Jr Fraud Ops Analyst

Job Description

Utilize advanced data analytics skills to identify fraud patterns, trends, and outlier indicative of fraudulent behavior with transaction data, user activity, and other relevant datasets Manage the alerts generated by fraud detection systems, review and prioritize alerts, monitor the alert accuracy rates and propose the enhancements Conduct thorough investigations to verify suspicions, based on the findings from investigations and risk assessments, develop and propose the strategies to prevent future incidents of fraud. Evaluate and identify key process/system gaps based on data analysis in order to propose and drive improvements Support fraud operation team with new initiatives and projects related to fraud detection and prevention across payment products Qualifications: At least 2 years of experience working in the payments space, and at least 1 years in a risk/fraud-related role Deep understanding and knowledge of card scheme rules, fraud rules, and fraud modules like Visa Risk Manager and MasterCard Decision Intelligence Understanding of payment fraud-related regulations Excellent command of English both verbal and written - English is the main language used in the company and with clients/partners Comfortable with spreadsheets/formulas, data analysis and visualisation(e.g. pivot tables, PowerBI, Tableau) Excited to work in a fast-paced startup and ever-evolving environment.