About The Role KAIZEN is seeking a detail-oriented and proactive Internal Process Auditor to ensure robust internal compliance across services such as PPMs (Planned Preventive Maintenance) , AMCs (Annual Maintenance Contracts) , and Building Insurances . The ideal candidate will champion ISO 9001:2015 standards, lead internal audits, manage risk, and drive continuous improvement across the organization. Key Responsibilities Internal Audit Coordination: Plan, schedule, and execute ISO 9001:2015 internal audits. Compliance Monitoring: Ensure ongoing compliance of AMCs, PPMs, and insurances with local regulations and internal standards. Documentation & QMS Management: Maintain, update, and improve QMS documentation and SOPs. Risk & Non-Conformity Management: Identify, escalate, and resolve risks and non-conformities through effective root cause analysis. Reporting & Presentation: Prepare and present monthly audit reports, findings, and recommendations to management. Continuous Improvement: Recommend improvements, follow up on corrective actions, and measure impact. ISO Engagement & Training: Stay updated on ISO standards and deliver awareness sessions across teams. Cost Management: Conduct cost analysis, assist with budgeting, and lead negotiations for improved service efficiency. Requirements Qualifications Bachelor's degree in Quality Management, Engineering, Business Administration, or related field Minimum 3 years of experience in internal auditing or quality management ISO 9001:2015 Internal Auditor certification Experience in facilities management, AMC/PPM operations, or insurance compliance Key Competencies Strong problem-solving and analytical skills Critical thinking and risk management Exceptional attention to detail Excellent communication and organizational abilities Independence and self-motivation Familiarity with continuous improvement practices Proficiency with tools like Excel, Audit Schedulers, QMS, Risk Registers
