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7 Job openings at KloudPortal-SaaS Product Development and Marketing Agency
About KloudPortal-SaaS Product Development and Marketing Agency

KloudPortal is a SaaS product development and marketing agency specializing in creating tailored software solutions and marketing strategies for various industries.

Subject Matter Expert (Phoenix OT)

Not specified

6 - 10 years

INR 6.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Job description We require a Subject Matter Expert with expertise in the Phoenix OT environment to support the transition and operational support. The SME should have a deep understanding of the Phoenix Architecture(Switches and Mguards and other OT related devices) and configuration to ensure a successful onboarding process and seamless operational continuity. Job description: Knowledge Transfer Documentation Conduct in-depth sessions with the incumbent team to understand the existing OT environment, architecture, and configurations. Reviewing technical documentation, such as network topology, system configurations, integration and documentation and ensure completeness, accuracy, operational workflow and compliance with regulatory requirements. Identify custom configurations, integrations, and automation in place. Validate and prepare Standard Operating Procedures (SOPs), escalation matrices, and troubleshooting guides.Technical Assessment Gap Analysis Assess the current state of the infrastructure, including hardware, software, and security policies. Identify any gaps, risks, or technical debt that need to be addressed before the transition. Recommend improvements or optimizations to enhance system reliability and performance. Providing recommendations and insights based on the findings of the due diligence assessment.Operational Support Readiness Assist in setting up monitoring, alerting, and incident response mechanisms for continued support. Ensure that necessary access controls, user privileges, and security policies are in place. Validate and support the integration of OT applications with ITSM tools (e.g., ServiceNow) for automated ticketing. Identifying potential technical risks and vulnerabilities that may impact the organizations operations, data security, or compliance. Support Operational issuesTraining Enablement of Orange Resources Provide hands-on training and knowledge transfer to Orange I2 operational team. Develop a transition playbook outlining key procedures and troubleshooting methods.

Software Development Intern

Not specified

0 - 1 years

INR Not disclosed

Work from Office

Internship

Job description About the Internship: We are looking for a Software Development Intern with a passion for coding, problem-solving, and a willingness to learn. This internship is open to PWD (Persons with Disabilities) candidates , providing an inclusive and supportive environment to develop technical skills and gain real-world experience. Key Responsibilities: Assist in developing and testing software applications using Java, JavaScript, and Python . Work with SQL databases to perform basic queries and data management tasks. Apply object-oriented programming (OOPs) concepts to build efficient code. Collaborate with mentors and team members to understand project requirements. Learn and explore Salesforce and other new technologies as required. Debug, document, and enhance existing software under guidance. Required Skills: Basic knowledge of Java programming . Understanding of SQL database concepts . Strong analytical skills and problem-solving ability. Willingness to learn new technologies and adapt. Flexible and able to work in a hybrid environment (office + remote work) .

Support Engineer

Not specified

1 - 4 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Job description Role responsibilities Functional skills: Oracle Apps - Order management, Receivables, Inventory, TCA architecture, Pricing Modules(OZF,QP)( Good to Know) Technical skills: Good knowledge of SQL, Pl/SQL desired. Other skills: Experience willingness to work in support project and Shifts(Not Rotational), Understanding of support tools like service now, Jira, SplunkGood Analytical and Debugging skills. KEY EXPECTED ACHIEVEMENTS: Incident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to users. Service Request handling: Standard requests are taken into account, processing is carried out or forwarded to the relevant contributor, status updates are provided to users, and requests are continued until closure Change Management: Participation in the change management process Problem Management: Participation in the analysis of root causes of incidents Monitoring/Observability: Monitoring systems set up by the build and/or infrastructure teams are utilized, alerts are taken into account, and potential impacts on users are communicated to relevant contributors. Incidents based on monitoring detections are triggered and tackled Continuous Improvement: Feedback is provided to the development teams regarding potential improvements identified by users or the support engineer. Participation to the continuous improvement of the team. Knowledge Management: Lessons learned from activities are ensured to be documented and shared. Service Level Management: the performance management system is understood and alerts on cases of issues are set

Change Co-ordinator

Not specified

6 - 8 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Job description Job Summary: We are looking for an experienced Change Coordinator with 5+ years of expertise in IT Change Management to oversee and manage SD-WAN LAN change requests. The ideal candidate should have ITIL and PMP certifications and possess strong coordination skills to ensure change requests are assessed, approved, and implemented with minimal disruption. Key Responsibilities: Manage and oversee SD-WAN LAN change requests, ensuring proper assessment, approval, and implementation. Coordinate with stakeholders, network teams, and business units to track change progress and mitigate risks. Facilitate Change Advisory Board (CAB) meetings, ensuring all changes align with business and IT objectives. Enforce compliance with change management policies and ITIL best practices. Monitor and report on change performance, tracking key KPIs and SLAs. Document all change activities, including risk assessments, approvals, and implementation details. Provide recommendations for continuous improvement in change management processes. Required Skills Qualifications: 5+ years of experience in IT Change Management or Service Management. Hands-on experience managing SD-WAN LAN change requests. ITIL certification (minimum ITIL v3 or ITIL 4 Foundation; higher levels preferred). PMP certification or equivalent project management certification. Strong understanding of ITSM tools (e.g., ServiceNow, BMC Remedy, Jira). Experience in managing Change Advisory Boards (CABs) and handling IT infrastructure changes. Excellent stakeholder management, communication, and documentation abilities. Ability to assess change risks and develop mitigation plans. Preferred Skills: Experience in network infrastructure change management. Familiarity with Agile, DevOps, and cloud-based change management frameworks. Strong analytical and problem-solving skills.

Embedded Cybersecurity

Not specified

5 - 10 years

INR 10.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Required Skills Qualifications: Technical Skill 5+ years of experience in embedded cybersecurity, Android security, or firmware security.Strong knowledge of secure coding in C, C++. Experience with Android security architecture, TrustZone, and SE Linux. o Familiarity with Android Verified Boot (AVB) and Trusted Execution Environments (TEE). Hands-on experience with cryptographic protocols, authentication mechanisms, and secure key storage. Experience with penetration testing tools.Strong analytical and problem-solving abilities. o Ability to work cross-functionally with firmware, software, and security teams.

OT Network Transition Specialist

Not specified

6 - 10 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Job description We are seeking an OT Network Transition Specialist with expertise in Phoenix Contact OT switches to support a critical transition project. The resource will be responsible for technical transition, operational support, and knowledge transfer to our internal team. The ideal candidate should have strong experience in OT networking, industrial Ethernet, and network security in an operational technology (OT) environment. Required Qualifications Experience: 5+ years of experience in OT networking, industrial Ethernet, and switch configuration. Hands-on experience with Phoenix Contact FL SWITCH models (e.g., FL NAT 2304-2GC-2SFP, FL SWITCH 2216, FL SWITCH EP7428R-L3F1, etc.). Strong understanding of network protocols (TCP/IP, VLANs, STP, RSTP, IGMP, QoS, SNMP, etc.). Experience in SCADA/DCS/PLC environments and integrating network devices in industrial automation. Knowledge of cybersecurity best practices in OT networks (firewall rules, access control, network segmentation). Familiarity with monitoring tools and diagnostic software for troubleshooting network issues. Excellent documentation, training, and communication skills. Preferred Qualifications: Industry certifications such as CCNA (Industrial), ISA/IEC 62443, CompTIA Network+, or equivalent. Experience working in manufacturing, utilities, oil gas, or critical infrastructure. Knowledge of industrial protocols (Modbus TCP, PROFINET, EtherNet/IP).

Network Engineer(Implementation & Troubleshooting)

Not specified

6 - 10 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Job description Role responsibilities Configure and deploy SD-WAN solutions for enterprise networking. Implement and manage network security policies, firewall configurations, and access control mechanisms. Manage and maintain Aruba Central environments for network monitoring and optimization. Oversee hardware lifecycle management, including procurement, installation, upgrades, and decommissioning. Perform advanced troubleshooting and root cause analysis for network-related issues. Utilize network automation tools (e.g., Ansible, Python) for configuration and maintenance. Coordinate on-site network deployments and implementations when required. Collaborate with cross-functional teams to integrate network solutions with cloud and hybrid architectures. Maintain detailed documentation of network configurations, changes, and troubleshooting procedures. Required Skillsets: SD-WAN configuration and deployment (CISCO/Aruba). Network security management (firewall policies, VPNs, IDS/IPS). Aruba Central expertise (monitoring, configuration, troubleshooting). Hardware lifecycle management (installation, upgrades, maintenance). Troubleshooting automation (network issue resolution, scripting, Ansible). On-site coordination for network implementation and support. Good to Have Certifications: CCNP Enterprise (Cisco SD-WAN) Aruba Certified Mobility Professional (ACMP) Cisco Certified Specialist - Enterprise Core Aruba Certified Design Professional (ACDP) Red Hat Certified Specialist in Ansible Automation

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