Jr. Technical Support Executive

Job Title: Jr. Technical Support Executive

Location: Goregaon East, Mumbai
Experience: Fresher – 6 Months
Salary: ₹15,000 – ₹18,000 per month
Joining: Immediate Joiners Preferred

Job Responsibilities:

• Troubleshoot basic software, hardware, and IT-related issues.
• Provide technical support to customers via phone, email, or chat.
• Identify issues, resolve them within timelines, and escalate complex problems.
• Maintain issue logs, prepare reports, and follow up with customers.
• Assist with system installation, configuration, and remote support.

Requirements:

• BCA, B.Sc. IT, BA, or a related qualification.
• Good communication and problem-solving skills.
• Basic knowledge of computers, software, and troubleshooting.
• Quick learner with a customer-focused attitude.

Freshers are welcome to apply! On this number 8657286846

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Provident Fund

Work Location: In person