The primary aim of the role is to increase the volume of quality enrolments in IRMs examinations, improve conversions and help resolve student and working professional queries. The key role will be required to manage and implement a best practice process around admissions customer experience, selling the IRMs qualifications, doing follow-up calls, managing alumni relationships to push students for further Level examinations and make weekly reports in order to make improvements to conversion.
We are looking for a dynamic and people-focused Assistant Manager Member Relations to be the face of our alumni office This role is perfect for individuals who enjoy connecting with people, creating memorable experiences, and building strong professional networks If you are enthusiastic, well-spoken, and love managing events and relationships, this is the opportunity for you! Strong communication and interpersonal skills (comfortable with phone calls and networking). Alumni Engagement: Build lasting relationships with IRM alumni across India through calls, Alumni Engagement: Build lasting relationships with IRM alumni across India through calls, emails, and one-on-one interactions.