Responsibilities Welcome and greet guests in a friendly and professional manner Answer phone calls and direct them to the appropriate person or department Handle incoming and outgoing correspondence, including emails and letters Manage the reception area to ensure it is clean and organized at all times Assist with administrative tasks, such as data entry, filing, and photocopying Maintain a record of incoming and outgoing guests and employees Handle guest complaints and resolve issues in a timely and efficient manner Coordinate with other departments to ensure smooth operations Maintain knowledge of company products, services, and policies Provide support to other team members as needed Qualifications High school diploma or equivalent Previous experience in a customer service role is preferred Excellent communication and interpersonal skills Proficient in Microsoft Office suite Organized and detail-oriented Ability to multitask and prioritize Strong problem-solving skills Professional and friendly demeanor Ability to work in a fast-paced environment Flexibility to work evenings, weekends, and holidays if required Skills Customer service Communication skills Multitasking Organizational skills Problem-solving Microsoft Office Attention to detail Time management Professionalism Adaptability Job Type: Full-time Pay: ₹17,000.00 - ₹22,000.00 per month Work Location: In person
Job DescriptionRoles and Responsibilities You will be responsible for counseling the enquiries and selling our services, over the phone, email & in person. · Give clear and accurate information based on the current immigration & visa laws & policies. · Provide a fair and neutral evaluation of a candidate’s profile. · Provide a personal global career strategy customized to their needs. · Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs. · Meet the assigned monthly targets Desired Skills and Experience: · Minimum 1-5 years' experience. · Prior experience in any Target based Sales/ Immigration PR/ Sales or Counseling. · Ability to communicate effectively and concisely to customers · Excellent problem-solving and customer service skills. · Excellent Communication and convincing skills · Sales oriented and target driven attitude · Outgoing and positive with a passion to learn and grow. · Team skills and strong relationship building skills Benefits: · A planned growth for you in the company · Position at the mid to management level in 18month-24months based on performance. · Salary + incentives Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person