Jeevees Consumer Services Private Limited

Job Description To diagnose and repair, hardware and software issues, on Apple devices like Macbooks, iPhones, and iPads. Require Minimum One Year Experience Candidate from any authorised Apple Service Center. Work Location - Bangalore, Karnataka Salary upto 35K p.m. Inhand PF+Mediclaim+Petrol Allowance+Mobile Reimbursement Education Background - 10+2 (PUC) / Technical certification / Diploma Communication Skills - Good ( English & Regional language) Bike and Driving License Mandatory Preferable Apple Certified - Mac Engineer/ Macbook Service Technician/Macbook Repair Technician /Apple Service Technician/Apple Support Technician/ Apple Repair Technician /Technical Specialist - Apple Key Responsibilities Troubleshooting and Repair- Diagnose and resolve technical issues with Apple hardware and software. Hardware and Software Expertise- Maintain a strong understanding of Apple products, services, and repair processes. Customer Support- Provide helpful and empathetic support to customers experiencing technical difficulties, often on the Genius Bar. Documentation and Communication- Initiate, document, and update the Customer Relationship Management (CRM) system, and communicate findings and solutions to team leaders and Apple. Sales Floor Support- May assist with customer-facing activities on the sales floor. Learning and Development- Stay up-to-date on the latest Apple products, services, and repair processes. Education- Educate customers on troubleshooting, product usage, and ways to buy. Job Type: Full-time Pay: ₹28,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Ability to commute/relocate: Vasanth Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have Bike and Driving License Do you know to Repair, iPad, iPhone and Macbook Experience: total work: 1 year (Preferred) Work Location: In person