Be part of an inclusive team with strong gender balance and cultural diversity. Impactful Work: Play a key role in shaping the experience of millions of users globally.
Develop, test, and maintain scalable developer-facing REST APIs using Python and Django Collaborate closely with frontend, infrastructure, and product teams to deliver robust, high-performing features. Optimize APIs and backend performance to ensure smooth user experiences across the platform. Ensure the stability and scalability of the backend infrastructure by implementing best practices and architecture. Write idiomatic, efficient, and maintainable code that adheres to community and industry standards. Troubleshoot and debug any issues related to backend functionality, integrating third-party services, or API calls. Mentor junior developers and contribute to code reviews and knowledge sharing within the team. Required Skills and Qualifications: 7+ years of professional experience in backend development using Python and Django. Strong understanding of RESTful APIs and experience building them from the ground up. Experience working with cloud platforms (AWS, Google Cloud, etc.) and managing cloud infrastructure. Proficiency in SQL and working with relational databases (PostgreSQL, MySQL, etc.). Knowledge of version control systems (Git) and continuous integration pipelines. Understanding of web application architecture and scalable system design. Excellent problem-solving and analytical skills with attention to detail. Familiarity with Agile methodologies and working in fast-paced development environments. Bonus Skills: Experience with Docker, Kubernetes, or other containerization technologies. Experience working with event-driven architectures and real-time data processing. Familiarity with front-end frameworks and working knowledge of JavaScript/Node.js. Previous experience with nginx, Lua, or OpenResty