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Lead- Workforce Management (WFM)

3 - 8 years

7 - 8 Lacs

Bengaluru, Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Team Lead WFM Workforce Management Capacity Planning Verint IEX Forecasting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Lead – Workforce Management (WFM) Industry: International BPO We are seeking an experienced Team Lead – Workforce Management (WFM) to oversee forecasting, scheduling, and real-time monitoring for our international BPO operations. Required Candidate profile Min 1 Year as TL in an International BPO Expertise in WFM forecasting, scheduling, RTM Proficiency in WFM tools such as Verint, NICE, IEX, or similar.

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Turiyam Consultancy
Turiyam Consultancy
www.turiyam-consultancy.com

Consulting

New York

20 Employees

26 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    Senior Consultant

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