IT Hardware

Role & Responsibilities

• IT Hardware Support: Troubleshoot and repair laptops, desktops, monitors, printers, and peripherals, including out-of-warranty devices. Perform basic Windows OS, driver, and application installations.
• Passive Infrastructure & Cabling: Plan and execute Cat6/Cat6A and optical fibre cable laying, termination, testing, I/O installation, cable routing, raceways, conduits, trays, saddling, and cable dressing.
• Network & Wi-Fi Installation: Install network racks, patch panels, network switches, and Wi-Fi access points, including physical mounting, cabling, labelling, and connectivity checks.
• AV & Video Conferencing: Install and troubleshoot projectors, displays, HDMI/USB-C, BYOD connectivity, TX/RX devices, amplifiers, and speakers. Coordinate with OEMs for unresolved issues.
• CCTV, Access Control & Telephony: Support CCTV installation, access control cabling, IPPBX/IP telephone installation, cable termination, and testing.
• Server & Plant Installations: Perform physical server, rack, and IT equipment installations, relocation, commissioning, and handover across company locations.
• Power & Physical Infrastructure: Identify IT-related power and connectivity faults and coordinate electrical requirements, UPS connections, and corrective work with authorized teams.
• Asset Management: Perform asset tagging, inventory verification, equipment labelling, and handover. Maintain records of hardware, accessories, remotes, and repairs.
• Preventive Maintenance & Reporting: Proactively inspect IT hardware and infrastructure, handle IT tickets, prepare daily reports, and maintain installation and maintenance records.
• Independent Execution: Plan and execute assigned work from assessment through installation, testing, documentation, and handover, coordinating with internal teams and vendors as required.

Preferred techincal candidate profile

• Laptop/desktop hardware troubleshooting and in-house repairs.
• Basic Windows OS and application installation.
• Cat6/Cat6A and optical fibre cabling, termination, testing, and infrastructure dressing.
• Network racks, patch panels, raceways, conduits, cable trays, and physical network equipment installation.
• AV systems, projectors, displays, HDMI/USB-C, BYOD, TX/RX, and audio equipment.
• CCTV, access control, IPPBX, and IP telephone installation support.
• Asset management, IT ticketing, preventive maintenance, reporting, and vendor coordination.
• Willingness to travel across India for IT installation and support activities.
• Flexibility to support weekend cutovers and planned maintenance during approved downtime windows.