Key Accounts Specialist

Key Accounts Specialist About 5C Network: 5C is India's largest and fastest-growing radiology network, transforming radiology services nationwideand soon globallythrough advanced technology and clinical excellence. We partner with leading hospitals and diagnostic centres, delivering unmatched quality, speed, and accuracy in radiology reporting. Our innovative hybrid delivery model combines physical reporting hubs and an expansive remote network to set new industry benchmarks. 5C is the only AI in Medical Imaging company with scaled products in reactive, preventive and proactive imaging. Our products have been laid nationally and internationally and are exponentially improving. Location: Bengaluru Work Mode: Work From Office Working Days: 6 days a week Shift: Rotational shifts Languages: English & Hindi Mandatory Education: Graduation is mandatory Role Overview: We are looking for a Key Accounts Specialist to manage and maintain strong relationships with key clients, understand their requirements, and ensure timely resolution of queries and requests. Job Description Key Responsibilities: Manage and maintain relationships with key accounts. Coordinate with internal teams to ensure smooth service delivery. Understand client requirements and provide timely solutions. Handle client queries, follow-ups, and escalations. Maintain regular communication with clients and ensure a positive customer experience. Track account-related activities and provide timely updates to the reporting manager. Requirements: Graduate in any discipline. Excellent communication skills in English and Hindi. Willingness to work 6 days a week in rotational shifts. Comfortable working from the office. Strong coordination, follow-up, and relationship-management skills.