Role & responsibilities - Manage and lead a team of AR executives - Develop and implement strategies to reduce DSO and improve cash flow - Analyze and resolve complex account reconciliations and disputes - Send regular email communication to clients regarding outstanding balances, payment terms, and disputes - Interact with clients via phone and email to resolve issues and collect payments - Reconcile accounts and ensure accuracy of AR ledger - Collaborate with sales, finance, and operations teams to ensure smooth cash application and revenue recognition - Prepare and present management reports on AR performance and trends Preferred candidate profile - Advanced Excel and accounting software (SAP, Tally, etc.) - Credit control and debt recovery - Strong analytical and problem-solving skills - Excellent communication and negotiation skills - Leadership and team management skills - Proficiency in email communication and client interaction - Detail-oriented and organized - Analytical and strategic thinker - Assertive and confident communicator - Ability to lead and motivate a team - Proactive and responsive to client needs