50 Reviews in Ixigo
R
Roshan Kadam
Terrible Service – Stay Away!
I had to cancel my return flight from Mumbai to Toronto with this company, and …
D
Dhanasekhar Damodaram
Customer-friendly - prompt service - always on chat service - reliable email service- no luck reaching Delhi phone line. Other than that, the team provided outstanding service coverage when I had a glitch in the cancellation step in the app …
A
Ashoke Chowdhury
Ixigo App is a very beautiful platform for both train & air tickets specially, chat at any time.
In my case, I booked a hotel from this App in this month but due to some reasons …
M
Meet Patel
Had a great experience with ixigo’s customer support. Faced a payment discrepancy, but their team quickly clarified the process and ensured the refund would be credited. Smooth and hassle-free service! Highly recommend.
M
Moumita Das
Terrible customer support. They provided me with the wrong phone number of the hotel, that too almost after 9hrs of waiting, though they had promised to get back within 2hrs! When I called and pointed out that the phone number they had …
A
Arunachalam, MACS Software
Good Service. As specially Yeshwanth Manoj has been exceptionally efficient in handling flight ticket bookings. His prompt responses, attention to detail, and commitment to ensuring a smooth process make him stand out. His dedication to customer satisfaction is truly commendable. Highly recommended for seamless travel planning!
A
Amit Lole
Very poor customer care experience, their customer care executives do not have enough knowledge to address customer queries
They cannot answer simple question about refund policy ..
Don’t know why one would prefer booking with them
R
Rajeev Naikwadi
I had booked my flight of date one month later erroneously .I called ixigo informing them the error and they suggested the process of cancellation and rebooking ,assuring to refund the amount . I checked with them after two days about the …
T
T. GHARAT
Cancellation policy is very bad they cancel almost entire money on flight bookings. Even if booking is cancelled within due date.
Better go for official website of airlines than such websites.
O
OM PARKASH Sharma
I booked a train ticket for three on 15 Feb 2025 from Delhi to Prayagraj and paid Rs 8443 online. IRCTC asked for the amount which in fact was credited to IXIGO money account and not paid to IRCTC. IXIGO indicated that the amount credited …