Key Responsibilities: Operations Management: Oversee the day-to-day operations of the caf, ensuring efficient and smooth running. Manage inventory, ordering supplies, and ensure stock levels are maintained to avoid shortages. Ensure the caf maintains high cleanliness and hygiene standards in compliance with health and safety regulations. Supervise and manage a team of baristas, kitchen staff, and servers, ensuring tasks are completed efficiently and to standard. Customer Service: Provide exceptional customer service by addressing customer inquiries, complaints, and feedback in a professional and friendly manner. Ensure the cafs ambiance and atmosphere are inviting, promoting a positive experience for all patrons. Train staff to uphold high standards of customer service and product knowledge. Staff Management: Recruit, train, and manage caf staff, including scheduling shifts and monitoring performance. Conduct regular performance evaluations and provide coaching and training to staff members to enhance skills and performance. Motivate the team, ensuring high morale and productivity levels.

Key Responsibilities: Prepare and bake breads, pastries, cakes, cookies, and other bakery items according to recipes and standards. Develop new recipes and menu items in line with customer preferences and seasonal trends. Ensure quality control of all baked goods, including taste, texture, and presentation. Manage bakery inventory, including ordering and maintaining stock of ingredients and supplies. Supervise and train junior bakery staff and trainees. Maintain cleanliness and organization of the bakery kitchen according to health and safety regulations. Monitor oven temperatures and baking times to ensure optimal results. Collaborate with the kitchen team and front-of-house staff to meet customer demand and special orders. Manage bakery operations efficiently to minimize waste and control costs. Stay updated on baking techniques, trends, and innovations.

Key Responsibilities: Prepare and serve coffee and espresso beverages according to company recipes and standards. Operate espresso machines, grinders, and other coffee-making equipment efficiently. Greet customers, take orders, and answer questions about the menu. Provide friendly, attentive service to enhance the customer experience. Maintain cleanliness and organization of the coffee station and seating areas. Handle cash register and POS transactions accurately. Monitor inventory levels and assist with restocking supplies. Follow all food safety and hygiene regulations. Assist with training new baristas or trainees when needed. Work collaboratively with team members to ensure smooth store operations. Qualifications: Previous barista or customer service experience preferred but not mandatory. Passion for coffee and delivering excellent customer service. Good communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Basic math skills and cash handling experience. Willingness to work flexible hours, including early mornings, weekends, and holidays. Ability to stand for extended periods and perform repetitive tasks.

Key Responsibilities: Learn to prepare and serve a variety of coffee and tea beverages according to company standards. Assist senior baristas with daily operations, including grinding beans, steaming milk, and brewing espresso. Provide friendly and attentive customer service, taking orders accurately and efficiently. Maintain cleanliness and organization of the coffee station and caf area. Handle cash and operate the POS system as trained. Follow all health and safety regulations related to food and beverage handling. Participate in training sessions to improve coffee-making and customer service skills. Restock supplies and inventory as needed. Support team members to ensure smooth store operations.

Key Responsibilities: Prepare a wide range of continental dishes, such as soups, salads, meat, poultry, seafood, pasta, and desserts. Plan and design menus that showcase traditional and modern continental cuisine. Ensure consistent quality, taste, and presentation of all dishes. Manage kitchen inventory, order supplies, and minimize waste. Maintain cleanliness and organization in the kitchen, following health and safety standards. Collaborate with the culinary team to ensure smooth kitchen operations. Supervise and train junior kitchen staff as needed. Monitor food preparation and cooking processes to ensure standards are met. Keep updated with culinary trends and techniques in continental cuisine.