You will be part of the team at IT Catalyst, a leading technology company and premier partner of Tally Solutions India Pvt. Ltd. We are seeking dynamic individuals who are ambitious and looking to build a career in Tally software and Tally customized solution sales. As part of our team, you will have access to a supportive working environment that promotes work-life balance and offers extensive employee benefits. Your responsibilities will include achieving annual sales targets by directly selling Tally software and customized solutions to prospects and customers in your assigned territory. You will be expected to identify high-potential sales opportunities through proactive prospecting and thorough qualification. It will be crucial for you to understand and effectively communicate the value proposition of Tally Solutions to both business and technology stakeholders within potential client organizations. Additionally, you will lead contract negotiations, collaborate with the VP of Sales on accurate sales forecasts, and work closely with business development representatives to build and maintain a robust sales pipeline. Collaboration will be key in this role, as you will work closely with solution engineers, delivery teams, and support teams to ensure seamless pre-sales, delivery, and post-sale processes that drive high levels of client satisfaction. Your ability to provide ongoing market and client feedback will be essential in contributing to the continuous improvement of the sales team, service delivery, product development, and overall company strategy. To succeed in this role, you should have at least 2 years of experience in prospecting, qualifying, developing, and closing software/ERP services business in the Enterprise space. A proven track record of meeting or exceeding assigned goals is required, along with a solid understanding of key technology concepts necessary to sell complex solutions to technical stakeholders. You should be adept at clearly articulating how Tally software and services can address clients" business and technical challenges, and be capable of engaging with senior management for negotiations. Strong communication skills, both verbal and written, are essential, along with proficiency in Microsoft Office tools such as Word, PowerPoint, Excel, and email. The ability to work both independently and as part of a collaborative team is crucial, as is a willingness to travel as needed to fulfill job requirements.,
IT Catalyst is seeking young and dynamic individuals to join our team for various profiles. We boast of a stimulating work environment and ample growth opportunities for our employees. As a dedicated technology firm and a key partner of Tally Solutions India Pvt. Ltd., we are committed to nurturing and motivating our staff by fostering a collaborative setting that promotes work-life balance and offers extensive employee perks. If you have experience in Tally support, we invite you to apply for a role that involves providing support and implementation services to our valued customers. Responsibilities: - Provide inbound phone, web, or email support to efficiently resolve client inquiries and issues. - Communicate responsibly with all parties involved in issue resolution to effectively manage and meet client expectations. - Document, track, and update details related to client issues. - Assist in writing estimates for software modification specifications and support process documentation. - Conduct Quality Assurance testing for software module upgrades/changes and analyze results to ensure software performance meets requirements. - Deliver training to client end-users, typically via webinar. - Develop and enhance documentation throughout the support process. - Contribute to the company's knowledge library and/or Tyler Community. - Participate in User Group meetings and activities. - Dedicate efforts to expanding technological skills and knowledge of Tally products. Qualifications: - Minimum of 12 months of previous experience in an Associate Software Support Specialist role or equivalent position demonstrating systems knowledge and experience. - Strong interpersonal skills. - Exceptional customer service aptitude. - Effective decision-making and problem-solving skills for troubleshooting basic to moderate issues. - Solid organizational skills. - Strong analytical ability, especially in a technical environment. - Excellent written and verbal communication skills. - Basic understanding of database structures, including fields, tables, views, and database objects. - Proficient in Microsoft Office. - Familiarity with software development tools is advantageous.,
You will be part of the team at IT Catalyst, a leading technology company and premier partner of Tally Solutions India Pvt. Ltd. We are seeking dynamic individuals who are ambitious and looking to build a career in Tally software and Tally customized solution sales. As part of our team, you will have access to a supportive working environment that promotes work-life balance and offers extensive employee benefits. **Key Responsibilities:** - Achieving annual sales targets by directly selling Tally software and customized solutions to prospects and customers in your assigned territory. - Identifying high-potential sales opportunities through proactive prospecting and thorough qualification. - Understanding and effectively communicating the value proposition of Tally Solutions to both business and technology stakeholders within potential client organizations. - Leading contract negotiations, collaborating with the VP of Sales on accurate sales forecasts, and working closely with business development representatives to build and maintain a robust sales pipeline. - Working closely with solution engineers, delivery teams, and support teams to ensure seamless pre-sales, delivery, and post-sale processes that drive high levels of client satisfaction. - Providing ongoing market and client feedback to contribute to the continuous improvement of the sales team, service delivery, product development, and overall company strategy. **Qualifications Required:** - At least 2 years of experience in prospecting, qualifying, developing, and closing software/ERP services business in the Enterprise space. - Proven track record of meeting or exceeding assigned goals. - Solid understanding of key technology concepts necessary to sell complex solutions to technical stakeholders. - Ability to clearly articulate how Tally software and services can address clients" business and technical challenges. - Capability of engaging with senior management for negotiations. You should have strong communication skills, both verbal and written, along with proficiency in Microsoft Office tools such as Word, PowerPoint, Excel, and email. The ability to work both independently and as part of a collaborative team is crucial, as is a willingness to travel as needed to fulfill job requirements.,
As an IT Catalyst team member, you will be responsible for providing support and implementation services to customers, specifically those with Tally support experience. Your role will involve the following key responsibilities: - Providing inbound phone, web, or email support to effectively and efficiently resolve client inquiries and problems. - Communicating responsibly with all parties involved in issue resolution to meet and manage client expectations. - Documenting, tracking, and updating details on the specifics of client issue(s). - Assisting with writing estimates for software modification specifications and documentation of support processes. - Performing Quality Assurance testing for software module upgrades/changes and analyzing results to ensure that software performs as required. - Providing training to client end-users, typically via webinar. - Creating or enhancing documentation throughout the support process. - Contributing to the company knowledge library and/or Tyler Community. - Participating in User Group meetings and activities. - Committing to expanding technological skills and knowledge of the Tally products. To qualify for this role, you should have: - A minimum of 12 months of previous experience in an Associate Software Support Specialist position or a position demonstrating systems knowledge and experience. - Excellent interpersonal skills. - Exceptional customer service aptitude. - Effective decision-making and problem-solving skills for troubleshooting basic to moderate issues. - Strong organizational skills. - Effective analytical ability, particularly in a technical environment. - Excellent written and verbal communication skills. - Basic knowledge and understanding of database structures, including fields, tables, views, and database objects. - Knowledgeable with Microsoft Office. - Knowledge and understanding of software development tools would be a plus. Join IT Catalyst, a hardcore technology company and premier partner of Tally Solutions India Pvt. Ltd, to grow in a collaborative environment that offers work-life balance and extensive employee benefits.,