Dress Code - Male- Formals Female- Saree Job Title: Retail Sales Executive Job Description: We are seeking a motivated and customer-focused Retail Sales Executive to join our team. The ideal candidate will be responsible for assisting customers, promoting products, and driving sales to achieve targets. Key Responsibilities: Greet and assist customers with product inquiries and purchases. Provide detailed product information to help customers make informed decisions. Maintain an organized and visually appealing store environment. Achieve sales targets and contribute to overall store performance. Handle billing, inventory, and stock replenishment as needed. Build and maintain positive customer relationships to encourage repeat business. Requirements: Excellent communication and interpersonal skills. Previous experience in retail sales (preferred but not mandatory). Ability to work in a fast-paced environment and meet sales goals. Flexibility to work weekends and holidays as required.
Dress Code - Male- Formals Female- Saree Job Title: Retail Sales Executive Job Description: We are seeking a motivated and customer-focused Retail Sales Executive to join our team. The ideal candidate will be responsible for assisting customers, promoting products, and driving sales to achieve targets. Key Responsibilities: Greet and assist customers with product inquiries and purchases. Provide detailed product information to help customers make informed decisions. Maintain an organized and visually appealing store environment. Achieve sales targets and contribute to overall store performance. Handle billing, inventory, and stock replenishment as needed. Build and maintain positive customer relationships to encourage repeat business. Requirements: Excellent communication and interpersonal skills. Previous experience in retail sales (preferred but not mandatory). Ability to work in a fast-paced environment and meet sales goals. Flexibility to work weekends and holidays as required.
Dress Code - Male- Formals Female- Suites Job Title: Retail Sales Executive Job Description: We are seeking a motivated and customer-focused Retail Sales Executive to join our team. The ideal candidate will be responsible for assisting customers, promoting products, and driving sales to achieve targets. Key Responsibilities: Greet and assist customers with product inquiries and purchases. Provide detailed product information to help customers make informed decisions. Maintain an organized and visually appealing store environment. Achieve sales targets and contribute to overall store performance. Handle billing, inventory, and stock replenishment as needed. Build and maintain positive customer relationships to encourage repeat business. Requirements: Excellent communication and interpersonal skills. Previous experience in retail sales (preferred but not mandatory). Ability to work in a fast-paced environment and meet sales goals. Flexibility to work weekends and holidays as required.
Greeting customers Understanding customer needs and budgets Providing product information Offering advice on styles and trends Recommending jewelry Providing after-sale services like jewelry cleaning or resizing
Job Title: Sales Executive (Male) Company: Joyalukkas India Limited Job Type: Full-time Compensation: ₹3 LPA + Incentives (post successful completion of probation) About the CompanyJoyalukkas is a globally renowned jewellery retail chain with 161 showrooms across 11 countries including the USA, UK, UAE, Singapore, and India. With a diversified portfolio across fashion, real estate, currency exchange, and shopping malls, Joyalukkas Group is a trusted name built on excellence and innovation. Role OverviewWe are seeking dynamic and driven Sales Executives (Male) to be part of our retail team. This is a customer-facing role that plays a critical part in driving store sales, building customer relationships, and delivering an exceptional in-store experience. Key ResponsibilitiesAssist walk-in customers with product selection and provide detailed product information. Achieve monthly sales targets through consultative selling and relationship building. Manage billing, invoicing, and product packaging accurately and efficiently. Maintain attractive and organized product displays on assigned counters. Ensure a high level of customer satisfaction through excellent service. Eligibility CriteriaEducation: Final-year/Second-year students or recent graduates. Age: 18 to 25 years. Languages: Fluency in Telugu, Hindi, and English is mandatory. Appearance: Must be well-groomed and dressed in formal attire. Location: Open to working across the Telangana region. Compliance: Must adhere to Joyalukkas HR and operational policies. Selection ProcessWritten Test (General Knowledge & About Joyalukkas) Regional HR Interview Final Interview with DGM – HR Employee BenefitsCasual, earned, sick/medical, maternity & paternity leave (with encashment option for unused leave) Annual performance bonuses and salary increments Exclusive employee discounts on Joyalukkas products Training programs & career growth opportunities, including international placements (e.g., UAE, Malaysia) Access to Employee Assistance Program for personal and professional support
Job Title: Sales Executive (Male) Company: Joyalukkas India Limited Job Type: Full-time Compensation: ₹3 LPA + Incentives (post successful completion of probation) About the CompanyJoyalukkas is a globally renowned jewellery retail chain with 161 showrooms across 11 countries including the USA, UK, UAE, Singapore, and India. With a diversified portfolio across fashion, real estate, currency exchange, and shopping malls, Joyalukkas Group is a trusted name built on excellence and innovation. Role OverviewWe are seeking dynamic and driven Sales Executives (Male) to be part of our retail team. This is a customer-facing role that plays a critical part in driving store sales, building customer relationships, and delivering an exceptional in-store experience. Key ResponsibilitiesAssist walk-in customers with product selection and provide detailed product information. Achieve monthly sales targets through consultative selling and relationship building. Manage billing, invoicing, and product packaging accurately and efficiently. Maintain attractive and organized product displays on assigned counters. Ensure a high level of customer satisfaction through excellent service. Eligibility CriteriaEducation: Final-year/Second-year students or recent graduates. Age: 18 to 25 years. Languages: Fluency in Telugu, Hindi, and English is mandatory. Appearance: Must be well-groomed and dressed in formal attire. Location: Open to working across the Telangana region. Compliance: Must adhere to Joyalukkas HR and operational policies. Selection ProcessWritten Test (General Knowledge & About Joyalukkas) Regional HR Interview Final Interview with DGM – HR Employee BenefitsCasual, earned, sick/medical, maternity & paternity leave (with encashment option for unused leave) Annual performance bonuses and salary increments Exclusive employee discounts on Joyalukkas products Training programs & career growth opportunities, including international placements (e.g., UAE, Malaysia) Access to Employee Assistance Program for personal and professional support
Job Title: Sales Executive (Male) Company: Joyalukkas India Limited Job Type: Full-time Compensation: ₹3 LPA + Incentives (post successful completion of probation) About the CompanyJoyalukkas is a globally renowned jewellery retail chain with 161 showrooms across 11 countries including the USA, UK, UAE, Singapore, and India. With a diversified portfolio across fashion, real estate, currency exchange, and shopping malls, Joyalukkas Group is a trusted name built on excellence and innovation. Role OverviewWe are seeking dynamic and driven Sales Executives (Male) to be part of our retail team. This is a customer-facing role that plays a critical part in driving store sales, building customer relationships, and delivering an exceptional in-store experience. Key ResponsibilitiesAssist walk-in customers with product selection and provide detailed product information. Achieve monthly sales targets through consultative selling and relationship building. Manage billing, invoicing, and product packaging accurately and efficiently. Maintain attractive and organized product displays on assigned counters. Ensure a high level of customer satisfaction through excellent service. Eligibility CriteriaEducation: Final-year/Second-year students or recent graduates. Age: 18 to 25 years. Languages: Fluency in Telugu, Hindi, and English is mandatory. Appearance: Must be well-groomed and dressed in formal attire. Location: Open to working across the Telangana region. Compliance: Must adhere to Joyalukkas HR and operational policies. Selection ProcessWritten Test (General Knowledge & About Joyalukkas) Regional HR Interview Final Interview with DGM – HR Employee BenefitsCasual, earned, sick/medical, maternity & paternity leave (with encashment option for unused leave) Annual performance bonuses and salary increments Exclusive employee discounts on Joyalukkas products Training programs & career growth opportunities, including international placements (e.g., UAE, Malaysia) Access to Employee Assistance Program for personal and professional support
Job Summary: As a Floor Hostess, you will be the first point of contact for guests entering our establishment. Your primary responsibilities will include greeting and seating guests, managing reservations, and ensuring a smooth and welcoming experience throughout their visit. You will play a key role in maintaining a positive atmosphere and ensuring that all guests receive exceptional service. Key Responsibilities: Guest Reception: Greet guests with a warm and friendly demeanor as they arrive. Check reservations and manage waitlists efficiently. Escort guests to their counters and ensure they are comfortable. Table Management: Coordinate with the service staff to ensure optimal seating arrangements. Address and resolve any guest seating preferences or issues. Customer Service: Provide information about the products Address guest inquiries and concerns promptly and professionally. Ensure a high level of guest satisfaction throughout their visit. Operational Support: Assist with coordinating special events and large groups. Coordinate with other staff members to smoothening functions of the operation support Support the team in other duties as needed, such as taking messages or managing waiting areas.
Job Summary: As a Floor Hostess, you will be the first point of contact for guests entering our establishment. Your primary responsibilities will include greeting and seating guests, managing reservations, and ensuring a smooth and welcoming experience throughout their visit. You will play a key role in maintaining a positive atmosphere and ensuring that all guests receive exceptional service. Key Responsibilities: Guest Reception: Greet guests with a warm and friendly demeanor as they arrive. Check reservations and manage waitlists efficiently. Escort guests to their counters and ensure they are comfortable. Table Management: Coordinate with the service staff to ensure optimal seating arrangements. Address and resolve any guest seating preferences or issues. Customer Service: Provide information about the products Address guest inquiries and concerns promptly and professionally. Ensure a high level of guest satisfaction throughout their visit. Operational Support: Assist with coordinating special events and large groups. Coordinate with other staff members to smoothening functions of the operation support Support the team in other duties as needed, such as taking messages or managing waiting areas.
Job Title: Sales Executive (Male) Company: Joyalukkas India Limited Job Type: Full-time Compensation: ₹3 LPA + Incentives (post successful completion of probation) About the CompanyJoyalukkas is a globally renowned jewellery retail chain with 161 showrooms across 11 countries including the USA, UK, UAE, Singapore, and India. With a diversified portfolio across fashion, real estate, currency exchange, and shopping malls, Joyalukkas Group is a trusted name built on excellence and innovation. Role OverviewWe are seeking dynamic and driven Sales Executives (Male) to be part of our retail team. This is a customer-facing role that plays a critical part in driving store sales, building customer relationships, and delivering an exceptional in-store experience. Key ResponsibilitiesAssist walk-in customers with product selection and provide detailed product information. Achieve monthly sales targets through consultative selling and relationship building. Manage billing, invoicing, and product packaging accurately and efficiently. Maintain attractive and organized product displays on assigned counters. Ensure a high level of customer satisfaction through excellent service. Eligibility CriteriaEducation: Final-year/Second-year students or recent graduates. Age: 18 to 25 years. Languages: Fluency in Telugu, Hindi, and English is mandatory. Appearance: Must be well-groomed and dressed in formal attire. Location: Open to working across the Telangana region. Compliance: Must adhere to Joyalukkas HR and operational policies. Selection ProcessWritten Test (General Knowledge & About Joyalukkas) Regional HR Interview Final Interview with DGM – HR Employee BenefitsCasual, earned, sick/medical, maternity & paternity leave (with encashment option for unused leave) Annual performance bonuses and salary increments Exclusive employee discounts on Joyalukkas products Training programs & career growth opportunities, including international placements (e.g., UAE, Malaysia) Access to Employee Assistance Program for personal and professional support
Job Title: Sales Executive (Male) Company: Joyalukkas India Limited Job Type: Full-time Location: Telangana Region Compensation: ₹3 LPA + Incentives (post successful completion of probation) About the CompanyJoyalukkas is a globally renowned jewellery retail chain with 161 showrooms across 11 countries including the USA, UK, UAE, Singapore, and India. With a diversified portfolio across fashion, real estate, currency exchange, and shopping malls, Joyalukkas Group is a trusted name built on excellence and innovation. Role OverviewWe are seeking dynamic and driven Sales Executives (Male) to be part of our retail team. This is a customer-facing role that plays a critical part in driving store sales, building customer relationships, and delivering an exceptional in-store experience. Key ResponsibilitiesAssist walk-in customers with product selection and provide detailed product information. Achieve monthly sales targets through consultative selling and relationship building. Manage billing, invoicing, and product packaging accurately and efficiently. Maintain attractive and organized product displays on assigned counters. Ensure a high level of customer satisfaction through excellent service. Eligibility CriteriaEducation: Final-year/Second-year students or recent graduates. Age: 18 to 25 years. Languages: Fluency in Telugu, Hindi, and English is mandatory. Appearance: Must be well-groomed and dressed in formal attire. Location: Open to working across the Telangana region. Compliance: Must adhere to Joyalukkas HR and operational policies. Selection ProcessWritten Test (General Knowledge & About Joyalukkas) Regional HR Interview Final Interview with DGM – HR Employee BenefitsCasual, earned, sick/medical, maternity & paternity leave (with encashment option for unused leave) Annual performance bonuses and salary increments Exclusive employee discounts on Joyalukkas products Training programs & career growth opportunities, including international placements (e.g., UAE, Malaysia) Access to Employee Assistance Program for personal and professional support
Job Summary: As a Floor Hostess, you will be the first point of contact for guests entering our establishment. Your primary responsibilities will include greeting and seating guests, managing reservations, and ensuring a smooth and welcoming experience throughout their visit. You will play a key role in maintaining a positive atmosphere and ensuring that all guests receive exceptional service. Key Responsibilities: Guest Reception: Greet guests with a warm and friendly demeanor as they arrive. Check reservations and manage waitlists efficiently. Escort guests to their counters and ensure they are comfortable. Table Management: Coordinate with the service staff to ensure optimal seating arrangements. Address and resolve any guest seating preferences or issues. Customer Service: Provide information about the products Address guest inquiries and concerns promptly and professionally. Ensure a high level of guest satisfaction throughout their visit. Operational Support: Assist with coordinating special events and large groups. Coordinate with other staff members to smoothening functions of the operation support Support the team in other duties as needed, such as taking messages or managing waiting areas.
Job Title: Sales Executive (Male) Company: Joyalukkas India Limited Job Type: Full-time Location: Telangana Region Compensation: ₹3 LPA + Incentives (post successful completion of probation) About the CompanyJoyalukkas is a globally renowned jewellery retail chain with 161 showrooms across 11 countries including the USA, UK, UAE, Singapore, and India. With a diversified portfolio across fashion, real estate, currency exchange, and shopping malls, Joyalukkas Group is a trusted name built on excellence and innovation. Role OverviewWe are seeking dynamic and driven Sales Executives (Male) to be part of our retail team. This is a customer-facing role that plays a critical part in driving store sales, building customer relationships, and delivering an exceptional in-store experience. Key ResponsibilitiesAssist walk-in customers with product selection and provide detailed product information. Achieve monthly sales targets through consultative selling and relationship building. Manage billing, invoicing, and product packaging accurately and efficiently. Maintain attractive and organized product displays on assigned counters. Ensure a high level of customer satisfaction through excellent service. Eligibility CriteriaEducation: Final-year/Second-year students or recent graduates. Age: 18 to 25 years. Languages: Fluency in Telugu, Hindi, and English is mandatory. Appearance: Must be well-groomed and dressed in formal attire. Location: Open to working across the Telangana region. Compliance: Must adhere to Joyalukkas HR and operational policies. Selection ProcessWritten Test (General Knowledge & About Joyalukkas) Regional HR Interview Final Interview with DGM – HR Employee BenefitsCasual, earned, sick/medical, maternity & paternity leave (with encashment option for unused leave) Annual performance bonuses and salary increments Exclusive employee discounts on Joyalukkas products Training programs & career growth opportunities, including international placements (e.g., UAE, Malaysia) Access to Employee Assistance Program for personal and professional support
Job Title: Sales Executive (Male) Company: Joyalukkas India Limited Job Type: Full-time Location: Telangana Region Compensation: ₹3 LPA + Incentives (post successful completion of probation) About the CompanyJoyalukkas is a globally renowned jewellery retail chain with 161 showrooms across 11 countries including the USA, UK, UAE, Singapore, and India. With a diversified portfolio across fashion, real estate, currency exchange, and shopping malls, Joyalukkas Group is a trusted name built on excellence and innovation. Role OverviewWe are seeking dynamic and driven Sales Executives (Male) to be part of our retail team. This is a customer-facing role that plays a critical part in driving store sales, building customer relationships, and delivering an exceptional in-store experience. Key ResponsibilitiesAssist walk-in customers with product selection and provide detailed product information. Achieve monthly sales targets through consultative selling and relationship building. Manage billing, invoicing, and product packaging accurately and efficiently. Maintain attractive and organized product displays on assigned counters. Ensure a high level of customer satisfaction through excellent service. Eligibility CriteriaEducation: Final-year/Second-year students or recent graduates. Age: 18 to 25 years. Languages: Fluency in Telugu, Hindi, and English is mandatory. Appearance: Must be well-groomed and dressed in formal attire. Location: Open to working across the Telangana region. Compliance: Must adhere to Joyalukkas HR and operational policies. Selection ProcessWritten Test (General Knowledge & About Joyalukkas) Regional HR Interview Final Interview with DGM – HR Employee BenefitsCasual, earned, sick/medical, maternity & paternity leave (with encashment option for unused leave) Annual performance bonuses and salary increments Exclusive employee discounts on Joyalukkas products Training programs & career growth opportunities, including international placements (e.g., UAE, Malaysia) Access to Employee Assistance Program for personal and professional support
Job Title: Sales Executive (Male) Company: Joyalukkas India Limited Job Type: Full-time Location: Telangana Region Compensation: ₹3 LPA + Incentives (post successful completion of probation) About the CompanyJoyalukkas is a globally renowned jewellery retail chain with 161 showrooms across 11 countries including the USA, UK, UAE, Singapore, and India. With a diversified portfolio across fashion, real estate, currency exchange, and shopping malls, Joyalukkas Group is a trusted name built on excellence and innovation. Role OverviewWe are seeking dynamic and driven Sales Executives (Male) to be part of our retail team. This is a customer-facing role that plays a critical part in driving store sales, building customer relationships, and delivering an exceptional in-store experience. Key ResponsibilitiesAssist walk-in customers with product selection and provide detailed product information. Achieve monthly sales targets through consultative selling and relationship building. Manage billing, invoicing, and product packaging accurately and efficiently. Maintain attractive and organized product displays on assigned counters. Ensure a high level of customer satisfaction through excellent service. Eligibility CriteriaEducation: Final-year/Second-year students or recent graduates. Age: 18 to 25 years. Languages: Fluency in Telugu, Hindi, and English is mandatory. Appearance: Must be well-groomed and dressed in formal attire. Location: Open to working across the Telangana region. Compliance: Must adhere to Joyalukkas HR and operational policies. Selection ProcessWritten Test (General Knowledge & About Joyalukkas) Regional HR Interview Final Interview with DGM – HR Employee BenefitsCasual, earned, sick/medical, maternity & paternity leave (with encashment option for unused leave) Annual performance bonuses and salary increments Exclusive employee discounts on Joyalukkas products Training programs & career growth opportunities, including international placements (e.g., UAE, Malaysia) Access to Employee Assistance Program for personal and professional support
Job Title: Sales Executive (Male) Company: Joyalukkas India Limited Job Type: Full-time Location: Telangana Region Compensation: ₹3 LPA + Incentives (post successful completion of probation) About the CompanyJoyalukkas is a globally renowned jewellery retail chain with 161 showrooms across 11 countries including the USA, UK, UAE, Singapore, and India. With a diversified portfolio across fashion, real estate, currency exchange, and shopping malls, Joyalukkas Group is a trusted name built on excellence and innovation. Role OverviewWe are seeking dynamic and driven Sales Executives (Male) to be part of our retail team. This is a customer-facing role that plays a critical part in driving store sales, building customer relationships, and delivering an exceptional in-store experience. Key ResponsibilitiesAssist walk-in customers with product selection and provide detailed product information. Achieve monthly sales targets through consultative selling and relationship building. Manage billing, invoicing, and product packaging accurately and efficiently. Maintain attractive and organized product displays on assigned counters. Ensure a high level of customer satisfaction through excellent service. Eligibility CriteriaEducation: Final-year/Second-year students or recent graduates. Age: 18 to 25 years. Languages: Fluency in Telugu, Hindi, and English is mandatory. Appearance: Must be well-groomed and dressed in formal attire. Location: Open to working across the Telangana region. Compliance: Must adhere to Joyalukkas HR and operational policies. Selection ProcessWritten Test (General Knowledge & About Joyalukkas) Regional HR Interview Final Interview with DGM – HR Employee BenefitsCasual, earned, sick/medical, maternity & paternity leave (with encashment option for unused leave) Annual performance bonuses and salary increments Exclusive employee discounts on Joyalukkas products Training programs & career growth opportunities, including international placements (e.g., UAE, Malaysia) Access to Employee Assistance Program for personal and professional support
Job Summary: As a Floor Hostess, you will be the first point of contact for guests entering our establishment. Your primary responsibilities will include greeting and seating guests, managing reservations, and ensuring a smooth and welcoming experience throughout their visit. You will play a key role in maintaining a positive atmosphere and ensuring that all guests receive exceptional service. Key Responsibilities: Guest Reception: Greet guests with a warm and friendly demeanor as they arrive. Check reservations and manage waitlists efficiently. Escort guests to their counters and ensure they are comfortable. Table Management: Coordinate with the service staff to ensure optimal seating arrangements. Address and resolve any guest seating preferences or issues. Customer Service: Provide information about the products Address guest inquiries and concerns promptly and professionally. Ensure a high level of guest satisfaction throughout their visit. Operational Support: Assist with coordinating special events and large groups. Coordinate with other staff members to smoothening functions of the operation support Support the team in other duties as needed, such as taking messages or managing waiting areas.
Job Summary: As a Floor Hostess, you will be the first point of contact for guests entering our establishment. Your primary responsibilities will include greeting and seating guests, managing reservations, and ensuring a smooth and welcoming experience throughout their visit. You will play a key role in maintaining a positive atmosphere and ensuring that all guests receive exceptional service. Key Responsibilities: Guest Reception: Greet guests with a warm and friendly demeanor as they arrive. Check reservations and manage waitlists efficiently. Escort guests to their counters and ensure they are comfortable. Table Management: Coordinate with the service staff to ensure optimal seating arrangements. Address and resolve any guest seating preferences or issues. Customer Service: Provide information about the products Address guest inquiries and concerns promptly and professionally. Ensure a high level of guest satisfaction throughout their visit. Operational Support: Assist with coordinating special events and large groups. Coordinate with other staff members to smoothening functions of the operation support Support the team in other duties as needed, such as taking messages or managing waiting areas.
Job Title: Sales Executive (Male) Company: Joyalukkas India Limited Job Type: Full-time Location: Telangana Region Compensation: ₹3 LPA + Incentives (post successful completion of probation) About the CompanyJoyalukkas is a globally renowned jewellery retail chain with 161 showrooms across 11 countries including the USA, UK, UAE, Singapore, and India. With a diversified portfolio across fashion, real estate, currency exchange, and shopping malls, Joyalukkas Group is a trusted name built on excellence and innovation. Role OverviewWe are seeking dynamic and driven Sales Executives (Male) to be part of our retail team. This is a customer-facing role that plays a critical part in driving store sales, building customer relationships, and delivering an exceptional in-store experience. Key ResponsibilitiesAssist walk-in customers with product selection and provide detailed product information. Achieve monthly sales targets through consultative selling and relationship building. Manage billing, invoicing, and product packaging accurately and efficiently. Maintain attractive and organized product displays on assigned counters. Ensure a high level of customer satisfaction through excellent service. Eligibility CriteriaEducation: Final-year/Second-year students or recent graduates. Age: 18 to 25 years. Languages: Fluency in Telugu, Hindi, and English is mandatory. Appearance: Must be well-groomed and dressed in formal attire. Location: Open to working across the Telangana region. Compliance: Must adhere to Joyalukkas HR and operational policies. Selection ProcessWritten Test (General Knowledge & About Joyalukkas) Regional HR Interview Final Interview with DGM – HR Employee BenefitsCasual, earned, sick/medical, maternity & paternity leave (with encashment option for unused leave) Annual performance bonuses and salary increments Exclusive employee discounts on Joyalukkas products Training programs & career growth opportunities, including international placements (e.g., UAE, Malaysia) Access to Employee Assistance Program for personal and professional support
Job Summary: As a Floor Hostess, you will be the first point of contact for guests entering our establishment. Your primary responsibilities will include greeting and seating guests, managing reservations, and ensuring a smooth and welcoming experience throughout their visit. You will play a key role in maintaining a positive atmosphere and ensuring that all guests receive exceptional service. Key Responsibilities: Guest Reception: Greet guests with a warm and friendly demeanor as they arrive. Check reservations and manage waitlists efficiently. Escort guests to their counters and ensure they are comfortable. Table Management: Coordinate with the service staff to ensure optimal seating arrangements. Address and resolve any guest seating preferences or issues. Customer Service: Provide information about the products Address guest inquiries and concerns promptly and professionally. Ensure a high level of guest satisfaction throughout their visit. Operational Support: Assist with coordinating special events and large groups. Coordinate with other staff members to smoothening functions of the operation support Support the team in other duties as needed, such as taking messages or managing waiting areas.