JOB DESCRIPTION We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer and community banking technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies ABOUT US

JOB DESCRIPTION Elevate your career as the Director of Machine Learning Engineering, where your technical expertise and visionary leadership will shape the future of AI and ML solutions. As a Director of Machine Learning Engineering at JPMorgan Chase within the Corporate Sector – Artificial Intelligence and Machine Learning (AIML) Data Platforms, you will lead a specialized technical area, driving impact across teams, technologies, and projects. In this role, you will leverage your deep knowledge of machine learning, software engineering, and product management to spearhead multiple complex ML projects and initiatives, serving as the primary decision-maker and a catalyst for innovation and solution delivery. You will be responsible for hiring, leading, and mentoring a team of Machine Learning and Software Engineers, focusing on best practices in ML engineering, with the goal of elevating team performance to produce high-quality, scalable ML solutions with operational excellence. You will engage deeply in technical aspects, reviewing code, mentoring engineers, troubleshooting production ML applications, and enabling new ideas through rapid prototyping. Your passion for parallel distributed computing, big data, cloud engineering, micro-services, automation, and operational excellence will be key. Job Responsibilities Lead and manage a team of machine learning engineers, ensuring the implementation, delivery, and support of high-quality ML solutions. Collaborate with product teams to deliver tailored, AI/ML-driven technology solutions. Architect and implement distributed AI/ML infrastructure, including inference, training, scheduling, orchestration, and storage. Develop advanced monitoring and management tools for high reliability and scalability in AI/ML systems. Optimize AI/ML system performance by identifying and resolving inefficiencies and bottlenecks. Drive the adoption and execution of AI/ML Platform tools across various teams. Integrate Generative AI and Classical AI within the ML Platform using state-of-the-art techniques. Lead the entire AI/ML product life cycle through planning, execution, and future development by continuously adapting, developing new AI/ML products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth. Manage, mentor, and develop a team of AI/ML professionals in a way that promotes a culture of excellence, continuous learning, and supports their professional goals. Required Qualifications, Capabilities, and Skills Formal training or certification in software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise 12+ years of experience in engineering management with a strong technical background in machine learning. Extensive hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, JAX, scikit-learn). Deep expertise in Cloud Engineering (AWS, Azure, GCP) and Distributed Micro-service architecture. Experienced with Kubernetes ecosystem, including EKS, Helm, and custom operators. Background in High Performance Computing, ML Hardware Acceleration (e.g., GPU, TPU, RDMA), or ML for Systems. Strategic thinker with the ability to craft and drive a technical vision for maximum business impact. Demonstrated leadership in working effectively with engineers, data scientists, and ML practitioners. Preferred Qualifications, Capabilities, and Skills Strong coding skills and experience in developing large-scale AI/ML systems. Proven track record in contributing to and optimizing open-source ML frameworks. Recognized thought leader within the field of machine learning. Understanding & experience of AI/ML Platforms, LLMs, GenAI, and AI Agents. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

JOB DESCRIPTION Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Client Data Specialist within our KYC/AML team, you will be responsible for understanding and implementing KYC standards, guidelines, policies, and procedures. You will handle and maintain confidential client documentation, collect and verify confidential client data, and review client data/processes to meet firm-wide quality standards. This role provides an opportunity to engage with the Middle office and be part of KYC/AML interactions, offering a challenging and rewarding environment for growth and development. Job Responsibilities Understand and implement of KYC standards, guidelines, policies, and procedures. Handle and maintain confidential client documentation. Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD) Review of client data/processes to meet firm wide quality standards Interpret alerts and communicating to management when applicable Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline. Required qualifications, capabilities and skills Bachelor’s Degree or Graduate Degree. Knowledge of KYC is essential with at least 2 years’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with great customer engagement skills Experience in adhering to controls and compliance standards Self-starter with high levels of commitment & motivation to work with data, fix issues and achieve success in a team environment ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer and community banking technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies

JOB DESCRIPTION We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer and community banking - Data technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Becomes a technical mentor in the team Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Experience in software engineering, including hands-on expertise in ETL/Data pipeline and data lake platforms like Teradata and Snowflake Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in AWS services especially in Aurora Postgres RDS Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Preferred qualifications, capabilities, and skills Experience in re-engineering and migrating on-premises data solutions to and for the cloud Experience in Infrastructure as Code (Terraform) for Cloud based data infrastructure Experience in building on emerging cloud serverless managed services, to minimize/eliminate physical/virtual server footprint Advanced in Java plus Python (nice to have) ABOUT US

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Consumer and community banking - Data technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Becomes a technical mentor in the team Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 5+ years applied experience Experience in software engineering, including hands-on expertise in ETL/Data pipeline and data lake platforms like Teradata and Snowflake Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in AWS services especially in Aurora Postgres RDS Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Preferred qualifications, capabilities, and skills Experience in re-engineering and migrating on-premises data solutions to and for the cloud Experience in Infrastructure as Code (Terraform) for Cloud based data infrastructure Experience in building on emerging cloud serverless managed services, to minimize/eliminate physical/virtual server footprint Advanced in Java plus Python (nice to have)

Job Description Elevate your career and harness your expertise to influence data strategy and craft innovative solutions in a dynamic environment. Be the keystone in revolutionizing data insights and turning challenges into opportunities. As a Data Operations Director in Markets Operations, you conduct, facilitate, and oversee expert analysis to uncover patterns which lead to new questions and solutions through data collection, integrity, utilization, requirements, and analysis. You apply your extensive in-depth expertise and problem-solving methodologies to accomplish, plan, and review tasks across multiple large scope projects in various technical areas. You use your advanced technical skills to advise on the design and development of metrics reporting and dashboards to enable Operations Management to execute their strategic objectives and ensure conformance with all controls, policies, and procedures. Job Responsibilities Oversees the consultative partnerships across multiple stakeholders including Markets Operations Executives and senior Business Management; with strong understanding of the business success factors and underlying data Sets the strategic direction on data requirements and defines, leads, and implements KPIs, trend analysis, dashboards, and analyses to improve business function performance Conceptualizes, structures, and implements multiple programs in line with business priorities and leads the solutioning of highly complex and critical issues and business analysis activities, including improving data utilization and identifying patterns Drive the adoption of cutting-edge technology and automation solutions to streamline operations and enhance data analytics and insight capabilities Manages operational, financial, and technical activities, including financial budgeting, billing, and business planning activities, while ensuring adherence to risk associated controls, and regulatory requirements Communicates information, insights, and solutions to senior management and stakeholders, and designs the strategy to resolve problems through broad decision making Lead and develop a global high-performing team ensuring effective communication and collaboration across regions Required Qualifications, Capabilities, And Skills 10+ years of experience or equivalent expertise in delivering data-driven problem solving and leading global teams Proven ability to lead complex data collection and analysis, and to advise on the development of conclusions Demonstratable experience leveraging advanced knowledge of data technologies to execute solutioning of complex issues and business analysis activities Exceptional leadership and communication skills, with the ability to influence and collaborate with senior management and cross-functional teams Proven ability to develop and retain talent with excellent coaching and mentoring, and an inclusive work culture Preferred Qualifications, Capabilities, And Skills MBA or Master’s degree In depth experience with the data architecture discipline including various database design techniques, modeling tools, and data architecture principle About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Join the JP Morgan Fund Services Trades Team, where precision meets innovation. Be part of a dynamic environment that values accuracy and compliance. Elevate your career by contributing to the seamless valuation of mutual fund clients. Job Summary As a Fund Servicing professional within the JP Morgan Fund Services Trades Team, you will oversee trade capture, validation and review of trades recorded in accounting books to ensure precise mutual fund valuation. You will be directly responsible for the production, review, and delivery of activities related to regulatory requirements and client reporting. Your role involves active participation in both NAV impacting activities and regulatory reports. Job Responsibilities Prepare day-to-day activities in accordance with SOPs and client deadlines. Self-review activities before handing them over to the reviewer. Analyze and raise queries on client accounting records, escalating issues as needed. Escalate concerns around anomalies that may result in audit findings. Assist in resolving team queries and act as a reference point for junior members. Liaise with partner sites for external deliveries and communicate status effectively. Interact with stakeholders to respond to accounting-related queries. Recognize and act on opportunities to improve processes and encourage team efficiency. Ensure adherence to risk and control checks, maintaining up-to-date SOPs. Liaise with the OCM team on issues requiring review. Complete end-of-day checklists and hygiene activities. Required Qualifications, Capabilities, And Skills Graduate in Commerce with 3+ years’ experience in Fund Services Trades or financial markets Work effectively within a team and build key internal relationships. Strong attention to detail and analytical review capabilities. Knowledge of Mutual Funds and NAV. Ability to work under pressure and meet tight deadlines. Implement change, seek efficiencies, and manage initiatives. Preferred Qualifications, Capabilities, And Skills Demonstrate analytical and prioritization skills, capable of making judgments. Possess excellent written and verbal communication skills. Exhibit excellent time management skills. Be result and target-oriented, self-motivated.. Adapt to dynamic environments and embrace continuous learning. Postgraduate knowledge in Finance/Accounting/Trade capture/Reconciliation is valuable. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Loan Servicing Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist – Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Skills And Capabilities Hold a Bachelor’s degree in Finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries and business types. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments. Preferred Qualifications, Skills And Capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description As a Client Tax Operations Utility in India consists of 100+ staff and is responsible for the accurate and timely processing of in excess of 80 different corporate event types in over 90 markets, globally. The department is responsible for the completions of filing Tax reclaims/ processing of Relief at Source/ Reclaim payment processing and Regulatory Reporting The primary responsibility of this position is to support the day to day operations for tax processing for the Asset servicing team. Incumbent should possess knowledge on working of capital market. Should have the ability to work under pressure and meet stringent deadlines. Can effectively work in teams. Should be able to liaise with internal clients, client service teams & relationship managers. Job Responsibilities Accuracy in processing in line with Standard Operating Procedures with no errors. Monitoring and reviewing of the Event Notifications for offering client with Relief at source Partnering closely with the extended teams within Tax Ops as well as outside of tax operations ( Client Services/ Product/ Technology ) Identify & escalate all error/exceptions on identification. Respond to queries/complaints Be audit focused in all BAU activities. Comply with the firm's policies & SOPs. Identify opportunities for process efficiency & implement in a controlled manner Exhibit effective communication with key stakeholders. Perform all work in accordance to department procedures and within productivity processing and quality standards. Required Qualifications Capabilities And Skills Commerce graduates with good academic record. Good PC skills including Microsoft office products (Excel, Word, Power point, Access) Good oral and written communications skills. Must be able to work under pressure & deadline driven environment Problem solving skills Good time management skills Must be very detailed oriented and analytical Analytical with ability to quickly assess situations and resolve complex issues About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Loan Servicing Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist – Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Skills And Capabilities Hold a Bachelor’s degree in Finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries and business types. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments. Preferred Qualifications, Skills And Capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less