Greet and welcome visitors, clients, and candidates in a professional manner Manage incoming phone calls, direct them appropriately, and take messages Maintain a tidy and presentable front desk with all necessary stationery and materials Handle incoming and outgoing courier/mail services Maintain and update employee records and HR documentation Assist in onboarding formalities for new employees Support internal communication and help organize staff engagement activities Provide general administrative and clerical support to office staff and HR department

Identify eligible MSMEs and assist them with registration on the ZED Certification Portal. Educate clients about ZED scheme levels (Bronze, Silver, Gold) and their associated benefits. Conduct pre-assessment/gap analysis based on ZED parameters. Develop customized action plans for improvement and compliance. Support MSMEs in organizing and preparing required documents and records. Guide or upload accurate and complete evidence on the ZED portal. Facilitate implementation of best practices in quality, safety, environment, energy, and productivity. Provide hand-holding support to help units align with ZED benchmarks. Assist in resolving non-conformities or observations raised during assessments. Guide clients in executing corrective actions and uploading follow-up evidence. Maintain proper records of facilitation activities, visit reports, and assessment status. Submit timely updates to the ZED cell or nodal agency, as required. Promote the ZED scheme across industrial clusters, associations, and forums. Conduct awareness campaigns to encourage wider MSME participation. Follow ethical facilitation practices while maintaining neutrality and professionalism. Comply with timelines, confidentiality, and quality standards as per QCI/KBS guidelines.

Greet and welcome visitors, clients, and candidates in a professional manner Manage incoming phone calls, direct them appropriately, and take messages Maintain a tidy and presentable front desk with all necessary stationery and materials Handle incoming and outgoing courier/mail services Maintain and update employee records and HR documentation Assist in onboarding formalities for new employees Support internal communication and help organize staff engagement activities Provide general administrative and clerical support to office staff and HR department