Job Description Role Overview: You will be responsible for making outbound calls to clients, following up on leads, providing detailed information about our services, and scheduling appointments. Additionally, you will maintain a client database, ensure excellent service and support, and assist with customer inquiries and feedback. Key Responsibilities: - Make outbound calls to clients - Follow up on leads - Provide detailed information about services - Schedule appointments - Maintain a client database - Ensure excellent service and support - Assist with customer inquiries and feedback Qualifications: - Strong communication, listening, and interpersonal skills - Proficiency in data entry and database management - Experience in customer service and telemarketing - Ability to handle client inquiries professionally and efficiently - Excellent organizational and time management skills - Basic understanding of tax and financial services is a plus - Bachelor's degree or relevant experience in a related field - Ability to work independently and as part of a team,