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Letx

At LetX, we help businesses & marketers weave the new age digital experience within their websites that helps them grow & drive conversions like never before. Through our offbeat marketing solutions, we help them to drive their visitors to take an action that matters! Armed with a dream & coffee machine, our young fearless superteam works closely with over 9000 marketers & businesses worldwide making LetX, India’s leading Software as a Service (SaaS) company. LetX is backed by vCommission, India’s largest affiliate network - working with all major brands for global performance delivery.  We are a team of technology obsessed marketeers, building innovative marketing solutions that have you businesses covered when it comes to “Engaging” their visitors, “Owning” visitor attention and converting those visitors into “Leads” and “Subscribers”. From gamification to leveraging social proof, our core belief is moulded around impacting human (read visitor) psychology in the most interactive & subtle manner - that does not require a pushy pop up or a flashy CTA to encourage buying activity. Our Flagship properties include : ⚡️a full featured web push notifications platform, ⚡️a social proof based conversion optimization solution, ⚡️and a gamified growth marketing platform. More at http://letx.co  👉Join the #LetXTroop👈 We’re building a strong, diverse team of curious, creative people who want to find a purpose in their work and support each other in the process. We are always on a quest to find people who are passionate about building great products, designing great experiences, building scalable platforms, and making customers happy. If this describes you, then you’ve found your future home! Come join the adventurous, the beer-loving, chai-sipping team.

2 Job openings at Letx
Customer Support Executive gurugram 3 - 5 years INR 5.0 - 7.0 Lacs P.A. Work from Office Full Time

Job Summary: The Order Confirmation Executive will be responsible for handling customer interactions, including order verification, NDR follow-ups, lead-to-sale conversions, and abandoned cart recoveries. This role ensures smooth communication between customers, partners (eCommerce store owners), and the operations team to achieve conversion and retention targets. Key Responsibilities: - Order Verification: Verify and confirm customer orders to ensure accuracy before processing. - Non-Delivery Report (NDR) Management: Follow up with customers and logistics teams to resolve non-delivery issues. - Lead-to-Sale Conversion: Convert potential leads into confirmed sales by engaging with prospective customers. - Abandoned Cart Recovery: Engage customers who have abandoned carts and recover sales by providing product information and incentives. - Customer Experience and Satisfaction: Deliver excellent customer service by addressing inquiries efficiently and professionally. Requirements Qualifications & Skills: - Education: Bachelors degree in any field. - Experience: 3-5 years of experience in Sales or Customer Service. Skills: - Customer service and order management - Strong communication and problem-solving skills - Sales conversion and attention to detail - Proficiency in CRM tools - Interpersonal skills and time management ","

Order Confirmation Executive gurugram 3 - 5 years INR 5.0 - 7.0 Lacs P.A. Work from Office Full Time

Job Summary: The Order Confirmation Executive will be responsible for handling customer interactions, including order verification, NDR follow-ups, lead-to-sale conversions, and abandoned cart recoveries. This role ensures smooth communication between customers, partners (eCommerce store owners), and the operations team to achieve conversion and retention targets. Key Responsibilities: - Order Verification: Verify and confirm customer orders to ensure accuracy before processing. - Non-Delivery Report (NDR) Management: Follow up with customers and logistics teams to resolve non-delivery issues. - Lead-to-Sale Conversion: Convert potential leads into confirmed sales by engaging with prospective customers. - Abandoned Cart Recovery: Engage customers who have abandoned carts and recover sales by providing product information and incentives. - Customer Experience and Satisfaction: Deliver excellent customer service by addressing inquiries efficiently and professionally. Requirements Qualifications & Skills: - Education: Bachelordegree in any field. - Experience: 3-5 years of experience in Sales or Customer Service. Skills: - Customer service and order management - Strong communication and problem-solving skills - Sales conversion and attention to detail - Proficiency in CRM tools - Interpersonal skills and time management ","

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