IT Support Staff

Job Description

Company Description Skybook Global is a travel BPO company that specializes in offering innovative travel outsourcing services, such as travel accounting services, travel call canter’s, travel audit, travel operations, customer support for travel companies, digital marketing for travel, and web development. Currently, we serve the clients across Qatar, UAE, Saudi Arabia, Oman, Bahrain and Kuwait. We are located in Kozhikode and are dedicated to providing our clients with exceptional service and support. Role Description This is a full-time on-site role for an IT Support Staff at Skybook Global™. The IT Support Staff will be responsible for providing technical support, troubleshooting desktop computers, and ensuring the smooth functioning of information technology systems. The role also involves providing help desk support to end-users. Qualifications * Technical Support and Basic Desktop troubleshooting skills * Experience with desktop computers * Knowledge of information technology systems * Ability to provide help desk support * Excellent problem-solving and communication skills * Relevant certifications in IT support or related field * Experience in the travel or hospitality industry is a plus * Bachelor's degree in Information Technology or related field * Installing and managing software's like Microsoft Office Suite, Adobe Photoshop, Illustrator, Premier Pro, After Effects etc. Job Types: Full-time, Part-time, Permanent Pay: ₹5,000.00 - ₹10,000.00 per month Shift: Day shift Work Days: Monday to Friday Experience: total work: 1 year (Preferred) Computer hardware: 1 year (Required) Location: Kozhikode District, Kerala (Required) Work Location: In person