. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. The Pricing analyst will be responsible to review and provide insights on non-standard pricing proposals. This position will report to the Finance Manager in Juniper GBS Organization. Specific responsibilities include the following. Review and analyze pricing proposals for the Juniper product portfolio and develop actionable recommendations. Commercial deal review and approval - drive the process to ensure high-quality supporting rationale exists as appropriate for all deals. Adhere to regional pricing-related processes, policies, and guidelines. Track and obtain all required approvals in line with compliance requirements. Perform pricing modeling/analysis for multiple configurations. Academic requirements: Graduation with 3+ years of relevant experience. Good understanding of Critical Business Processes and Organization concepts. Excellent communication and interpersonal skills Prior work experience in SAP/SFDC pricing module is preferred. Soft skills required: Highly motivated self-starter who can work independently or collaborate as part of a team. Superior quantitative and analytical skills. Flexible and adaptable with strong business acumen. Detail oriented, accurate, and thorough. Deadline and results driven. .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. About the Position: Grade 5 : Order Management Specialist 3 Experience in O2C experience of minimum of 5-8 Years in relevant area or related processes. Qualification : Graduate with supply chain experience. Flexible with EMEA Shift and comfortable working in extended hours & weekend working during q-end closures or other business requirements. Roles and Responsibilities : Good experience in SME function and project management related experience. Work with Global Quoting and Order Management operations with a team compromising of Sales Operation and Order management associates ,SMEs and Team Leads Creating and managing automation tools with SMEs to increase sales process efficiency Work on projects with the team that execute growth strategies of the category. Define, track, and improve key metrics. Collate and analyze key daily/weekly/monthly data on various performance parameters for the category and present insights to make data-driven business decisions. Monitor and analyze processes to identify trends, opportunities, and areas for improvement. Coordinate with cross-functional teams like Pricing ,Finance and Customer Services to align on business objectives and initiatives. Drive continuous improvement initiatives to streamline processes and enhance overall sales operations. Drive projects & work internally and externally with the teams for project delivery Look after optimal functioning of related systems like SAP,SFDC, etc Strong engagement and partnership with theater stakeholders for quality service of existing business and implementation of global projects Required experience and skillset : Graduate/Post Graduate with 5 + years of experience in the field of Sales Operations, Pricing, Order Management Experience in UAT or similar ERP Testing. Communication skills for effective verbal and written communications with sales teams, operations specialists, collaborating departments and upper management Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies Technology skills to utilize CRM and database software tools in daily tasks Oracle/SAP and SFDC tool knowledge is an added advantage .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Introduction: Juniper Networks brings simplicity to networking with products, solutions, and services that connect the world! Through engineering innovation, we remove the constraints and complexities of networking in the cloud era to solve the toughest challenges our customers and partners face daily. At Juniper Networks, we believe that the network is a resource for sharing knowledge and human advancement that changes the world. We are committed to imagining groundbreaking ways to deliver automated, scalable, and secure networks to move at the speed of business! Job Description: We are seeking a DevSecOps Engineer to join our team, playing a critical role in managing and automating our development, operations, and security processes. This position will be responsible for administering GitHub repositories, CI/CD pipelines with GitHub Actions and Argo CD, and managing Kubernetes clusters for both development and production workloads. The ideal candidate will also automate infrastructure tasks using Ansible and Python, while addressing security vulnerabilities in containers and server workloads. Your role will directly impact key deliverables, including Kubernetes platform development and support for high-priority applications such as the Juniper Support Fox GenAI App. Key Responsibilities: Administer and manage GitHub repositories, ensuring proper organization and CI/CD pipelines with GitHub Actions and Argo CD for automated build and deployment processes. Oversee Kubernetes clusters across development, production, and MLOps environments, ensuring they remain stable, secure, and performant. Automate infrastructure and configuration tasks using Ansible and Python to increase efficiency and reliability. Identify, analyse, and remediate security vulnerabilities in containerized applications, server workloads, and Kubernetes clusters. Work closely with cross-functional teams to support key projects, including the Kubernetes platform development and VMware replacement initiatives. Ensure the effective deployment and automation for GitHub repositories, with a specific focus on supporting the Juniper Support Fox GenAI App. Continuously monitor, improve, and optimize automation workflows to enhance system security, scalability, and operational performance. Stay up to date with industry trends and tools related to DevSecOps, Kubernetes, and automation technologies, ensuring the team is using the best practices and tools available. Skills/Qualifications Required: Bachelors degree in Computer Science, Engineering, or a related field. Proven experience with CI/CD pipelines, specifically GitHub Actions and Argo CD. Expertise in managing and maintaining Kubernetes clusters for development, production, and MLOps workloads. Experience with infrastructure automation using tools like Ansible and Python. Solid understanding of security best practices in the DevSecOps lifecycle, particularly for containers and Kubernetes environments. Proficiency with cloud platforms (AWS, Azure, GCP) and container orchestration tools. Strong problem-solving skills with the ability to address complex issues and optimize infrastructure performance. Ability to work in a collaborative, fast-paced environment and handle time-sensitive projects. Nice to Have: Experience working with MLOps workloads and automating the deployment of machine learning models on Kubernetes. Familiarity with security vulnerability management tools for containers and server environments. Knowledge of VMware infrastructure and experience in transitioning to cloud-native solutions. Familiarity with Agile development methodologies and working in a continuous improvement environment. .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Description As a Mobile QA Engineer, you will deliver technical support and solutions for mobile-based technologies and applications through thorough troubleshooting and diagnostics to ensure customer satisfaction, while adhering to timely resolution standards. Job Responsibilities Responding to customer tickets/escalations: - Monitor and manage incoming customer support tickets. - Prioritize and categorize tickets based on urgency and impact. - Provide timely and professional responses to customer inquiries and issues. Initial investigation/resolution of customer issues: - Perform preliminary analysis to identify the root cause of reported issues. - Utilize debugging tools and techniques to gather relevant information. - Implement quick fixes or workarounds to resolve issues when possible. Make and update Jira tickets regarding customer issues with detail: - Create detailed Jira tickets for unresolved customer issues. - Include comprehensive information such as steps to reproduce, logs, screenshots, and any other relevant data. - Regularly update Jira tickets with progress, findings, and resolution steps. Follow up with QA/Dev teams regarding customer Jira tickets: - Collaborate with QA and development teams to ensure timely resolution of customer issues. - Communicate customer feedback and issue status to relevant stakeholders. - Track the progress of Jira tickets and ensure they are addressed within SLA timelines. Job Requirements Strong troubleshooting skill set. - Ability to diagnose and resolve complex technical issues efficiently. - Experience with debugging tools and techniques. - Strong analytical skills to identify root causes of problems. Has a mature attitude and is passionate towards learning and helping customers resolve their issues. - Demonstrates patience and empathy when dealing with customer concerns. - Eager to continuously learn and stay updated with the latest technologies. - Proactively seeks out solutions and improvements. Comfortable working with multiple teams in a fast-paced environment. - Excellent communication and collaboration skills. - Ability to manage time effectively and prioritize tasks. - Experience working in agile or cross-functional teams. Good knowledge in mobile-based technologies. - Understanding of how these technologies work and their applications. - Experience with configuring and troubleshooting mobile-based systems. - Familiarity with industry standards and best practices. Python scripting. - Proficient in writing and maintaining Python scripts. - Ability to automate tasks and processes using Python. - Experience with libraries and frameworks relevant to the job. Educational Background: - Bachelor s or master s degree in computer science, Information Technology, Electronics, Electrical Engineering, or related fields. Automated Testing Experience: Extensive experience with automated testing frameworks specifically for mobile, such as: - Appium for cross-platform mobile testing. - XCUITest for iOS-specific UI tests. Proficiency in writing and maintaining automated test scripts in Swift for iOS or Java/Kotlin for Android. Tools and Technologies: - Familiarity with mobile testing cloud services using Firebase Test Lab. Scripting and Programming: - Solid coding skills in Python or JavaScript for writing test scripts or custom test utilities. - Knowledge of writing maintainable, reusable, and scalable test scripts. Performance and Load Testing: - Understanding of performance metrics specific to mobile devices like battery usage, network usage, memory, and CPU usage. Integration and Deployment: - Experience with CI/CD pipelines for automated testing, ensuring tests run on every build. - Setting up jobs in CI tools to execute mobile tests. - Managing test results and reporting within the CI system. .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position Title: Credit & Collections Spec 3 Grade #: 5 Location: Bangalore, India Reports to: Credit & Collections Manager Job Description: Roles and Responsibilities EMEA collector will own a collection portfolio in the range of $25M - $75M. Collector will liaise with customer accounts payable, field & service sales, order management, regional tax , logistics & contract manufacturers, to action on accounts receivable , orders on hold, customer disputes, new deals, payment terms & credit limit. Candidate should be familiar with a region collection practices & with complex business model involving resellers, distributors & direct partners. Candidate should be able to thoroughly analyze & strategize a given collection portfolio to ensure average due date remains at zero. Duties & Responsibilities : Perform collection duties on delinquent accounts. Respond to customer inquiries relative to billing and/or payment problems in a timely manner. Establish and maintain positive relationships/communication with other departments and clients to enhance customer service. Maintain complete and accurate records of all accounts. Handle difficult collection problems in order to eliminate the need for outside collection efforts. Handle all the AR adjustments like, creating Debits/ credits for tax, VAT, WTAX, Refunds, Intercompany transfers, reconciliations and disputes Handle incoming payments and remits and account reconciliation Recommend accounts to be referred to collection agencies in a timely manner. Online billing to our top customers Education : Bachelor s Degree Skills : Basic knowledge of accounting, banking, and finance Knowledge of SAP, CRM is a must Foreign language expertise is added advantage (German/Spanish) Experience : Minimum of 7-8 years in collections (preferably SME) Exposure to large dollar volume customers Successful record of communicating with internal and external customers Demonstrated problem resolution Demonstrated process improvement Exposure to Letter of Credit, Standby letter of credit & bank guarantees Understanding VAT & TAX requirements Experience in handling all AR related disputes Characteristics : Professional phone etiquette Ability to communicate (verbal and written) effectively Good organizational skills Ability to consistently meet deadlines Shows initiative in decision making Ability to set priorities Attention to detail Goal oriented Able to work individually (self-starter) and in a team environment Work in EMEA shift .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. About the Position: . To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. At Junipers AIDE (AI Driven Enterprise), we are looking for a highly motivated Regression Test Engineer to test and automate UI and API features. You will learn Mist products and be responsible for UI and API staging smoke testing and validating production; automating regression tests; discussing with our developers to understand software functional specs; working with the lead to continuously improve test plans and expand test cases; working with the customer success team to solve and fix real life issues; and writing detailed documentation of the product for customers to reference. The is an onsite position and requires commute to office 5 days a week. Responsibilities: QA validation of Web GUI and REST API features in Mist Cloud. Understand the Mist UI and API architecture to be able to improve the current design and make the system more robust Create defect and enhancement tickets in the ticket tracking system, and work on them closely with Engineering team Support regular releases of new code to customer cloud instances through staging smoke test and production sanity test Execute and automate regression test cases Recreate customer issues and work closely with Engineering Teams to drive resolution Work closely with Customer Success team to review the customer reported defects and enhance the test coverage Timely escalation of critical issues Create Technical documentation for CS and QA teams in Confluence Demonstrate ability to manage multiple projects and work calmly under pressure Demonstrate ability to work independently and to function in a team environment Minimum Qualifications: 0-1 years of related experience BE/ME/MS in CS or related discipline Strong communication skills, especially written Ability to work collaboratively and solve problems Ability to communicate project status and identify risk Strong interpersonal skills Strong programming fundamentals Proficiency in programming languages such as Python Preferred Qualifications: Hands on experience with basic UI and API troubleshooting Demonstrated track record of taking initiative and being resourceful Experience writing regression test cases Basic knowledge of JSON and Django RESTful API Prior experience with automation using Selenium Prior experience with automation using Pytest Comfortable working with different teams in a fast-paced environment Knowledge in networking related technologies Other Information: Join team meeting twice a week in late or early hours to accommodate US schedule Onsite position Relocation is available for this position Travel requirements for the position: 0% We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

We are seeking a talented and experienced Software Engineer to join our dynamic team. In this role, you will contribute to the design, development, and optimization of carrier-class networking and system software. As a key member of our engineering group, you'll work on cutting-edge technologies, collaborate with cross-functional teams, and drive impactful solutions. Responsibilities Collaborate with product managers, architects, and other engineers to define software requirements and specifications. Design, implement, and maintain networking and system software components using C and C++ programming languages. Conduct object-oriented analysis and design to ensure robust and scalable solutions. Debug complex system-level issues, leveraging your deep understanding of fundamental OS concepts (especially in Linux or similar operating systems). Participate in hardware and system-level design discussions, ensuring carrier-class software development. Work with Linux device drivers, system bring-up, and the Linux kernel. Navigate large codebases effectively, drawing from prior experience. Apply strong technical, analytical, and problem-solving skills to enhance software performance and resilience. Utilize scripting technologies and modern DevOps practices. Collaborate with cross-functional teams, including networking, embedded platform software, and hardware experts. Present technical topics articulately and confidently. Articulate design, lead development and see through the deployment of switching software for datacenter switching products. Work with product management and cross functional teams and develop detailed architectural, functional and design specifications to meet product requirements. Carry out detailed design, coding, unit and functional testing of software, fix complex defects, through entire lifecycle of the project. Lead development activity within the team, working with managers for detailed planning of tasks, setting intermediate milestones, strategizing execution. Mentor and guide junior engineers in the team for technical problem solving, and building long term expertise and competency. Work with cross functional validation and verification teams to ensure correct and complete verification of software and components, to meet real-life network deployments. Work closely with Juniper technical assistance team, for providing engineering assistance in supporting critical customer escalations. Qualifications Bachelor s or master s degree in computer science, electronics, telecommunication engineering, or a related discipline. 14+ years of experience in networking and system software development. Proficiency in C and C++ programming. Familiarity with data structures and system debugging techniques. Expertise in one or more of the following areas: Host Complex, System Peripherals & Drivers: CPU complex (x86); PCIe, SPI, I2C, MDIO; FPGA, CPLD, Flash Drivers Ethernet Interfaces (ranging from 1Gig to 400G+, including 800G, 1.6T), MacSec, Timing, Optics (SFP, QSFP, QDD, OSFP) High-speed packet forwarding with network processors, PHYs, and SerDes Strong communication skills, both written and verbal. Preferred Skills: Understanding of SONiC architecture & hands-on SONiC experience, Experience using SONiC development and integration Experience with software development for the forwarding ASICs, FPGAs, Network Processors etc

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Future of X: The Future of X (FoX) team is dedicated to transforming and creating a digital-first experience for support and services at Juniper. We are investing in a state-of-the-art digital technology stack, leveraging AI and automation to simplify customer journeys, enhance support experiences, and accelerate processes often by enabling self-service capabilities. Key components of our solution include omnichannel platforms, portals, and digital suite of automation tools, providing customers with seamless, low-effort engagement options and enabling faster issue resolution, often without the need to open a case. To build these complex solutions, our team consists of domain experts, architects, data scientists, data engineers, and MLOps professionals, managing the entire solution lifecycle from concept to deployment. On the GenAI/AI front, we develop solutions tailored to Juniper s business objectives. Finally, every solution we bring to market is fully integrated into Juniper s customer support and services technology stack, ensuring a seamless and impactful digital experience. Responsibilities: We are seeking an experienced and strategic leader to own and lead AI Center of Excellence for Future of X with charter to transform digital customer experience. Develop solutions that aligns with the organizational goals and objectives with traditional AI/ML, Generative AI and Large Language Models. Lead the evolution of the Data Engineering, Machine Learning and AI capabilities through the solution lifecycle Collaborate with project teams, data science teams and other development teams to drive the technical roadmap and guide development and implementation of new data driven business solutions. Create playbooks, frameworks, and IP to strengthen delivery. Enable customers to adopt solutions to achieve improved business outcomes. Attract, develop, and retain talent with relevant skills. Develop technical governance for data solution design and implementation leveraging leading industry practices. Drive latest innovations and market trends in AI/ML, NLP, Information retrieval, Generative AI, Large Language Models to influence technology decisions, strategy and incorporate emerging practices into our solutions. Qualification and Desired Experiences: 15+ years in data and analytics with expertise across AI, ML, data platforms, BI tools, and data engineering 12+ years of experience in a technical leadership role; exceptional people management, supervising strategic projects Bachelor s or Master s degree in Data Science, Computer Science or related disciplines Experience with leading and architecting and building infrastructure to manage the Data/AI model lifecycle Deep understanding of technology trends, architectures and integrations related to Generative AI Hands-on experience with advanced analytics, predictive modelling, NLP, information retrieval, deep learning etc Strong track record of managing high-performing teams and shaping data practices. Demonstrated experience of successfully delivering complex initiatives with tight timelines Tech skills : AWS , Databricks, Snowflake, Python, Pyspark, Docker, Kubernetes, Terraform, Ansible, Prometheus, Grafana, ELK, Hadoop, Spark, Kafka, Elastic Search, SQL, NoSQL databases, Postgres, Cassandra, Salesforce Personal Skills: Strong acumen with ability to translate data insights into business impact Entrepreneurial mindset combined with strong problem solving, execution and solution design skills Build an open, authentic, positive working culture for the team. Ability to engage and communicate technical subjects to both technical and business audiences Self-motivated and innovative; confident when working independently and an excellent team player with a growth-oriented personality Maturity to deal with ambiguity and uncertainty of change Effective time management skills which enable you to work successfully across functions in a dynamic and solution-oriented environment while meeting deadlines Ability to collaborate cross-functionally in a fast-paced environment and build sound working relationships within all levels of the organization Ability to handle sensitive information with keen attention to detail and accuracy Passion for data handling ethics and solve complex problems with creative solutions Demonstrate perseverance and resilience to overcome obstacles when presented with a complex problem. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Key Responsibilities In this role you will be primarily responsible for sustaining manufacturing test processes for Juniper products. Our team is the focal point for all Manufacturing Test aspects of factory and field performance. We actively monitor KPIs at our factories and implement improvements that increase test coverage, reduce cycle time, lower cost and improve predictability of throughput. We drive excellence in factory performance! Works cross-functionally with other members of Juniper operations and engineering teams. Reviews changes to product (ECO/MCOs/Deviations etc) and implements appropriate modifications within the Manufacturing Test process. Supports initiatives to improve test efficiency. Resolves hardware and software issues affecting Manufacturing Test. Supports factory personnel for test and debug of products. Job specifications Bachelor s degree in Electrical Engineering or equivalent work experience required. Minimum of 7 years of experience evaluating test and designing test processes for electronic assemblies Effective product failure analysis experience. Experience working with contract manufacturers Experience working with Linux-based systems and tools. Flexible work schedule when required to effectively liaison with worldwide partners. Solid problem-solving/analytical skills. Foundational project management skills. Good communication, teamwork and interpersonal skills. Preferred Qualifications Understanding of network technologies and physical interfaces Some experience with hardware design processes and techniques Experience with ASICs and high speed signal design, failure analysis and debug. Capabilities in software automation (PERL, Python, PHP etc) .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Title: ER Advisor 5 Role: Employee Relations Advisor Juniper s Human Resources Shared Services Group, HR Connect, provides centralized Employee Relations support to managers and employees globally. As part of the global team, the ER Advisor is responsible for employee and manager consultation, coaching and advising to resolve talent related concerns and leading internal investigations. In addition to consultation, the role may need to field routine inquiries during high-demand periods. Our ideal candidate thrives in a fast paced, complex, dynamic and multi-cultural environment. Essential Duties: Deliver a high level of customer service to employees and managers. Coach employees through formal and informal performance management issues. Facilitate the interactive process for evaluating medical accommodation requests. Serve as an escalation point for HR Business Partners regarding performance management, ER issues, and investigations. Lead internal investigations, in consultation with Legal and/or other internal partners as applicable (Internal Compliance Group and Environment, Health, Safety and Security). Identify trends and themes, with regard to, ER issues and escalate these business issues to HRBP s as appropriate. Utilize case management application to record interactions and manage follow up. Partner with stakeholders (Talent Management and/or Legal) to conduct manager and/or employee training in response to ER issues or as a preventative measure. Experience and Skills Required: Bachelors degree or equivalent experience in Human Resources, Business, or related field. Minimum of 6 years of experience in a wide variety of human resources functions, including employment law, performance management and employee relations. Strong facilitation, presentation, and communication skills (both verbal and written). Proven ability to build relationships and advise and influence across all levels. Strong conflict resolution skills. Proven project management, organizational, diagnostic and analytical skills. Exceptional customer service skills. Must thrive in a fast paced, complex, dynamic, multi-cultural environment where multi-tasking and prioritizing are required. Demonstrated integrity while working with a wide range of sensitive and confidential issues. Strong PC skills including MS Office. Oracle HCM Cloud experience is an advantage. Ability to accommodate occasional business travel. .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. ## Key Responsibilities Test Strategy, Automation Development & Testbed Building - Develop and execute automated test cases for EVPN-VXLAN, BGP,VLAN,I-B-N and underlay/overlay networks. - Design, implement, and maintain network test frameworks using Python, Robot Framework, or similar automation tools. - Develop intent-based testing methodologies, leveraging Apstra s APIs and automation workflows for real-time validation. - Automate fabric deployment validation, underlay routing tests, and overlay EVPN-VXLAN verification. - Create/Maintain Setup a in the LAB for Solution testing Network Traffic Generation & Performance Testing - BGP, OSPF, IS-IS,COS and L3VPN/L2VPN validation - Data center fabric technologies - Analyze packet captures (PCAPs) using Wireshark, tcpdump, or custom Python scripts. Protocol Testing & Validation - Validate EVPN Type-2, and Type-5 route exchanges across spine-leaf topologies. - Test VXLAN encapsulation, decapsulation, and MAC/IP learning behaviours. - Ensure proper BGP route reflection, multi-homing scenarios, and redundancy validation. - Validate BFD, GR (Graceful Restart), FRR (Fast Reroute) ## Key Skills & Qualifications Experience : 6 to 9 years Mandatory Technical Skills - Strong expertise in BGP, VLAN, BFD, and data center fabric architectures. - Traffic generation tools expertise (IXIA, Spirent,). - Network test automation skills (Python, Robot Framework, PyTest, or REST APIs). - Packet analysis proficiency (Wireshark, tcpdump). ##Preferred Skills/Certifications (Preferred) - Juniper networking expertise (QFX, MX, PTX) and hands-on experience with JunOS, Junos-EVO -Knowledge of EVPN-VXLAN, - JNCIP-DC / JNCIS-DC (Juniper) - JNCIP-SP / JNCIS-SP (Service Provider) - CCNP Data Center (Cisco) - Apstra Certified Engineer (ACE .

Support for Juniper SDN, SD-WAN, Virtual Products and Solutions (Paragon Automation Suite, Apstra, MIST, CSO) Lead and Drive Troubleshooting on Customer reported issues on Juniper SDN, Virtualization products and solutions. Isolate Product issue at hardware/software level, replicate customer environments in lab, own and document communication among customers, engineering and provide final fix. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business Gain in-depth knowledge of the infrastructure and technologies that are present in the customer s network profile; including their network topology, features, configurations, and service history that results in faster resolution. Participate in tasks such as new product development projects, Knowledge base creation, trainings, and other documentation activities. Mentor newly hired support engineers and peers in technical areas of speciality. This is an individual contributor role. The engineer will be providing weekend on-call/on-duty coverage on a rotational basis. Primary Skills and experience required : Excellent Customer handling and communication (verbal and written) skills Good understanding of TCP/IP and networking fundamentals and Experience/exposure in troubleshooting IP networks Experience in understanding and debugging SDN, SD-WAN environments Experience with networking routing protocols like OSPF, BGP, etc. Service Providers specific L2/L3 VPN, MPLS, EVPN , VXLAN, IPSec, Hub/Spoke network use cases. Good understanding of networking virtualization (Container Networking, OpenStack Networking) Sound knowledge of Linux/Unix architectures and debugging. Scripting languages like Python, Shell. Good knowledge of Data Representation types (XML, JSON, YAML) Preference to have understanding / Exposure / Expertise in one or more areas: Knowledge of Juniper SRX/MX/EX/QFX platforms is a plus. Good understanding of Virtualization and containerization (KVM, Docker/LXC, Kubernetes etc) Good understanding of OpenStack, Cloud Stack, Ansible etc Experience: Requires B.E./B-Tech in Electronics or Computer Science (or equivalent) with minimum 5+ years experience in Networking Industry. Following candidates having any of following experience will be preferred and minimum experience criteria may not apply - 3+ years extensive SDN, SD-WAN and Virtualization experience. Preferred Certifications - JNCIP, CCIP, OpenStack, CKA(Kubernetes)

As a Software Engineer 4, you will be a key player in ensuring the quality and reliability of our cutting-edge networking products. Youll have the opportunity to understand the end-to-end testing workflow at technology area, platform/product levels and opportunity to work with industry s best subject matter experts . Your role will encompass a wide range of responsibilities, from solving complex issues to architecting comprehensive testing solutions through AI/ML that benefit our end customers. Group Description: Join our dynamic team responsible for driving technology leadership in Junipers renowned products, including MX, PTX, QFX, ACX,NFX and EX series, which are deployed in some of the worlds largest service providers, data centres and enterprise networks. The Core Tech Technology group plays a pivotal role in Junipers growth by consistently delivering market-leading products marked by continuous innovation and impeccable execution. Key Responsibilities: Solution Architecture: Architect complete regression testing solutions that not only meet internal requirements but also provide comprehensive results that add value to our end customers. Holistic Networking Product Testing: Assume responsibility for developing holistic and long-term testing solutions for our networking products, contributing to their overall quality and performance High-Quality Debugging: Showcase your exceptional debugging skills, precisely ascertaining the reasons for failures and distinguishing between software bugs and other issues. 360-Degree Technical Assessment: Take a holistic approach to assess regressions from all angles, identifying opportunities for improvements in both capital and operational expenses for the organisation. End-to-End Testing: Demonstrate a deep understanding of regression testing workflows at various technology levels and across different platforms and products. Complex Issue Resolutions: Leverage your experience and capabilities to solve intricate testing challenges, ensuring the highest quality standards are met. Result Reporting Enhancement: Restructure result reporting mechanisms to enhance their value and comprehensiveness, instilling confidence in our customers regarding the quality of our products. Collaborative Analysis: Collaborate effectively with Development and Test Teams to analyse test coverage, identify gaps, and efficiently debug technical issues. JUNOS/EVO Experience: While not mandatory, prior experience with JUNOS/EVO is highly desirable. Root Cause Analysis: Conduct Root Cause Analysis (RCA) to identify gaps in use case coverage and implement corrective actions. Test Automation Proficiency: Demonstrate expertise in test automation frameworks, tools, and scripting languages, including Python and Go. Mentorship on New Technologies : Act as a subject matter expert in emerging technologies and trends, providing guidance and mentorship to team members to facilitate their understanding and adoption of new tools and methodologies. Encourage a culture of continuous learning and innovation within the team Job Requirements: Bachelors or Masters degree in Computer Science or Electronics and Communication Engineering (CS/ECE). 8+ years of hands-on experience in product testing, with emphasis on L2/L3 protocols, Platform and Subscriber services testing. Proficient in artificial intelligence, data mining, and machine learning to effectively address complex challenges through automated solutions. Knowledge of routing protocols such as ISIS, OSPF, BGP, QoS, Firewall, Multicast, MPLS, VPLS, Layer-2 and Layer-3 VPNs, EVPN and VXLAN. In-depth understanding of the OSI Model and the TCP/IP protocol suite, including ARP, IP, ICMP, IGMP, TCP, UDP, SNMP, and FTP. Good understanding of Juniper Controllers - MIST, Paragon and Apstra. Expertise in Python and Go scripting language, with the ability to handle complex automation tasks. Possession of Juniper or networking certifications would be a valuable asset. A solid grasp of testing concepts, including metrics and the defects lifecycle. Proficiency in traffic equipment like IXIA and Spirent. Strong analytical skills for effective debugging and issue isolation. Self-motivated with outstanding interpersonal communication, and problem-solving skills. A quick learner with the ability to adapt to new technologies and testing assignments efficiently. A team player with excellent collaboration skills. Exceptional communication and presentation abilities.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Responsibilities Responding to customer tickets/escalations: Monitor and manage incoming customer support tickets. Prioritize and categorize tickets based on urgency and impact. Provide timely and professional responses to customer inquiries and issues. Initial investigation/resolution of customer issues: Perform preliminary analysis to identify the root cause of reported issues. Utilize debugging tools and techniques to gather relevant information. Implement quick fixes or workarounds to resolve issues when possible. Make and update Jira tickets regarding customer issues with detail: Create detailed Jira tickets for unresolved customer issues. Include comprehensive information such as steps to reproduce, logs, screenshots, and any other relevant data. Regularly update Jira tickets with progress, findings, and resolution steps. Follow up with QA/Dev teams regarding customer Jira tickets: Collaborate with QA and development teams to ensure timely resolution of customer issues. Communicate customer feedback and issue status to relevant stakeholders. Track the progress of Jira tickets and ensure they are addressed within SLA timelines. Job Requirements Strong troubleshooting skill set. Ability to diagnose and resolve complex technical issues efficiently. Experience with debugging tools and techniques. Strong analytical skills to identify root causes of problems. Has a mature attitude and is passionate towards learning and helping customers resolve their issues. Demonstrates patience and empathy when dealing with customer concerns. Eager to continuously learn and stay updated with the latest technologies. Proactively seeks out solutions and improvements. Comfortable working with multiple teams in a fast-paced environment. Excellent communication and collaboration skills. Ability to manage time effectively and prioritize tasks. Experience working in agile or cross-functional teams. Good knowledge in location-based technologies (Wi-Fi, BLE, and UWB). Understanding of how these technologies work and their applications. Experience with configuring and troubleshooting location-based systems. Familiarity with industry standards and best practices. Python scripting based on customer needs. Proficient in writing and maintaining Python scripts. Ability to automate tasks and processes using Python. Experience with libraries and frameworks relevant to the job. Educational Background: Bachelor s or master s degree in computer science, Information Technology, Electronics, Electrical Engineering, or related fields.

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position Title: Contracts Administrator 1 Grade #: 3 Location: Bangalore, India Job duties include: The primary goal of this position is to ensure the accuracy and quality of information contained within the various system used within the Customer Services logistics organizations for support of contracted customers. This function will work closely with Inventory Management, external vendors and partners, and other organizations to monitor, validate and maintain the data and to correct exceptions as discovered. In addition, the Inventory Specialist will also have responsibility for the following tasks: Key Responsibilities : Invoicing Aged In transit report Generation Aged In transit report Clean Up Correction of SN status (not STK) SN Warranty Swap Acknowledged STO report FG Part issues (no location, part merge) Ad hoc tasks ( remove JCPO items from ECC, other item transactions as needed) IC Help Desk Queue APAC, EMEA region emails to IC Sync report analysis and item correction Correction to China and India S4S shipments from repair Cycle Count Reports 551 Scrap Transactions Technical competencies required Graduate with 1+ years of experience preferably in a Inventory activities Excellent oral and written communication skills Experience in SAP will be a clear benefit Skills Required: Communicate effectively with people at multiple levels within and outside the organization. Good time management skills and the ability to prioritize projects, and multiple processes or tasks as required. Ability to work and manage time independently without close supervision and being able to achieve results within designated timelines. Strong problem solving and resolution skills, with excellent attention to detail, ability to review and root cause activities for corrective action. Strong analytical skills SAP Experience a plus .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position: POC Coordinator Experience: 2-5 years Location: Bangalore (Hybrid) As a POC Coordinator, you ll play a critical role at the intersection of strategy, execution, and customer impact. You ll have the opportunity to work closely with technical teams, sales, and sales engineers to ensure that proof-of-concept (POC) engagements are effectively scoped, executed, and aligned with business goals. Why It s a Fun and Rewarding Role: Hands-On Impact: You ll directly influence the success of high-stakes deals by ensuring that POCs run smoothly and demonstrate clear value to customers. Cross-Functional Collaboration: Work with a wide range of teams, from GTM teams to Outcome Engineering, building strong relationships and driving alignment. Problem-Solving at Its Best: Every POC presents a unique challenge, giving you the chance to strategize, troubleshoot, and innovate. High-Impact: Your work will help accelerate the sales cycle, turning technical wins into business outcomes. Room to Grow: Gain a deep understanding of the product and sales landscape while developing valuable skills in project management, communication, and technical strategy. If you thrive in a fast-paced environment, enjoy working with both technical and business teams, and love seeing your work directly impact results, this is the role for you! Key Responsibilities: - Execute and monitor POC demo projects using standardized methodologies to ensure successful delivery. Ability to handle multiple POCs simultaneously while ensuring quality and timely delivery. Collaborate with global and senior stakeholders to align project goals and execution. Handle deviations, manage change requests, and communicate impacts effectively. Conduct post-engagement surveys and track satisfaction metrics. Maintain project dashboards and provide timely status reports. Develop processes, templates, and governance frameworks for efficiency. Ensure effective resource allocation and maintain updated schedules. Participate in engagement review meetings, reporting successes and improvement areas. Maintain a transparent and accessible project repository for easy reference and tracking. Support teams in adopting new processes and best practices. Provide strategic analysis and recommendations to senior leadership. Qualification and Skills: At least 2 yrs of exp in Project Management Should be from Networking background preferred Education: BA/BS Degree in Business Information Systems, Business Management, Business Administration, Sales required; advanced degree or certification Agile/Waterfall methodologies Strong teamwork skills with the flexibility to work autonomously when required. Collaboration with global and senior stakeholders Issue resolution, impact assessment, and change control processes Resource allocation, business alignment, and continuous improvement initiatives Excellent organizational and time management skills. Strong verbal and written communication skills, with the ability to communicate effectively across teams and cultures. .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position: Partner Support Representative Exp: 5+ years Location: Bangalore PSR is an experienced professional, integral part of the Juniper APAC field sales team responsible for ensuring the success of service sales operations.Position involves a combination of overall quote preparation, data administration, and knowledge base management. They will use professional knowledge and experience and exercise judgment to support the preparation and delivery of renewal quotes for all expiring maintenance service contracts, specifically approaching complex and/or problematic cases which could impact the operational efficiency. They will develop and provide key business reports to support the quoting process and forecasting process of sales team. They will also develop and maintain a knowledge base for end-to-end maintenance service renewal process collecting and organizing all the relevant information such as rules, policies, guidelines, and business processes related to the business. Responsibilities: Point of contact and escalation point from sales team, partners and quoting team on complex and/or problematic cases. Work among stakeholders of such cases to own, manage and facilitate the solution. Stakeholders include partners, product & service sales, quoting team, quote approvers, order management team, credit & collection team, customer care team, JTAC, and others. Participate in regional quote backlog review calls to understand the outstanding request volume and long-aging cases included per region. Provide periodic business reports including open requests report and others. Develop and maintain a knowledge base for the internal players of end-to-end maintenance service renewal process. Ad-hoc reporting and/or research tasks from internal players. Requirements: Bachelors degree or equivalent work experience, with 5+ years of work experience in service business operations. Service renewal quoting experience is an advantage. Knowledge and hands-on experience in CRM systems such as Salesforce and SAP will be an advantage. Strong attention to detail with demonstrated ability to multitask and coordinate and track problems towards resolution. Demonstrated operational, analytical and decision-making skills. Collaborative work experience among internal and external stakeholders. Team player and quick learner. Proficiency in data entry and Microsoft Excel. Strong verbal and written communication skills .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position Title: Contracts Administrator 1 Grade #: 3 Location: Bangalore, India Reports to: Theatre Team Lead - Contracts Administration Job Description: Set up & administer service agreements, Install base records, and perform related activities based on customer s /Advance orders Job duties include: Review backlog regularly and take ownership of open service orders to set up related agreements as per defined process within SLA (Service Level Agreement) Maintain accurate order tracking files Coordinate with the global theatre contracts team as required (while dealing with order issues/service delivery/logistics) Support global & theatre contracts team whenever required Recommend and implement procedures to improve process practices, techniques & efficiency Assist in quality checks whenever required Technical competencies required: Graduate with 2-4 years of experience in back-office operations. Experience in service agreement and/or order administration will be an advantage Good oral and written communication skills Literacy in various PC applications & Microsoft office tools is a must Experience in SAP & SFDC will be a clear benefit Skills Required: Good interpersonal skills Good organisational skills Attention to detail Reliable Ability to consistently meet deadlines Flexibility (should be willing to work extra hours/weekends during quarter ends) Ability to adapt to change Ability to perform repetitive tasks of high volumes with high-quality output Ability to work independently and as part of a team .

. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Position Title: Contracts Administrator 2 Grade #: 4 Location: Bangalore, India Reports to: Theatre Team Lead - Contracts Administration Job Description: Set up & administer service agreements, Install base records, and perform related activities based on customer s /Advance orders Job duties include: Review backlog regularly and take ownership of open service orders to set up related agreements as per defined process within SLA (Service Level Agreement) Maintain accurate order tracking files Procure, maintain & make available, data and associated reports on orders & agreements to the management periodically Coordinate with the global & theatre contracts team as required (while dealing with order issues/service delivery/logistics) Support global & theatre contracts team whenever required Build and strengthen relationships with customers through effective administration & monitoring of agreements and performance Recommend and implement procedures to improve process practices, techniques & efficiency Drive & perform regular quality checks Actively participate in team meetings Assist theatre team leader in terms of work assignment and ad hoc tasks Technical competencies required Graduate with 5+ years of experience, preferably in a customer support/OM team Experience in service agreement, install base, and/or order administration will be an advantage Excellent oral and written communication skills Literacy in various PC applications & Microsoft office tools is a must Proficient in MS Excel and have a willingness to build on existing skills and learn new applications Experience in SAP & SFDC will be a clear benefit Proactive in nature & take initiatives Possess a good understanding of business processes Work in a fast-paced environment and comply with tight deadlines. Successful record of communicating with internal and external customers Strong problem identification/analysis and solving skills Demonstrated process improvements Skills Required: Good interpersonal skills Good organisational skills Attention to detail Ability to consistently meet deadlines without close supervision and management follow up Ability to multi-task Flexible (should be willing to work extra hours/weekends during quarter ends) Dependable Goal oriented Ability to adapt to change Ability to perform repetitive tasks of high volumes with high quality output .

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people It requires a consistent and committed practice, something we call the Juniper Way Job Description: Position: Senior Technical Services Advisor Business Advanced Services Location: Bangalore To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people It requires a consistent and committed practice, something we call the Juniper Way Key objectives The Advanced Services team provides exceptional outcomes and remarkable customer experience through "forward-looking" technical services to optimize network reliability and performance for designated customers We are passionate about enabling our customers towards a fast, risk-free deployment of network services We assist our customers in evaluating networks for performance, scalability, and security and provide recommendations on network configurations and topologies to improve operational performance and identify/ mitigate major risk areas Partnering on short-term projects such as recommendation and implementation of new Juniper software and hardware features in the customer's network Key responsibilities include the following, but are not limited to: This role requires you to be a customer advocate within Juniper and be a single point of contact for the customer for all post-sales service needs Stay in alignment with the customer and accounts team concerning the services sales and delivery Help support cases resolved as per SLAs and expedite/escalate critical issues among Juniper technical support teams Provide relevant technical inputs to facilitate and expedite escalated problem resolution Proactively escalates and brings people with required expertise together to bring critical and important issues to closure Act as an interlock between Customer and Juniper Professional Services, Advanced Services, and Education Services for the services to be delivered to the customer Engages on the major projects for service requirements, risk management, and expectation setting with the account team, partners, and customers Conduct Periodic reviews with the customer on Juniper service delivery metrics, SLA, and quality Establish a customer-specific operational status and reporting framework (preferably using ITIL), and lead in the delivery and presentation of status reports Uses technical knowledge to review and assess open software defects Discovers potential risks associated with the deployment plans and partners with the customer to develop mitigation plans Assist the customer in making use of proactive consulting services such as technical analysis and recommendations (Impact assessment and analysis, health check analysis, software upgrade analysis, config review, etc) Partners with Customers in conducting periodic Juniper product health checks and Configuration/Design reviews to identify potential improvement areas Based on the evaluation make a relevant recommendation to optimize operational performance concerning design/topology/configuration Reviews and evaluates network change plans and assists in the planning of new feature implementation and product deployment Allies with internal teams to resolve identified risks in software Engages with Juniper engineering teams to improve potential quality issues with products Document and maintain customer network solutions knowledge and educate other internal Juniper resources for a better support experience Skill specifications The candidate must have a deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6) Should possess reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN Knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless is a plus Experience working in large enterprises, Network service providers have added advantage ITIL Framework process knowledge will be an added advantage Experience and desire to work on automation will be valuable in long run Amiable communication, interpersonal, and social skills will make a difference! Juniper product certifications (JNCIS/JNCIP/JNCIE) or industry equivalents are helpful Qualification and Experience: Experience With Customer Facing Roles Is Essential We prefer candidates with bachelors degree in electrical/electronic Engineering, Computer Science or equivalent A Business degree such as MBA would be an advantage 8+ years experience in designing, implementing, and solving technical problems of the state-of-the-art Datacenter, IP/MPLSNetworks High exposure to network operations environment Ability to operate independently, including management of priorities in unstructured environment The successful candidate will demonstrate and be a role model for the values of the "Juniper Way" Be Bold, Build Trust, Deliver Excellence Juniper Networks is an equal-opportunity employer We value diversity We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, disability, or veteran status We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform important job functions, and receive other benefits and privileges of employment Please contact us for more information ABOUT JUNIPER NETWORKS Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era We do this with products, solutions and services that transform the way people connect, work and live We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world Additional information can be found at Juniper Networks (www juniperDot Net) or connect with Juniper on Twitter, LinkedInand Facebook ABOUT JUNIPER NETWORKS Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era We do this with products, solutions and services that transform the way people connect, work and live We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world Additional information can be found at Juniper Networks (www juniperDot Net) or connect with Juniper on Twitter, LinkedIn and Facebook WHERE WILL YOU DO YOUR BEST WORK Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking where colleague innovation is not only valued, but expected We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work At Juniper we believe this is more than a job it's an opportunity to help change the world INCLUSION AND DIVERSITY AT JUNIPER At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for If you think you have what it takes, but do not necessarily check every single box, please consider applying Wed love to speak with you Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire Juniper Networks participates in the E-Verify program E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers Information for applicants about E-Verify / E-Verify Informacin en espaol: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) The Right to Work / El Derecho a Trabajar E-Verifyis a registered trademark of the U S Department of Homeland Security Juniper is an Equal Opportunity workplace and Affirmative Action employer We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic All employment decisions are made on the basis of individual qualifications, merit, and business need Show more Show less