KrisAtWork

At KrisAtWork, we are building a family of AI-powered work companions that unify the tech stack with built-in intelligence models to make employees smarter. You’ll be responsible for ensuring our AI platform delivers a high-quality, bug-free experience to users, while also capturing user feedback, resolving issues, and turning insights into action. What You'll Do: - Own the QA process across web and API layers—manual testing, test case creation, and regression testing. - Develop and execute test plans for new features, releases, and bug fixes. - Work closely with product managers and developers to identify edge cases and improve product robustness. - Maintain a clear log of bugs, prioritise based on impact, and follow through to resolution. - Contribute to automation efforts for scaling QA processes. - Troubleshoot technical issues and escalate product bugs to the engineering team with clear reproduction steps. Who Are You & What Makes You Qualified: - 2+ years in a QA — preferably in a SaaS or AI/ML focussed companies. - Strong analytical, troubleshooting & excel skills; you're comfortable navigating logs, APIs, and debugging tools. - Knowledge on tools like Postman, JIRA, Notion, Zendesk/Intercom, or similar. - Customer-first mindset—you enjoy helping people and can turn friction into delight. - Experience testing conversational AI, LLM-based systems, or B2B platforms.