Job Description You are a strategic thinker passionate about driving solutions . You have found the right team As an Analyst within our Client Tax team, you will be responsible for ensuring the accuracy and timely completion of the Tax Reclaim filing process on behalf of clients. You will collaborate with UK partners to assemble necessary documentation and update core processing applications with transaction statuses. Your role will involve responding to inquiries from client-facing staff and sub-custodian queries, while maintaining 100% accuracy in processing daily deliverables. You will suggest improvements to enhance the process, work to strict deadlines, and assist with the development of new processes or controls. It will be your responsibility to raise and escalate issues, highlight risks and dependencies, and comply with set guidelines, procedures, rules, and regulations. Lastly, you will demonstrate strong client focus and relationship-building skills, acting as an escalation point for team and some cross-department issues. Job Responsibilities Ensure accuracy and timely completion of the Tax Reclaim filing process on behalf of clients, within the stipulated window. Collaborate with partners in the UK to assemble supporting documentation requirements. Update the core processing applications with transaction statuses. Respond to inquiries from client-facing staff and sub-custodian queries. Maintain 100% accuracy in processing daily deliverables. Suggest continual improvements to enhance the process and reduce manual intervention. Work to strict and tight deadlines. Assist with the development of new processes or controls and ensure they are clearly documented and communicated. Raise and escalate issues, driving them through to resolution. Highlight risks and dependencies, presenting mitigation options. Comply with set guidelines, procedures, rules, and regulations; work as a team to achieve SLAs for the process and individual targets. Required Qualifications, Capabilities And Skills Bachelor’s or Master’s degree with accounting and taxation background with at least 3 years of experience. Demonstrate strong client focus Relationship-building skills across lines of business Acting as an escalation point for team and some cross-department issues. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Join our Private Banking Operations team as a creative and dynamic professional, where you'll support daily OTC Derivatives activities from order execution to settlement. Collaborate with business stakeholders and partners to ensure efficient operations and compliance with regulatory requirements. If you're motivated and experienced in driving process improvements, this role is your perfect fit. Job Summary As an Operations Specialist within the Private Banking Operations team, you will be responsible for managing daily OTC Derivatives operational activities, ensuring precise trade lifecycle management and transaction reporting. Collaborating closely with business stakeholders, Risk and Control partners, and Compliance, you will strive to maintain efficient operations. Your role will also involve spearheading process improvements and ensuring strict adherence to established controls and governance frameworks. Job Responsibilities Provide first-class client experiences through transactional management. Ensure accurate and timely trade capture within regulatory timelines. Develop understanding of local regulations for OTC Derivatives. Address ad hoc queries and resolve issues promptly. Drive process improvement and automation initiatives. Document and update standard operating procedures. Make sound decisions on escalations and issues. Collaborate with team for efficiency opportunities. Develop relationships with Business, Risk, and Compliance partners. Execute transformation and growth agenda for Private Bank. Escalate issues where appropriate. Required Qualifications, Capabilities, And Skills Hold a Bachelor’s Degree in Banking and Finance or relevant disciplines. Be highly disciplined and a self-starter. Demonstrate adaptability and willingness to learn. Work under pressure with minimal supervision. Proactively solve problems and take ownership. Communicate effectively with stakeholders. Manage multiple priorities in a fast-paced environment. Preferred Qualifications, Capabilities, And Skills Experience in Operations within the private banking sector. Knowledge of Tableau and Alteryx CORE certification. Demonstrate expertise in process improvement. Exhibit strong leadership and organizational skills. Adapt to changing environments and challenges. Communicate effectively with diverse teams. Foster a culture of continuous improvement. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions in Data Analytics. You have found the right team. As a Data Analyst within the Strategy, Innovation & Digitization Data team, you will be tasked with delivering data insights, creating visualizations, and developing metrics dashboards for the Payments Operations department. Your role will involve analyzing business requirements, designing, constructing, testing, and generating data insights and visualizations, as well as producing operational reports to aid in managerial decision-making. Furthermore, you will conduct ad-hoc analysis to cater to the needs of all internal business partners, utilizing a range of data sources. Job Responsibilities Perform data mining, analytics, and problem solving. Analyze business requirements, design, build, and test to ensure the delivery of high-quality data insights and visualizations. Work closely with Product Owners and Operations to develop requirements and implement new capabilities. Understand the data sources to use and ensure team standards are adhered to. Proactively engage to mitigate risk through continuous process improvement, root cause analysis, and collaboration with Operations teams. Work as part of an agile team. Engage in continuous learning as new tools/technology become available to the team. Required Qualifications, Capabilities And Skills Hold a Bachelor's or Master’s degree in a quantitative field or an equivalent combination of education and/or business experience. Accumulate 7+ years of experience in business system analysis or business application design and development roles. Gain 5+ years of experience with SQL, Python, Alteryx, or another programming language in a work-related capacity. Possess advanced knowledge of Microsoft Office products. Have working knowledge with Business Intelligence tools (Tableau, Business Objects). Experience Agile methodologies or the Software Development Life Cycle (SDLC). Exhibit polished written and verbal communication skills; confidence in communicating internally at all levels; ability to clearly define and articulate business requirements, bridge the gap between business and technology, summarize findings into concise high-level points geared towards the audience, and visually depict key data and findings. Show excellent analytical/problem-solving skills with the ability to provide sound recommendations to management. Preferred Qualifications, Capabilities And Skills Understand operations within the banking industry, preferably with knowledge of payment processing. Acquire extensive knowledge of database design and relational database principles, with prior experience in large-scale data warehouses being a plus. Proficiency with querying enterprise databases using SQL to obtain relevant data for analysis Experience with writing code using Excel/Alteryx and SQL and perform statistical description Experience with Tableau Proven strong analytical and communication skills Aptitude and curiosity for developing automated solutions to solve business problem About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III - Java Developer + Testing - Junit, Cucumber at JPMorgan Chase within the Commercial & Investment Bank's - Post Trade Technology, you'll serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Create secure and high-quality production code Produce architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gather, analyze, synthesize and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Identify hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Manage and support enterprise messaging systems Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in Core Java / Spring / Microservices Experience with Testing - Junit, Cucumber Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Experience in building high volume systems with real-time performance and read & write capabilities Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies such as React Experience with cloud technologies such as Kubernetes & AWS Experience with GIT/Stash, Maven, Jenkins, JIRA, JSON, Protocol Buffers Experience with enterprise messaging systems such as AMPS, Kafka, including message queues and pub/sub Experience with real-time, event-driven systems and service-oriented architectures Show more Show less

Job Description Step into a pivotal role where precision meets collaboration. As a Trading Services Associate, you'll be at the heart of our trading operations, ensuring seamless transaction management. Join us to drive efficiency and innovation in a fast-paced setting. Job Summary As a Trading Services Associate within the Trading Operations Team, you will ensure accurate transaction capture and reconciliation. You will collaborate with various teams to support trading activities and maintain operational integrity. Your role is crucial in driving process improvements and strategic initiatives Job Responsibilities Accurately capture all transactions in Risk Management Systems Complete intraday/end-of-day reconciliation checks Collaborate with Operations and infrastructure groups Ensure diligent performance of all controls Communicate clearly with support teams for query resolution Participate in strategic initiatives and process improvements Build understanding of trading structures Support general book management processes Facilitate issue resolution across teams Maintain operational integrity and compliance Drive efficiency in trading activities Required Qualifications, Capabilities, And Skills Understand derivatives and hedging products Knowledge of front-to-back Operations processes Recognize impact on infrastructure groups Communicate clearly and collaboratively Pay attention to detail and ownership Work effectively in a team environment Possess analytical and numerical skills Preferred Qualifications, Capabilities, And Skills Solve problems with control and project management skills Excel in technical skills, especially in Excel Adapt to a pressurized and changing environment Challenge and explain processes as needed Drive process improvements and innovation Collaborate across teams for operational success Enhance trading operations with strategic insights ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Show more Show less

Job Description Introductory Marketing Language Join our Corporate & Investment Bank team at JPMorgan Chase & Co., a global leader in investment banking, wholesale payments, markets and securities services. We're trusted by significant corporations, governments, and institutions in over 100 countries, providing innovative, secure service solutions with the latest technology. Our Third Party Derivatives (GDO) support four main OTC derivatives services. We value diversity, inclusivity, and accommodate all religious practices, beliefs, and disability needs Job Summary As a Fund Servicing in the Configurations team, you will be responsible for managing all data relevant to enable GDS clients to operate smoothly across APAC/EMEA/WHEM regions. You will be involved in the static data set up for new client/ fund on-boarding / new products, manage various new and ongoing Projects in the third party OTC space, and provide regular reporting and status updates on all projects to senior stakeholders Job Responsibilities Set up and maintenance of all derivatives data within our strategic systems such as, FSDV, FARA, IM, Wins, AMS, iRecs, Xceptor, Alteryx, GPS & CBSU. Maintenance of reference data in timely manner with accuracy/ Support system enhancement & quarterly technology releases Involve in the static data set up for new client/ fund on-boarding / new products. Manage various new and ongoing Projects in the third party OTC space Manage end to end set up for incremental fund launches Provide regular reporting and status updates on all projects to senior stakeholders Facilitate the delivery of a strategic, robust, scalable technology platform meeting the needs of business Required Qualifications, Capabilities And Skills Experience or working knowledge of OTC Derivatives. Good background knowledge of all security types (Bonds, Equities, Commodities, and Indices etc) and their accounting treatment and Derivative experience . Working knowledge of Digital tools like Xceptor, Alteryx & Tableau & Quick learner and capable of grasping nuances of products and implications of their processing requirements.. Strong business acumen and proven track record for providing innovative solutions resulting in increased business performance Good communication skills and the ability to communicate appropriately at all levels of the organization Experience working within cross-functional project team to understand business requirements and deliver process artifacts Ability to assimilate and correlate disconnected business documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues Leadership Contribute to the strategic development of various products within Fund Services. Identify key areas of opportunity, creating robust business cases and ensuring appropriate levels of analysis are undertaken. Implement the project structure and governance required to deliver on the agreed strategy. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Asset & Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience. Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in Java Technologies Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies ABOUT US Show more Show less

Job Description Join us for an exciting opportunity to lead user acceptance testing for Chase Travel, enhancing customer experiences and driving innovation. As a Senior Product Portfolio Operations Associate within the Chase Travel organization of Connected Commerce, you will partner with Product, Engineering, and other stakeholders to deliver a best-in-class Travel product for Chase customers. You will be responsible for quality assurance, including end-to-end UAT testing plans, post-production validation, and release. Job Responsibilities Collaborate and build strong relationships across the organization. Drive multiple work streams simultaneously. Possess strong organization and time management capabilities. Design and develop business use cases to support the end-to-end testing of Chase Travel.com and mobile. Understand and execute Agile Software Development processes, including writing and executing test scripts and data conditioning. Demonstrate strong attention to detail, skilled in raising and communicating issues to key stakeholders and seeing them through to closure. Required Qualifications, Capabilities, And Skills Minimum 5 years of total experience with at least 3 years in Quality Assurance. Bachelor’s Degree required. Experience with web and mobile (both Android and iOS) testing. Ability to manage multiple streams of work and deliver in a timely manner. Experience with tools such as Jira and Confluence. Ability to lead complex projects, collaborate with teams to complete E2E testing, and provide status, impediments, risks, and resolutions to stakeholders. Connect the dots, understand interdependencies, effectively identify roadblocks, and work to remove them. Preferred Qualifications, Capabilities, And Skills Experience with tools such as Quality Center and Qtest. Experience with functional testing automation tools and technologies (Selenium, Java, Cucumber). Experience with API test automation (Rest Assured, SoapUI, Postman). Banking domain experience. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies. Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Data Operations Analyst within our Incident & Client Advisory (ICA) team, you will play a crucial role in implementing controls and diligently overseeing them to safeguard our firm. You will be part of the Assets & Wealth Management Operations Team, supporting all aspects of client onboarding, including the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. You will have the opportunity to ensure all prospects are onboarded in accordance with our strategy and assess financial crime risks and reputational risks of prospects and existing clients. Your role will involve making independent recommendations regarding AML risk and escalations as the first line of defense. Job Responsibilities Provide guidance to Bankers on reputational and financial crime risk concerns and collaborate with them for submissions to the Reputational Risk Committee and AML Forum/Committee. Partner with Bankers to prepare submissions to the Client Review Forum, addressing risk tolerance and client fit. Work with Global Financial Crime Compliance and Risk functions on client issues posing financial crime and reputational risk. Review overnight screening alerts and determine appropriate dispositions. Coordinate with ICA global counterparts on issues, findings, and practices. Ensure high-quality process outputs, adhering to procedures and internal quality standards, and escalate issues as needed. Drive effective issue resolution within policy boundaries, ensuring cases meet service level agreements. Handle sensitive client data confidentially. Adhere to documented process/quality controls with high accuracy. Conduct training and awareness sessions for new hires and staff refreshers. Coordinate with compliance and control functions for regulatory audits/requests/initiatives. Required Qualifications, Capabilities, And Skills Bachelor’s degree or equivalent. At least 5 years of working experience, with at least 3 years in KYC/AML. Broad knowledge of rules and regulations for various EMEA jurisdictions Strong organizational skills, including prioritization. Strong risk and controls awareness. Ability to identify and focus on issues holistically while being detail-oriented and independent in analysis. Adaptable to a fast-paced environment with multitasking capabilities and escalation handling. Proactive and takes initiative to assist the team. Preferred Qualifications, Capabilities, And Skills Strong knowledge of wealth management business/private banking. Experience in handling AML escalations. Excellent team player, open-minded, and willing to share information, knowledge, and expertise. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Show more Show less

Job Description J.P. Morgan Compliance, Conduct, and Operational Risk (CCOR) Data Science function is at the forefront of developing innovative AI and ML solutions to enhance risk management and compliance processes. Our team leverages advanced analytics, AI, Machine learning technologies, including Large Language Models (LLMs), to transform how we manage compliance, conduct, and operational risks across the organization. Join our CCOR Data Science, Applied AI & ML team, where you will play a crucial role in developing AI/ML solutions to enhance compliance and risk management. Your primary responsibilities will include leveraging advance AI / ML techniques, LLMs and Agentic AI to develop and deploy models for various tasks such as anomaly detection, risk assessment, and compliance monitoring. You will work with diverse datasets to improve our risk management processes and ensure regulatory compliance. As part of a leading analytics community, you will have opportunities for skill development and career growth in AI, machine learning, and data science. Job Responsibilities Design, deploy, and manage AI/ML models, leverages advance AI/ML techniques, LLMs and Agentic AI for developing compliance and risk management related solution. Conduct research on AI techniques to enhance model performance in the compliance and risk domains. Collaborate with cross-functional teams to identify requirements, develop solutions, and deploy models in the production system. Communicate technical concepts effectively to both technical and non-technical stakeholders. Develop and maintain tools and frameworks for model training, evaluation, and optimization. Analyze and interpret data to evaluate model performance and identify areas for improvement. Required Qualifications, Capabilities, And Skills Master’s degree in quantitative discipline or an MBA with an undergraduate degree in areas such as Computer Science, Statistics, Economics, Mathematics etc. from top tier Universities. Minimum of 3 years of relevant experience in developing AI/ML solutions, with recent exposure to LLMs and Agentic AI. Programming skills in Python, with experience in frameworks like PyTorch or TensorFlow. Thorough knowledge of machine learning concepts, including transformers and language modeling. Experience in data pre-processing, feature engineering, and data analysis. Excellent problem-solving skills and the ability to communicate ideas and results clearly. Familiarity with data structures and algorithms for effective problem-solving in machine learning workflows. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the within Infrastructure Platforms team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in coding applications using ReactJS / NodeJS/ Python / Django / Databases. Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Gains experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Familiarity with modern front-end technologies Exposure to cloud technologies Experience with ReactJS / NodeJS/ Python / Django / Databases Exposure to cloud technologies ABOUT US Show more Show less

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Consumer and community Banking, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job Responsibilities Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect Required Qualifications, Capabilities, And Skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Hands-on practical experience in Frameworks, system design, application development, testing, and operational stability Advanced in one or more programming language(s) (e.g., JAVA, and frameworks of Spring, Micro Services, APIs, etc.) Experience with Apache Spark or similar large-scale data processing engines Experience with Distributed Datastores (e.g. Cassandra) Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred Qualifications, Capabilities, And Skills Experience designing, developing, and deploying software components on AWS using common compute and storage services such as EC2, EKS, Lambda, S3 Experience with Big Data / Distributed / cloud technology (AWS Big data services like lambda, glue, EMRand Spark Architecture, Performance tuning ,Spark SQL, Streaming, KAFKA, Entitlements etc., ) Certified AWS Cloud Practitioner, Developer or Solutions Architect strongly preferred Experience using Terraform to deploy infrastructure-as-code to public cloud Experience with Linux scripting such as Bash, KSH, or Python ABOUT US Show more Show less

Job Description Loan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist – Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Capabilities And Skills Hold a bachelor's degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred Qualifications, Capabilities And Skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Financial Planning & Analysis Associate within our dynamic team, you will play a pivotal role in partnering across the firm to deliver insightful financial and strategic analysis. Your responsibilities will encompass oversight and coordination of budgeting and forecasting processes, ensuring robust financial control, and conducting in-depth analysis of financial and business metrics. You will also be tasked with the delivery of regular management reports and the development of innovative reporting capabilities, such as dashboards. Your role will involve advising line of business CFOs on strategies to enhance profitability and operational efficiency. You will be expected to analyze, prepare, and reconcile accounting and technical data, and generate comprehensive reports, while continuously seeking ways to streamline processes and reduce cycle times through automation and process improvement. Furthermore, you will contribute to the development of recommendations that impact business procedures and operations, and maintain our financial and reporting systems. You may also be called upon to assist the department and other team members with special projects or components of larger projects as required. Job Responsibilities Managing annual and continual financial planning activities for product areas, providing business rationale and decisions for all month-end financial performance and forecasting. Conducting reviews and analysis on product financial performance, consumption/demand planning, budgeting, billing, trends, and exception reports. Reporting on efficiency, analytics, and strategy, including but not limited to location strategy, span of control, reporting, and analytics. Creating financial business cases to support business initiatives. Monitoring and reporting on key metrics, driving data quality initiatives across the product area, and helping define future needs of the product area. Developing and tracking performance metrics, creating presentations, and providing financial analysis on various topics to senior management. Performing variance analysis to understand the key drivers of the results and presenting commentary to senior managers, explaining changes from prior forecasts/budgets. Designing new reports and dashboards to efficiently deliver financial results to senior management. Enhancing controls and streamlining processes, introducing automation where possible. Required Qualifications, Capabilities, And Skills Bachelor’s degree in Accounting, Finance or a subject of a technical nature Advanced skills in Excel and PowerPoint Proficiency with data mining/gathering and manipulation of data sets Inquisitive, enthusiastic and diligent, and capable of challenging peers Strong verbal and written communication skills, with the ability to articulate complex issues clearly Ability to create ad hoc reporting for senior management Proven track record for executing on special projects / assignments, often with little lead time or information Highly motivated and able to thrive and think clearly under pressure and tight deadlines Team player with the ability to be respected as a trusted partner for the Business, Finance, and FP&A Teams Highly motivated self-starter with excellent time management/prioritization skills Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely Preferred Qualifications, Capabilities, And Skills Minimum 3 years of work experience, preferably in Financial Services, and/or accounting/controller background ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet. Show more Show less

Job Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. Job Summary As a Client Data Analyst within our KYC/AML team, you will be responsible for understanding and implementing KYC standards, guidelines, policies, and procedures. You will handle and maintain confidential client documentation, collect and verify confidential client data, and review client data/processes to meet firm-wide quality standards. This role provides an opportunity to engage with the Middle office and be part of KYC/AML interactions, offering a challenging and rewarding environment for growth and development. Job Responsibilities Understand and implement of KYC standards, guidelines, policies, and procedures. Handle and maintain confidential client documentation. Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD) Review of client data/processes to meet firm wide quality standards Interpret alerts and communicating to management when applicable Engage with Middle office and be part of KYC/AML interactions to complete the case as per the timeline. Required Qualifications, Capabilities And Skills Bachelor’s Degree or Graduate Degree. Knowledge of KYC is essential with at least 5 years’ experience (Audit, Control, Risk, AML, and Research may also be areas of experience) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with great customer engagement skills Experience in adhering to controls and compliance standards Self-starter with high levels of commitment & motivation to work with data, fix issues and achieve success in a team environment About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Loan Servicing Specialist – Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist – Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required Qualifications, Capabilities And Skills Hold a bachelor's degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred Qualifications, Capabilities And Skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Introductory Marketing Language: Join JP Morgan's Fund Accounting Team, where precision meets leadership in managing mutual fund valuations. Be part of a team responsible for regulatory compliance and client reporting, ensuring high-quality operations. Elevate your career by driving innovation and shaping the future of fund accounting. Job Summary As a Fund Accounting Associate within the JP Morgan Fund Accounting Team, you will coordinate and monitor fund accounting, reporting, and regulatory activities. You will ensure timely and accurate creation, review, and delivery of work for night shift operations. Collaborate with partners and senior management to meet deliverables as per service level agreements and regulatory deadlines. Job Responsibilities Oversee Fund Accounting operations and manage daily activities. Ensure completion and sign-off of daily controls and processing. Communicate strategic and regulatory changes within the organization. Review and update Standard Operating Procedures regularly. Contribute to strategic development of Fund Accounting products. Validate processing activities and manage exceptions. Analyze client accounting records and escalate potential issues. Collaborate with partner sites for external deliveries. Address accounting-related queries from stakeholders. Seek opportunities to improve processes. Ensure adherence to risk and control checks. Required Qualifications, Capabilities, And Skills Have at least 6 years of experience in fund accounting. Demonstrate strong attention to detail in document review. Exhibit excellent analytical skills for evaluating Fund Accounting numbers. Possess thorough knowledge of US regulations, mutual funds, and NAV. Work effectively under pressure and meet tight deadlines. Implement change and seek efficiencies in daily responsibilities. Manage initiatives alongside daily tasks. Preferred Qualifications, Capabilities, And Skills Communicate effectively with stakeholders across locations. Adapt quickly to new policies and ongoing risk management efforts. Build strong relationships with stakeholders. Lead by example in strategic development initiatives. Engage in continuous learning and professional development. Mentor junior team members for skill enhancement. Exhibit leadership qualities in managing operational tasks. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Become a part of our innovative User Experience function to lead one of our design team's in India. You'll be part of the Design and Customer Experience team, committed to creating top-notch experiences for Commerce Enablement function. As an Experience Design Executive Director in Connected Commerce: Commerce Enablement, you will spearhead a team of talented professionals to conceptualize, structure, and detail our offerings within the broader user journey landscape. Leveraging your expertise in experience design principles, devise and enact innovative policies and processes that elevate the user experience and resonate with our organizational strategy. Your role involves setting quality benchmarks, managing asset delivery, and shaping the direction of product initiatives by your team. A staunch advocate for inclusive design and accessibility, exemplify and encourage collaboration and lead your team in creating unparalleled experiences for our diverse user base. Your expertise in interaction design positions you as an advisor to senior management on complex experience design matters, promoting a culture of collaboration and inclusivity across multidisciplinary teams. Job Responsibilities Develop and implement user experience strategies in line with business objectives and apply your expertise in interaction design and information architecture Lead, mentor, and inspire a team of experience designers, fostering collaboration, and promoting professional development through coaching and performance management Drive innovation by staying abreast of industry trends, accessibility standards, and emerging technologies to maintain our competitive edge and user-centric approach Design methods to incorporate insights gained from key performance metrics, utilizing data fluency to inform decision-making and optimize user experiences for diverse customer segments. Build strong relationships with key stakeholders and influence decisions and champion user-centered design principles organization-wide Required Qualifications, Capabilities, And Skills 7+ years of experience or equivalent expertise in user experience design, focusing on interaction design and information architecture Advanced skills in visual design, storyboarding, and data fluency, capable of creating visually appealing and functional visual elements for digital products and services Proven leadership in guiding and mentoring diverse teams of experience designers, fostering collaboration and promoting professional growth Demonstrated success in inclusive design, accessibility guidelines, and assistive technology, to create inclusive experiences for diverse users Proven understanding of market trends, product knowledge, and technological advancements, with the ability to leverage emerging technologies and industry best practices to drive user experience outcomes. Preferred Qualifications, Capabilities, And Skills Portfolio examples required ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Show more Show less

Job Description Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in [Insert LOB and/or Sub LOB], you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job Responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required Qualifications, Capabilities, And Skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred Qualifications, Capabilities, And Skills Knowledge of one or more general purpose programming languages or automation scripting About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less

Job Description Shape the future of product delivery while crafting solutions that enhance and optimize customer authentication experiences. Lead discovery, formulate requirements, and liaise with stakeholders as part of a team at the forefront of authentication. As a Product Delivery Manager in Consumer and Community Banking, you will play a pivotal role in enhancing decision-making capabilities, specifically in customer authentication. You will create, test, and implement decision models aligned with business objectives, leveraging your expertise in Sapiens Decision and business rules logic. Join us to contribute to a culture of innovation and excellence, where your insights will drive success and growth Job Responsibilities Collaborate with stakeholders to understand business requirements and acceptance criteria. Refine and optimize decision logic to meet defined acceptance criteria and business objectives. Evaluate and improve decision models to enhance business outcomes. Utilize Sapiens Decision to model and document business rules. Ensure business rules are clear, consistent, and aligned with organizational goals. Maintain comprehensive documentation of decision models and business rules. Develop detailed test plans and test cases to validate decision models. Conduct thorough testing of rules logic within the decision model. Work closely with User Acceptance Testing (UAT) teams for accurate testing. Coordinate with technical teams to implement decision models in production and Proactively identify opportunities for process improvements. Stay updated with industry trends and advancements in decision modeling tools. Required Qualifications, Capabilities, And Skills 5+ years of experience on building decisioning model and business rule logic ie. Sapiens Prior experience with decision modelling or business rules logic. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Ability to manage multiple projects and priorities and fast-paced environment Preferred Qualifications, Capabilities, And Skills Previous experience with Sapiens Decision or equivalent decision modelling software Experience working with UAT and technical teams About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy. Show more Show less