You are a Contact Center Quality Control Subject Matter Expert (SME) with over 5 years of experience in managing call center quality assessments. Your role involves leveraging your expertise in quality control within contact centers to contribute to the development of a technical product in the quality check domain. You will play a key role in product requirement gathering, collaborating with technical teams, conducting product testing, and supporting customer sales engagements. Your responsibilities include serving as a subject matter expert in contact center quality control, defining product requirements and features in collaboration with product management and technical teams, providing insights based on industry best practices, testing and validating the product, and supporting sales activities by offering expert advice and addressing client-specific needs. Additionally, you will analyze market trends and customer feedback to drive continuous product improvement. To qualify for this position, you must have at least 5 years of experience in contact center quality control, possess a strong understanding of quality standards, metrics, and tools used in contact centers, and have excellent communication skills to effectively convey technical requirements and feedback. You should also have experience collaborating with technical teams and providing user-centric input. Preferred qualifications include experience in product development or technical project collaboration, familiarity with quality management tools and software, and the ability to provide training and support during product roll-out.,
Job description Job Overview We are looking for an experienced Sales Professional to drive B2B engagement with Banking and Finetch. The ideal candidate will have a strong background in solution-based sales , with experience engaging clients in banking, fintech, and risk & compliance domains . This role involves pitching the product, developing client relationships, generating and qualifying leads, and understanding customer problems to position Inventic’s solutions effectively. Location: Mumbai Requirements 2–5 years of experience in B2B / solution sales . Proven track record in banking or fintech sales . Experience in risk, fraud and compliance domains is a strong plus. Strong communication and relationship-building skills. Immediate joiner preferred. Key Responsibilities Pitch Inventic’s solutions to prospective clients. Build and maintain strong client relationships. Identify, generate, and qualify new sales opportunities. Understand customer challenges and align Inventic’s solutions to solve them. Why join us Work with industry veterans who have deep expertise in banking solutions . Be part of a high-growth company building cutting-edge AI solutions for the banking and fintech industry. Join a collaborative team that values innovation, ownership, and real-world impact. Industry: Software Development / Banking & Fintech Employment Type: Full-time Location: Mumbai
Job Overview We are looking for an experienced Senior AI Engineer with 4-5 years of experience who will be responsible for fine-tuning, and deploying Large Language Models (LLMs) geared toward banking and financial services use cases. The ideal candidate will also build and maintain agentic frameworks use-cases that automate critical workflows for automation use-cases in the banking sector. This is a hybrid role, open to candidates based in Delhi NCR. Key Responsibilities LLM Model Fine-Tuning Fine-tune large language models to address banking process automation. Build robust pipelines for data collection, cleansing, and augmentation to improve model accuracy and reduce bias and hallucinations. Agentic Framework Creation Develop agent-based solutions that integrate with LLMs to perform complex tasks, such as multi-step process automation within a banking environment. Ensure that agentic use-cases can interface with various backend systems (CRM, ERP, core banking systems, etc.) for end-to-end automation. Deployment Drive the deployment of models and agents in production environments, ensuring reliability, scalability, and robust monitoring. Why join us Join us to work on cutting-edge AI projects, shape the future of banking automation, and be part of a collaborative team that values innovation, growth, and real-world impact.
Inventic is a fast-growing startup building Gen AI and Agentic AI solutions across Risk, Regulatory and Compliance space. Our mission is to help Banks and Financial Institutions drastically reduce fraud losses, improve risk coverage, and cut compliance costs through intelligent, autonomous AI systems. We are looking for driven Business Development professionals who understand Financial Services and can help scale our enterprise customer base across Banks, Fintechs, and large enterprises. Role Overview - The role is for Mumbai based candidates only As a Business Development Manager, you will own the full sales cycle—from prospecting and solution pitching to deal negotiation and account expansion. You will work closely with the founders, product, and engineering teams to position high-impact AI solutions that solve real risk and compliance challenges. Key Responsibilities Sales & Pipeline Ownership Identify, qualify, and pursue enterprise opportunities across banks, fintechs, insurers, and payment companies. Manage the full sales lifecycle: outreach → qualification → demos → PoC → commercial negotiation → closure. Build, maintain, and forecast a strong pipeline. Stakeholder Engagement Build strong relationships with senior decision-makers: CROs, CCOs, Heads of Risk, Compliance, Operations, and Technology. Navigate complex enterprise sales cycles involving procurement, InfoSec, and legal teams. Market Intelligence Track regulatory developments and evolving risks to position the product effectively. Analyze competitor offerings and bring insights to product teams. Execution & Cross-Functional Collaboration Work closely with solutions engineers to ensure smooth PoCs and onboarding. Provide customer feedback to influence product roadmap. Represent the company at industry events, conferences, and webinars. What We’re Looking For Must-Have 3–8 years of experience in B2B enterprise sales or business development. Experience selling to banks or regulated financial institutions. Proven track record of hitting revenue targets. Ability to explain technical AI/ML concepts in business-friendly language. Strong communication, negotiation, and stakeholder management skills. Nice-to-Have Prior experience in RegTech, AI/ML platforms, fraud detection systems, identity verification, or workflow automation tools. Experience with PoC-driven enterprise sales cycles. Why Join Us Work at the forefront of Agentic AI, shaping the future of risk and compliance in Banking Opportunity to work directly with founders and influence GTM, product, and strategy. Fast career growth in a lean, high-ownership environment. Competitive compensation + performance incentives + ESOPs.
About Us We are a fast-growing startup building Gen AI and Agentic AI solutions across Risk, Regulatory and Compliance space. Our mission is to help banks and financial institutions drastically reduce fraud losses, improve risk coverage, and cut compliance costs through intelligent, autonomous AI systems. We are looking for driven Business Development professionals who understand financial services and can help scale our enterprise customer base across banks, fintechs, and large enterprises. Role Overview (Location: Mumbai) As a Business Development Manager, you will own the full sales cycle—from prospecting and solution pitching to deal negotiation and account expansion. You will work closely with the founders, product, and engineering teams to position high-impact AI solutions that solve real risk and compliance challenges. Key Responsibilities Sales & Pipeline Ownership Identify, qualify, and pursue enterprise opportunities across banks, fintechs, insurers, and payment companies. Manage the full sales lifecycle: outreach → qualification → demos → PoC → commercial negotiation → closure. Build, maintain, and forecast a strong pipeline. Stakeholder Engagement Build strong relationships with senior decision-makers: CROs, CCOs, Heads of Risk, Compliance, Operations, and Technology. Navigate complex enterprise sales cycles involving procurement, InfoSec, and legal teams. Market Intelligence Track regulatory developments and evolving risks to position the product effectively. Analyze competitor offerings and bring insights to product teams. Execution & Cross-Functional Collaboration Work closely with solutions engineers to ensure smooth PoCs and onboarding. Provide customer feedback to influence product roadmap. Represent the company at industry events, conferences, and webinars. What We’re Looking For Must-Have 3–8 years of experience in B2B enterprise sales or business development. Experience selling to banks or regulated financial institutions. Proven track record of hitting revenue targets. Ability to explain technical AI/ML concepts in business-friendly language. Strong communication, negotiation, and stakeholder management skills. Nice-to-Have Prior experience in RegTech, AI/ML platforms, fraud detection systems, identity verification, or workflow automation tools. Experience with PoC-driven enterprise sales cycles. Why Join Us Work at the forefront of Agentic AI, shaping the future of risk and compliance in Banking Opportunity to work directly with founders and influence GTM, product, and strategy. Fast career growth in a lean, high-ownership environment. Competitive compensation + performance incentives + ESOPs.