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IT Operations & Applications Manager

APPING TECHNOLOGY SDN BHD

10 years

Mumbai

Posted:4 days ago

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Job Description

Job Responsibilities



1. IT Operations & Team Management

  • Lead and manage technical teams responsible for business applications and IT systems.
  • Ensure smooth IT operations, service delivery, and compliance with SLAs.
  • Handle technical incidents, system enhancements, and troubleshooting.
  • Develop and maintain IT policies, procedures, and best practices.
  • Work closely with internal teams to improve IT services and support business needs.

2. IT Projects & Applications

  • Manage IT projects from planning to delivery, ensuring timelines and business requirements are met.
  • Coordinate with internal teams, vendors, service providers, and other stakeholders.
  • Oversee the development, testing, maintenance, and improvement of business applications.
  • Recommend new technologies and solutions to improve efficiency and business performance.
  • Manage project delivery using Agile and Waterfall methodologies.

3. Global Team Collaboration

  • Lead and coordinate technical teams across different locations and time zones.
  • Build strong working relationships with global stakeholders and business teams.
  • Communicate project updates, technical issues, and solutions effectively.

Requirements

  • 10+ years of experience in IT, including at least 5 years in a managerial or team leadership role.
  • Strong experience in IT operations, application management, and enterprise-level projects.
  • Hands-on experience with ERP systems, the Software Development Life Cycle (SDLC), and software testing.
  • Knowledge of Microsoft technologies and SQL Server-related tools, including SSAS, SSIS, and SSRS, is an advantage.
  • Experience with Agile and Waterfall project management methodologies.
  • Experience managing technical teams and working with global stakeholders.
  • Experience in apparel sourcing or retail supply chain is an advantage.
  • Strong analytical, problem-solving, communication, and leadership skills.

Preferred Candidate Profile: An experienced IT leader who can manage technical teams, oversee enterprise applications, ensure reliable IT operations, and deliver projects aligned with business objectives.

Job Type: Full-time

Benefits:

  • Health insurance

Application Question(s):

  • What is your expected salary?
  • How long is your notice period?
  • What is your nationality?
  • IT will add advantage if candidates worked in these companies:1. PRISM SUPPLY CHAIN ASIA, 2. KUEHNE NAGEL and 3. DHL? Have you worked in any of these?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Logistic and Transportation: 1 year (Preferred)
  • international air freight logistics.: 1 year (Preferred)

Work Location: In person

Skills Required

IT Operations Business Applications Service Delivery Troubleshooting IT Services IT Projects Development Testing Project Delivery Agile Team Collaboration Team Leadership Application Management

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APPING TECHNOLOGY SDN BHD

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