Good Comm. Skills., Should Be Team Leader on Papers, with experience of 2years & above, Mandate - handling Inbound Customer Service. Should be able to Drive Answering Levels, Manage Real Time & Lead the Team even take calls during call flow. Provident fund
Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS score through exceptional service * Collaborate with teams for issue resolution * Uphold company values in all interactions