Telesales Executive Job Description for Lifero Skin & Hair Clinic Job Title: Telesales Executive Location: Office No. 201 and 203, 2nd Floor, , Global Business Hub, Opposite to EON IT Park, Kharadi-411014 https://www.google.com/search?q=Office+No.+201+and+203%2C+2nd+Floor%2C+%2C+Global+Business+Hub%2C+Opposite+to+EON+IT+Park%2C+Kharadi-411014&rlz=1C1RXQR_en-GBIN1113IN1114&oq=Office+No.+201+and+203%2C+2nd+Floor%2C+%2C+Global+Business+Hub%2C+Opposite+to+EON+IT+Park%2C+Kharadi-411014&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQIRiPAjIHCAIQIRiPAtIBCDI2NTJqMGo3qAIIsAIB8QXPVjDf2jahig&sourceid=chrome&ie=UTF-8 Company: Lifero Skin & Hair Clinic Department: Sales/Telemarketing Job Type: Full-time/Part-time Job Summary:Lifero Skin & Hair Clinic is seeking a motivated and enthusiastic Telesales Executive to join our team. As a Telesales Executive, you will be responsible for reaching out to potential customers, promoting our skin and hair treatment services, and converting leads into appointments. You will play a key role in building strong customer relationships and increasing the clinic's client base. Key Responsibilities:Cold Calling & Lead Generation: Contact potential customers through outbound calls. Generate leads and convert them into appointments for skin and hair treatments. Provide information about the clinic's services and answer customer inquiries. Follow-Up: Follow up with leads and inquiries to ensure maximum conversion. Maintain a high conversion rate of leads into appointments. Customer Handling: Build positive relationships with customers. Handle customer queries and provide them with appropriate information. Understand customer needs and suggest suitable services. Sales Targets: Achieve and exceed weekly/monthly sales targets. Work towards increasing the clinic's revenue through effective telesales. Record Keeping: Maintain accurate and updated records of calls, customer details, and appointments. Use the clinic's CRM (Customer Relationship Management) software to manage leads and appointments. Coordination with the Team: Work closely with the front desk and clinic team to ensure smooth appointment scheduling. Provide feedback from customers to improve services. Skills Required:Excellent Communication Skills in Hindi/English (or local language). Persuasive and Convincing Skills to convert leads into customers. Ability to handle rejection and remain positive. Good knowledge of skin and hair treatments (Training will be provided). Basic computer knowledge and ability to work on CRM software. Goal-oriented and self-motivated. Qualifications:Minimum 12th pass or equivalent. 6 months to 1 year of experience in telesales or customer service (preferable in healthcare/beauty/cosmetic industry). Freshers with excellent communication skills are also welcome. Benefits:Attractive salary + Incentives based on performance. Opportunity to work in a growing and reputed skin & hair clinic. Training will be provided to understand the clinic's services. Working Hours:[Insert Working Hours] Weekends may have higher call volumes, and some rotational shifts may apply. How to Apply:Interested candidates can send their updated resumes to eMAIL- hrliferoteam@gmail.com or contact us at 8484993074.
Explain indications, benefits, risks, downtime, and after-care • Obtain informed consent and photographic records • Provide written post-procedure instructions and product regimens
Responsibilities: * Optimize website performance through SEO techniques * Collaborate with cross-functional teams on campaigns * Analyze digital marketing metrics & report insights * Manage social media presence & engagement
Responsibilities: * Greet guests & manage check-ins/outs * Maintain front desk operations * Ensure guest satisfaction * Manage staff scheduling & training * Coordinate housekeeping services
Responsibilities: * Manage recruitment process from sourcing to onboarding * Ensure compliance with employment laws & company policies * Collaborate with hiring managers on job requirements & candidate selection
Inbound & Outbound Calling: Handle incoming calls from patients regarding services, appointments, and queries. Make outbound calls for lead conversion, follow-ups, and re-engagement. Appointment Management: Schedule and confirm appointments for consultations and treatments. Ensure reminders are sent to patients via call or WhatsApp. Lead Conversion: Contact leads generated through social media, online ads, and referrals. Provide detailed information about treatments and offers to convert leads into walk-ins. CRM & Data Entry: Maintain accurate records of patient interactions in the clinic’s software or CRM. Update call status, follow-up notes, and lead progression. Customer Support: . Resolve basic concerns related to services, pricing, timings, and availability. Escalate complex queries to the concerned department or senior staff. Target-Oriented Role: Achieve daily, weekly, and monthly calling and conversion targets. Actively participate in campaigns and offer promotions. Skills Required: Excellent communication skills in English, Hindi, and Marathi. Confidence in voice and ability to build rapport quickly. Prior experience in tele calling, preferably in healthcare, beauty, or wellness industry. Basic knowledge of dermatology, cosmetology, or clinic treatments is a plus. Familiarity with CRM tools and Excel is an advantage.
The Telecaller will be responsible for handling inbound and outbound calls, converting inquiries into appointments, following up with leads, and maintaining excellent patient communication. The role requires strong communication, persuasion skills, and a customer-centric approach to represent Lifero Skin & Hair Clinic in a professional and empathetic manner.