Counter Sales Key Responsibilities 1. Customer Interaction Greet customers warmly upon arrival. Assist customers with inquiries in a professional and friendly manner. Provide quick and effective solutions to customer issues. 2. Product Knowledge Maintain excellent knowledge of products and services offered. Use product knowledge to recommend suitable items to customers. Stay updated on new products and promotions. 3. Sales Transactions Accurately take and process customer orders. Handle cash, card, and digital payments efficiently. Ensure order accuracy and issue receipts promptly. 4. Upselling and Cross-selling Identify customer needs to recommend complementary or higher-value products. Promote current deals or promotions to increase sales. 5. Order Follow-up Monitor the status of customer orders to ensure timely fulfillment. Communicate delays proactively and offer alternatives when necessary. 6. Inventory and Store Maintenance Update product inventory records regularly. Assist in restocking shelves and organizing displays. Maintain cleanliness in customer areas during downtime. 7. Customer Satisfaction Ensure every customer has a positive experience and leaves the store satisfied. Handle complaints or concerns gracefully and escalate when appropriate.

1. Customer Interaction Greet customers warmly upon arrival. Assist customers with inquiries in a professional and friendly manner. Provide quick and effective solutions to customer issues. 2. Product Knowledge Maintain excellent knowledge of products and services offered. Use product knowledge to recommend suitable items to customers. Stay updated on new products and promotions. 3. Sales Transactions Accurately take and process customer orders. Handle cash, card, and digital payments efficiently. Ensure order accuracy and issue receipts promptly. 4. Upselling and Cross-selling Identify customer needs to recommend complementary or higher-value products. Promote current deals or promotions to increase sales. 5. Order Follow-up Monitor the status of customer orders to ensure timely fulfillment. Communicate delays proactively and offer alternatives when necessary. 6. Inventory and Store Maintenance Update product inventory records regularly. Assist in restocking shelves and organizing displays. Maintain cleanliness in customer areas during downtime. 7. Customer Satisfaction Ensure every customer has a positive experience and leaves the store satisfied. Handle complaints or concerns gracefully and escalate when appropriate.