India
INR 0.2 - 0.5 Lacs P.A.
On-site
Full Time
We are looking for a dynamic and well-spoken Aesthetic Counsellor & Caller who can confidently handle both in-clinic consultations and outbound client communication. The ideal candidate should be able to explain aesthetic and cosmetic procedures, address client queries, and actively engage with leads through follow-up calls and appointment scheduling. This role is critical for client education, engagement, and conversion, and requires someone who understands both aesthetic procedures and client relationship management. ⸻ Key Responsibilities: Consultation & Counselling: Welcome walk-in and referred clients. Conduct basic skin/hair/body analysis and understand the client’s concerns. Recommend suitable treatments such as: Laser hair removal Botox & Fillers Skin rejuvenation & anti-aging Hair fall/PRP therapy Slimming & body contouring treatments Explain procedure details, benefits, expected results, and pricing packages. Coordinate with doctors/therapists for treatment planning and execution. Calling & Lead Follow-up: Make outbound calls to leads and prospective clients. Explain clinic services and current offers/promotions. Schedule consultation appointments and follow up on no-shows. Handle incoming enquiries from WhatsApp, website, and calls. Maintain a call log and CRM updates regularly. Follow up after consultation for conversion and feedback. Required Skills & Qualifications: Minimum 1-3 years experience in aesthetic/cosmetic/wellness industry. Excellent verbal communication in English & Hindi. Strong convincing and interpersonal skills. Basic understanding of cosmetic treatments and procedures. Friendly, professional, and customer-service oriented. Knowledge of CRM or clinic management software is a plus. What We Offer: Training in latest aesthetic procedures. Attractive incentive structure for conversions. Supportive and modern clinic environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹50,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person
India
INR 0.4 - 1.0 Lacs P.A.
On-site
Full Time
We are looking for a confident, well-spoken, and experienced Aesthetic Counsellor who can guide clients through various aesthetic treatments, including cosmetic procedures, hair restoration/treatments, and body shaping/contouring services. This role involves conducting detailed consultations, explaining treatment plans, designing customized packages, and assisting clients in making informed decisions. The counsellor will also play a key role in sales conversion by effectively communicating the benefits of procedures and building client trust. Key Responsibilities: Conduct one-on-one consultations with walk-in and referred clients. Understand client concerns and suggest appropriate cosmetic, hair, or body-shaping solutions. Explain treatment procedures, expected results, downtime, and post-care instructions. Create tailored packages as per the client’s needs and budget. Effectively communicate the clinic’s USPs and convert consultations into treatments. Follow up with potential leads and maintain a relationship with existing clients. Coordinate with doctors and therapists for scheduling and smooth execution. Maintain accurate records of consultations and client progress. Meet monthly sales and consultation targets. Preferred Qualifications: Graduate in any field (Science, Cosmetology, Healthcare, or related fields preferred) Minimum 1-3 years of experience in aesthetic counselling, cosmetic clinic, or wellness industry. Strong communication, persuasion, and interpersonal skills. Knowledge of current trends in cosmetic, dermatological, and slimming Job Types: Full-time, Part-time, Permanent Pay: ₹40,000.00 - ₹100,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
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