JOB DESCRIPTION Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services. As an Experience Design Senior Associate within the Design and Customer Experience team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and JPMorgan Chase's IT systems will contribute to the continuous improvement of our offerings, navigating complex problems and driving strategic thinking. Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers. Job responsibilities Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking Required qualifications, capabilities, and skills 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite) Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences Preferred qualifications, capabilities, and skills Portfolio examples required ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer and community banking technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal Training or certification on Java, J2EE, concepts, with 3+ years of applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies

JOB DESCRIPTION If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you. As a Director of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, you will lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. Job responsibilities Leads technology and process implementations to achieve functional technology objectives Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations Delivers technical solutions that can be leveraged across multiple businesses and domains Influences peer leaders and senior stakeholders across the business, product, and technology teams Champions the firm’s culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise. Documented strengths in Innovation and Continuous Improvement to include promotion and adoption of emerging technologies and best practice within the cloud software engineering team Experience developing or leading cross-functional teams of technologists. Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals. Experience with hiring, developing, and recognizing talent Deep expertise building and operating large scale high performance environments with distributed systems and cloud technologies (AWS, GCP, Azure, etc.) Deep expertise with enterprise design patterns and industry best practices with experience using modern technology (e.g., Java, Cassandra, Kafka) and design patterns (e.g., microservices, APIs). Ability to work in a dynamic, agile environment leading/working with geographically distributed teams. Experience with building, leading and mentoring technology teams and next level leaders within the organization. Experience with implementing industry standard risk, cybersecurity & technology controls. Strong organizational and management skills. Preferred qualifications, capabilities, and skills Experience working at code level ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

JOB DESCRIPTION You strive to be an essential member of a diverse team of visionaries dedicated to making a lasting impact. Don’t pass up this opportunity to collaborate with some of the brightest minds in the field and deliver best-in-class solutions to the industry. As a Senior Lead Data Architect at JPMorgan Chase within the Consumer and Community Banking Data Technology, you are an integral part of a team that works to develop high-quality data architecture solutions for various software applications, platform and data products. Drive significant business impact and help shape the global target state architecture through your capabilities in multiple data architecture domains. Job responsibilities Represents the data architecture team at technical governance bodies and provides feedback regarding proposed improvements regarding data architecture governance practices Evaluates new and current technologies using existing data architecture standards and frameworks Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Design secure, high-quality, scalable solutions and reviews architecture solutions designed by others Drives data architecture decisions that impact data product & platform design, application functionality, and technical operations and processes Serves as a function-wide subject matter expert in one or more areas of focus Actively contributes to the data engineering community as an advocate of firmwide data frameworks, tools, and practices in the Software Development Life Cycle Influences peers and project decision-makers to consider the use and application of leading-edge technologies Advises junior architects and technologists Required qualifications, capabilities, and skills 7+ years of hands-on practical experience delivering data architecture and system designs, data engineer, testing, and operational stability Advanced knowledge of architecture, applications, and technical processes with considerable in-depth knowledge in data architecture discipline and solutions (e.g., data modeling, native cloud data services, business intelligence, artificial intelligence, machine learning, data domain driven design, etc.) Practical cloud based data architecture and deployment experience, preferably AWS Practical SQL development experiences in cloud native relational databases, e.g. Snowflake, Athena, Postgres Ability to deliver various types of data models with multiple deployment targets, e.g. conceptual, logical and physical data models deployed as an operational vs. analytical data stores Advanced in one or more data engineering disciplines, e.g. streaming, ELT, event processing Ability to tackle design and functionality problems independently with little to no oversight Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state data architecture Preferred qualifications, capabilities, and skills Financial services experience, card and banking a big plus Practical experience in modern data processing technologies, e.g., Kafka streaming, DBT, Spark, Airflow, etc. Practical experience in data mesh and/or data lake Practical experience in machine learning/AI with Python development a big plus Practical experience in graph and semantic technologies, e.g. RDF, LPG, Neo4j, Gremlin Knowledge of architecture assessments frameworks, e.g. Architecture Trade off Analysis ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

You strive to be an essential member of a diverse team of visionaries dedicated to making a lasting impact. Don’t pass up this opportunity to collaborate with some of the brightest minds in the field and deliver best-in-class solutions to the industry. As a Senior Lead Data Architect at JPMorgan Chase within the Consumer and Community Banking Data Technology, you are an integral part of a team that works to develop high-quality data architecture solutions for various software applications, platform and data products. Drive significant business impact and help shape the global target state architecture through your capabilities in multiple data architecture domains. Job responsibilities Represents the data architecture team at technical governance bodies and provides feedback regarding proposed improvements regarding data architecture governance practices Evaluates new and current technologies using existing data architecture standards and frameworks Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors Design secure, high-quality, scalable solutions and reviews architecture solutions designed by others Drives data architecture decisions that impact data product & platform design, application functionality, and technical operations and processes Serves as a function-wide subject matter expert in one or more areas of focus Actively contributes to the data engineering community as an advocate of firmwide data frameworks, tools, and practices in the Software Development Life Cycle Influences peers and project decision-makers to consider the use and application of leading-edge technologies Advises junior architects and technologists Required qualifications, capabilities, and skills 7+ years of hands-on practical experience delivering data architecture and system designs, data engineer, testing, and operational stability Advanced knowledge of architecture, applications, and technical processes with considerable in-depth knowledge in data architecture discipline and solutions (e.g., data modeling, native cloud data services, business intelligence, artificial intelligence, machine learning, data domain driven design, etc.) Practical cloud based data architecture and deployment experience, preferably AWS Practical SQL development experiences in cloud native relational databases, e.g. Snowflake, Athena, Postgres Ability to deliver various types of data models with multiple deployment targets, e.g. conceptual, logical and physical data models deployed as an operational vs. analytical data stores Advanced in one or more data engineering disciplines, e.g. streaming, ELT, event processing Ability to tackle design and functionality problems independently with little to no oversight Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state data architecture Preferred qualifications, capabilities, and skills Financial services experience, card and banking a big plus Practical experience in modern data processing technologies, e.g., Kafka streaming, DBT, Spark, Airflow, etc. Practical experience in data mesh and/or data lake Practical experience in machine learning/AI with Python development a big plus Practical experience in graph and semantic technologies, e.g. RDF, LPG, Neo4j, Gremlin Knowledge of architecture assessments frameworks, e.g. Architecture Trade off Analysis

Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view. The Data Scientist Associate with the Payments Data and Analytics team is responsible for executing big data analytics projects in response to product innovation and customer support for Merchant Services. Tangible output of the programs are payments insights that drive optimization of authorization, for large merchants – as well as deep consumer and business insights. As the analytics mature, these insights can be productized into products for merchants (“insights as a service”). As a Payments - Data Scientist Associate in our Payments Data and Analytics team, you will have the exciting opportunity to manage complex data sets, create insightful visualizations, and develop innovative analytics for the future of end-to-end payment optimization. You will work closely with our team and business partners, using your analytical and problem-solving skills to promote optimization and provide valuable insights. This role requires a minimum of 3 years of experience in a big data environment, deep knowledge of SQL, and preferably experience in automation and Python. A degree in a technical or quantitative field is also required. If you are curious, creative, and ready to take your ideas off the drawing board, we look forward to welcoming you to our team. Job Responsibilities Managing complex data sets, using modern statistical and data exploration practices and creating insightful visualizations. Taking responsibility to establish a repeatable process to perform validation of various analyses as well as ad hoc support of large client-merchants. But you are also curious and creative, having the ability to organize stakeholder problems into clear business objectives for which you can create analytics solutions that deliver immediate value. Get your ideas off the drawing board, preferring to quickly develop prototypical solutions that you can hone and improve in collaboration with teammates and stakeholders. Reaching out to subject matter experts to build your business knowledge and grow your understanding of pain points that represent analytic opportunities. Develop subject matter expertise in a world-class payments organization and help develop the innovative analytics for the future of end-to-end payment optimization. Required Qualifications, Capabilities And Skills Bachelor’s or master’s degree in engineering, computer science, statistics, mathematics or similar technical or quantitative field Minimum 3 years of working in a big data environment as a contributing member in self-directed roles Must have deep experience in SQL. Experience using Data Visualization tools such as Tableau Ability to clearly develop and document analytic requirements with stakeholders Exceptional analytical, problem solving, communication and presentation skills Ability to work across functions as well as with outside parties to ensure alignment and timely implementation of initiatives Proven strategic thinking and creative problem solving skills with ability to translate strategy into deliverables Strong written and oral communication skills Preferred Qualifications, Capabilities And Skills Experience in the payments industry and/or technology-enabled industries is desirable Experience in automation and Python are preferred ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions in Finance. You have found the right team. As a Financial Analysis professional in our Corporate & Investment Banking, you will spend each day defining, refining and delivering set goals for our firm Your team will be Sales P&A Infrastructure team , which is responsible for managing core reference data, overseeing various data collection tools and driving standardized reporting initiatives. The team drives strategies to enhance the integration of core data across various platforms and drive our tools to state of the art technologies. The Infrastructure team acts in a broad array of roles that include business analysis, project management, report writing, database development, database management, system administration and end user training. Creative aspects of these responsibilities include creation of innovative solutions to management information, data analysis and reporting. The team is currently working a developing a data analysis platform built around Alteryx and a comprehensive data library which will drive the automation of numerous data intensive, repetitive and mundane tasks. Tools like Tableau, Alteryx, Qlikview & Qliksense are also relied on to provide enhanced visualization and self-service reporting. You will act as a business liaison and subject matter expert responsible for the ongoing development and administration of various reporting initiatives and platforms (i.e.: XIB Business Objects, WCP Cognos, Alteryx, Tableau) and various business tools (i.e.: SCRIBE, Clover, iODS ( Team Workflow, Tagging, etc.). You will require a strong understanding of the end to end business needs, alignment to tools and corresponding technical capabilities. Job Responsibilities Serve as the subject matter expert for the Alteryx COE Integration & Scheduling process. Oversee the design, development, and delivery of standard reports, automation workflows, and dashboard tools. Ensure system management, administration, and testing. Manage reference data, user support, communications, training, and inquiry management. Create innovative solutions to meet management reporting needs. Interact with technical teams to enhance and troubleshoot system issues and inefficiencies. Coordinate the collection of system requirements for the consolidated reporting initiative. Assist in QA & UA testing. Develop and manage proof of concept tools (Tableau, Alteryx, etc.) to drive requirements for strategic solutions. Support the heritage toolset and assume responsibilities for user support and data management. Enhance the efficiency and consistency of the reporting environment. Improve ad-hoc reporting capabilities for a broad user community. Build commonly used formulas and variables into the reporting universe. Organize, clearly label, and assign meaningful descriptions to reporting elements. Design supporting databases efficiently to maximize performance. Collaborate with broader sales support and business management teams to design effective solutions for management reporting needs. Required Qualifications, Capabilities, And Skills Bachelor’s Degree Required with minimum 4 years of experience in reporting, automation and/or dashboard development Required technical skills : Tableau and Alteryx, Pitchpro+, SAP Business objects, Cognos Innovative, self-motivated and solutions oriented. Extensive working knowledge of system management practices Ability to be flexible, follow tight deadlines, organize and prioritize work and multi-task in a fast paced environment. Highly motivated, able to thrive, comfortable with frequently changing priorities and think clearly under pressure and tight deadlines. Ability to work with all levels of employees and have a strong presence enabling effective influencing, interaction, and communication with senior management. Proven ability to work independently with minimal guidance. Excellent written and oral communication skills; and demonstrated ability to interact with technical, non-technical, and business members of the organization Preferred Qualifications, Capabilities, And Skills Additional Technical skills are a plus: Superior skills in SQL, Python, or other scripting language & Qlik Sense Subject matter knowledge of finance and business management functions and/or banking technologies/infrastructure a plus ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description J.P. Morgan Worldwide Securities Services (WSS) is a leading securities servicing provider, aiding institutional investors, alternative asset managers, and others in optimizing efficiency, mitigating risk, and enhancing revenue. As a division of JPMorgan Chase Bank, WSS utilizes the firm's global scale, advanced technology, and deep industry knowledge to service investments globally. Our Compliance Reporting Services, a market leader in post-trade compliance reporting, enables clients to efficiently manage investment rule violations, reducing risk and demonstrating best practices. Serving over 200 clients and managing approximately $2 trillion in assets, our diverse clientele includes corporate and public pensions, investment managers, and central banks. Job Summary As a Global Operations Specialist within J.P. Morgan's Worldwide Securities Services, you will have the opportunity to optimize efficiency, mitigate risk, and enhance revenue for our clients. You will be responsible for ensuring the setup of rules aligns with Client Investment Agreements, interpreting regulatory changes, and providing innovative solutions to client requirements. We value your strong analytical, organizational, and problem-solving skills, and look forward to your contributions to our team Job Responsibilities Focus on client needs and requirements. Ensure rules align with Client Investment Agreements. Interpret regulatory changes and update rules accordingly. Act as a change agent and provide technical expertise for compliance projects. Provide end-to-end analysis of rule functionality and identify breaches. Offer innovative solutions and optimize the rule library. Understand client nuances and deliver optimal solutions. Maintain and tailor fund rules to meet client needs. Scope and maintain client requirements within the system. Investigate and resolve investment guideline breaches. Stay updated on industry practices, product development, and regulations. Required Qualifications, Capabilities And Skills Develop logical rules for automatic application to financial instruments Maintain and test these rules to ensure accuracy and efficiency Possess a degree in Finance, Mathematics, Economics, Computer Sciences, or Business Demonstrate strong knowledge of financial instruments Exhibit coding or report writing experience with logic-based database systems Show excellent understanding of financial markets and instruments Have knowledge of compliance reporting products Communicate effectively with excellent written and verbal skills About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Join the dynamic Finance & Business Management (F&BM) team leading the Securities Services Finance teams in India. We are seeking an experienced and strategic leader who can effectively run strategic priorities of the business and effectively collaborate with multiple stakeholders. Job Summary As an Executive Director within Securities Services Finance & Business Management team, you will be a collaborative Team Lead, responsible for managing, developing, and recruiting for the team, ensuring they function as an integral part of our global teams with equal responsibility and ownership of their work coverage. As a lead you will be expected to bring analytical insights to the business, build scalable function, and help business in the delivery of their priorities. You will also be responsible for your own book of work and face off directly with key stakeholders across the business. This role offers the opportunity to partner with CFOs, Business Managers, Product Control, Operations and Technology and wider Leadership, promoting financial efficiency, transparency, and aligning with strategic objectives. The successful candidate must have strong skills and proven experience in: Managing, developing, and growing high performance teams; Developing and executing on a strategic vision for a business; Executing on own book of work Having a transformational mindset leading to efficiencies; Global stakeholder collaboration and communication; Job Responsibilities Day to day management of a team of around 35 people fostering a culture of teamwork, collaboration, accountability, and high performance. Own End to End responsibility for Projects specific to the Securities Services business as well as wide scale projects at a Commercial & Investment Bank technical guidance and oversight on complex matters. Manage and monitor team performance through training, coaching and motivation, drive talent management, continuous improvement and development within the team. Participate in developing the team’s strategic plan and ensure goals and objectives are being measured and achieved on an individual and team level. Ensure seamless integration and communication between the India and Global teams across various geographies and business units of JP Morgan. Ensure consistency and process efficiencies across the team, and identify opportunities for process improvements; analyze existing capabilities and identify priority gaps. Identify opportunities for continued process improvement and greater efficiency gains, ensuring consistency across the organization. Foster a collaborative and inclusive team environment of open communication and fair performance assessment. Required Qualifications, Capabilities, And Skills Post Graduation from a recognized institute (Post graduate - MBA Finance, Chartered Accountant or equivalent professional degree) with 15+ years of experience in Finance roles, with a proven track record of managing large teams, notably in the Financial Services industry. Exceptional leadership skills, with the ability to lead, inspire, motivate, and develop team members. Strong strategic thinking and analytical capabilities, with a proactive approach to problem-solving and ability to adapt to change. Strong business sense, excellent global stakeholder collaboration, management and communication skills, with the ability to build strong relationships across geographies and functions. Proven ability to drive process improvements and implement change in a complex environment. Experience in coaching or mentoring employees. Demonstrated team building skills and ability to work in a team environment along with experience in managing conflict and adapting to change. Operate with a high level of integrity and risk awareness. Ability to troubleshoot and resolve issues with an objective view on the appropriate approach. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Analyst within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance. Job Responsibilities Monitor and ensure timely reporting and escalation of transactions in accordance with established policies and procedures. Serve as either maker, checker, or authorizer of the transactions received, ensuring that transactions are completed accurately and that high-value, urgent transactions are prioritized. Implement and maintain robust controls and procedures to mitigate operational risks and prevent errors, following the escalations matrix for identified issues. Mail correspondence timely with internal and external clients. Collaborate with cross-functional teams, including Tech, Relationship Manager, and Treasury for efficiency and effectiveness in day-to-day operations. Assist in issue resolution and provide incident report in case of errors. Identify training and development needs for team members to enhance their skills and capabilities. Be a back-up for other processes within the department. Run assigned process improvement projects. Prepare and present reports to senior management on key performance metrics, operational issues, and strategic initiatives to support decision-making and drive process improvements. Possess knowledge of FATF as a key advantage. Required Qualifications, Skills And Capabilities Bachelor's degree in finance, accounting, business, or related field. Minimum of 5 years of experience in cash operations, payments processing, or financial services. Strong knowledge of payment processes, payment systems, and regulatory requirements in the APAC region. Must have understanding of and experience in Payments, Swift, Correspondent banking etc. Must have experience in MTS application. Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders at all levels. Proven leadership abilities, including team management, coaching, and performance evaluation. Demonstrated ability to drive process improvements, optimize operational efficiency, and ensure adherence to compliance standards. Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills Ability to multi-task and monitor critical transactions cut off, regulatory and control processes effectively Ready to work in rotational shift / flexible on work schedule Preferred Qualifications, Skills And Capabilities Tableau, Alteryx knowledge is an added advantage About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description The Legal Entity Control team is responsible for financial oversight of their legal entity, and is tasked with ensuring that a strong control environment exists as it relates to all businesses, products, and operational areas that impact the Legal Entity financials and regulatory reporting of the firm. Job Summary As an Analyst in the legal entity control team, you will be required to interact with multiple lines of business and internal stakeholders while learning legal entity controllership end-to-end. The Analyst will liaise with the line of business finance teams, operations, and the Legal Entity Controller community to drive the Legal Entity agenda. Job Responsibilities Legal entity accounting & control, including month-end close process, parent/child accounting, and equity pick-up Monitor the monthly consolidation of income statement and balance sheet Month-End analytical review of the legal entity to ensure completeness and accuracy of the financial statements and preparation of various reports, including contributions to the Monthly Controller’s Book, as well as Legal Entity and Line of Business financial commentary Develop and maintain financial reports and schedules and perform various control procedures to ensure the integrity of reported financial results Investigate, analyze, and resolve issues, and support ad-hoc requests for financial information received from across the firm Resolution & Recovery – review and confirm periodic financial and non-financial appendices General ledger balance reconciliation – Complete reconciliation of numerous general ledger accounts Required Qualifications, Capabilities And Skills Chartered Accountant with 1-2 years of experience Proficient Excel and Power Point skills Proficient organizational and problem-solving skills Proficient verbal and written communication skills Comfortable liaising with business partners while building and maintaining relationships Ability to critically challenge with the goal of identifying control issues Show initiative; be able to work independently yet keep all parties apprised of key issues Ability to work on multiple priorities at the same time Ability to learn quickly and be comfortable to navigate various reporting systems/tools About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Introductory Marketing Language: Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Associate II within JPMorgan Chase, you will be directly responsible for the day to day operations supporting APAC Operations. Key responsibilities for this role include electronic and manual payments processing, ecommerce payments, Import invoice processing, FX payments, query and escalation management. You will be responsible for understanding the key metrics and risk components and manage the team to meet the financial goals and objectives put forth by the LOB, while partnering globally with the regions where the business operations are located. Through strong partnership with Business, Operations and Technology counterparts, you'll work on various KPI and KRI deliverables. Job Responsibilities Manage overall management and oversight of APAC processes (Cross border remittance, FX payments, Invoice payments, etc.) handled by GCC. Managing overall KPIs and KRIs of the processes. Be responsible for team performance, training, and feedback. Exhibit full knowledge and thorough understanding of payments lifecycle & payments processing. Keep abreast of new technologies and applications, and their implications for assigned area. Recognize and drive regional improvement opportunities arising from local/global situations. Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally. Build exceptional relationships with business partners and stakeholders. Ensure implementation of best practices across the assigned branches. Execute regional projects across the branches in Asia. Ensure all projects are delivered with high quality, on scope, on time, and on budget. Ensure sufficient internal controls and procedures to minimize risk, driving the risks and controls agenda. Required Qualifications, Skills And Capabilities Masters Degree (e.g. CA, ICWA, and MBA) with 10 years of post qualification experience or Graduate with Minimum Has at least 10 years Cash Operations/Product experience with a Bank/GCC. Working knowledge of various aspects of International Payment Processing Operations. Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must. Strong Interpersonal skills to be able to communicate internally & externally and at all levels. Excellent written & oral communication skills in English. Proven leadership and people management skills. Proven ability to build strong business relationships within the site and across the business. A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. Ability to use creative problem solving techniques to solve business issues. Preferred Qualifications, Skills And Capabilities Candidates with exposure to APAC market would be preferred. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction. As a Content Design Senior Associate within Design and Customer Experience team, you will play an important role in shaping customer experiences through content, and building customer confidence across our products and services. Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework. While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality. Job Responsibilities Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences Required Qualifications, Capabilities, And Skills 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms Experience in creating content architectures, storytelling, and clear and concise writing Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement Proficient technical literacy in content platforms and understanding their impact on user experience Adaptive learner in new financial services products and offerings Preferred Qualifications, Capabilities, And Skills Examples of previous work required ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy. Show more Show less

Job Description Loan Servicing Specialist – Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist – Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Skills And Capabilities Hold a Bachelor’s degree in Finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the Financial Services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries and business types. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments. Preferred Qualifications, Skills And Capabilities Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President within the Design and Customer Experience team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience. Job Responsibilities Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience Preferred Qualifications, Capabilities, And Skills Design leadership or managerial experience Portfolio examples required ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers. Show more Show less

Job Description Become a vital part of our Cash Pre-matching/Client Services team, where your expertise will ensure seamless trade settlements across global markets. Engage with diverse financial products, including cash equity and convertible bonds, while driving accuracy and compliance. Elevate your career by collaborating with global counterparts and contributing to process improvements. Job Summary As a Trade Analyst within the Cash Pre-matching/Client Services team, you will be responsible for managing trade booking, allocation, and confirmation for EMEA client executions. Your role will involve ensuring accuracy and compliance in trade settlements across various markets. You will also collaborate with both internal and external counterparts to maintain stringent controls and promote process improvement. Job Responsibilities Execute trade booking, allocation, and confirmation for EMEA clients. Perform reconciliations between middle and back office systems. Update SSI across various systems. Ensure transactions are correctly matched for settlement. Maintain client accounts for SSI reference data. Ensure compliance with local jurisdiction rules. Participate in projects for system implementation and improvement. Conduct root cause analyses on issues or control gaps. Escalate urgent issues for swift resolution. Produce daily reports with commentary and action plan. Provide business control metrics to management daily. Required Qualifications, Capabilities, And Skills Demonstrate a strong control mindset and business ethics. Possess in-depth experience with equity products and global markets. Communicate excellently with diverse stakeholders. Adapt to complex systems architecture easily. Drive global initiatives and affect change in large organizations. Deliver results through a "hands-on" approach. Thrive in high-pressure environments with time-critical deliveries. Preferred Qualifications, Capabilities, And Skills Adequate knowledge of Cash Equities business, trade flows, and market nuances. Communicate effectively in both written and verbal forms. Respond effectively to changing environments. Innovate and suggest system improvement capabilities. Multi-task efficiently, ensuring accurate trade bookings. Maintain a positive "Can Do" attitude. Contribute to a collaborative and responsible environment. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Loan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist – Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Capabilities And Skills Hold a bachelor's degree in finance or a related field, or possess equivalent work experience. Minimum 2 years of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred Qualifications, Capabilities And Skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Are you passionate about data science with a comprehensive understanding of analytical principles, tools, technologies, and the capability to convey insights to both executive and non-technical audiences? If so, this could be the ideal opportunity for you. As an Analytics Solutions Analyst on the Instrumentation & Metrics (I&M) team, you are in integral part of the team that will be responsible for leveraging your expertise in data science to develop and maintain production grade models using various analytical techniques. You will provide ad-hoc analytics support to the Payments organization, transforming complex data into actionable insights. Additionally, you will guide the team on best practices and techniques in data science, ensuring the effective use of data to drive business decisions. Job Responsibilities Develop complex analytical models that provide a comprehensive view of the business by integrating data from multiple sources. Utilize advanced SQL, Alteryx, Tableau, and Python programming skills, along with expertise in multivariate statistics, quantitative modeling, and advanced analytical methods (e.g., supervised/unsupervised machine learning, time-series predictions, NLP, etc.). Conduct data discovery and analytics to extract insights that enhance existing financial products and support decision-making processes. Collaborate with product managers, data architects, software engineers, and business analysts to build a company-centric analytics product in a production environment. Demonstrate excellent understanding of business strategy and data science opportunities. Communicate complex data challenges and solutions to diverse audiences across various levels of the banking organization, including those unfamiliar with advanced machine learning techniques. Required Qualifications, Capabilities And Skills Bachelor’s or Master’s degree in statistics, mathematics, data science, or a related technical or quantitative field, with 3+ years of applied experience. Strong understanding of agile methodologies, statistics, and AI/ML engineering, with a proven track record of developing and deploying business-critical machine learning models in production. Proficiency in programming languages such as Python, and experience with machine learning frameworks, libraries, and APIs, including TensorFlow, PyTorch, Scikit-learn, etc. Ability to identify and address AI/ML challenges, implement optimizations, and fine-tune models for optimal performance. Basic knowledge of data system components to determine necessary controls. Excellent written and verbal communication skills to effectively convey technical concepts and results to both technical and business audiences. Preferred Qualifications, Capabilities And Skills Familiarity with the financial services industry. Background in NLP and advanced analytics. Knowledge of financial products and services, including trading, investment, and risk management. Experience working with databricks/snowflake. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences. As a Product Associate in Digital Channels Team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences. Job Responsibilities Supports the development of our product strategy and roadmap Collects and analyzes metrics on product performance to inform decision-making Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value Required Qualifications, Capabilities, And Skills 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area Developing knowledge level of the product development life cycle Exposure to product life cycle activities including discovery and requirements definition Emerging knowledge of data analytics and data literacy About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy. Show more Show less

Job Description Shape the future of user experience with strategic design initiatives that blend business needs and user insights. As an Experience Design Vice President within the Design and Customer Experience team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience. Job Responsibilities Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain. Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels Required Qualifications, Capabilities, And Skills 5+ years of experience or equivalent expertise in user experience design or similar roles Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience Preferred Qualifications, Capabilities, And Skills Design leadership or managerial experience Portfolio examples required About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers. Show more Show less