Krishnaja Constructions

1. Communication Skills • Clear and confident verbal communication • Good command over language(s) required for the role • Active listening 2. Interpersonal Skills • Ability to build rapport quickly • Polite and patient tone • Empathy towards customer needs or concerns 3. Persuasion and Sales Skills • Convincing ability to promote products/services • Handling objections tactfully • Closing sales or generating leads effectively 4. Customer Service Orientation • Understanding customer queries and resolving them efficiently • Maintaining a positive attitude during interactions 5. Computer and Telephone Etiquette • Basic computer literacy (CRM tools, spreadsheets, call logs) • Professional call handling and phone manners 6. Time Management • Managing call schedules efficiently • Following up with leads or customers on time 7. Resilience and Patience • Handling rejections or difficult conversations calmly • Staying motivated through repetitive tasks