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Avaya – Voice Tech Engineer (Contract) Chennai, Pune, Bangalore, Hyderabad, Mumbai

Chennai, Tamil Nadu, India

5 years

None Not disclosed

On-site

Contractual

Role: Avaya – Voice Tech Engineer (Contract) Location: Chennai, Pune, Bangalore, Hyderabad, Mumbai Description: As a Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Nationwide’s architectural standards, technology roadmaps, industry trends and business requirements. The expertise you provide will focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. You’ll also be accountable for the operational aspects and management for the above products according to the business requirements and defined service level agreements (SLAs). Job Description: The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments. The ideal candidate will possess 5+ years’ experience in Voice Technologies System management experience includes currency and availability, new capabilities, vulnerability, and security. This position also is expected to provide after hours and weekend on call support Skills Required: The ideal candidate will possess 5+ years’ experience in Voice Technologies - Management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys. - Oracle Session Border Controller management - Microsoft Teams Calling with Direct Routing - Genesys Cloud management - Carrier Voice Network Management - Voice Security /Fraud Detection - 3rd Party connectivity management

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