International Customer Service Advisor

You will be joining our International Customer Support team in Bangalore as an International Customer Support Executive. Your role will involve being the main point of contact for our global customers, providing exceptional service through voice, email, and chat channels. Key Responsibilities: - Respond to customer queries from international clients via voice/email/chat support. - Provide timely and effective solutions while ensuring high customer satisfaction. - Achieve performance metrics related to quality, productivity, and attendance. - Work collaboratively with team members and escalate issues as needed. - Maintain accurate records of customer interactions. Requirements: - At least 1 year of experience in international voice or non-voice processes (BPO experience preferred). - Proficient in spoken and written English communication. - Willingness to work in rotational shifts, including night shifts and rotational offs. - Strong problem-solving skills and ability to handle customers effectively. - Preference for immediate or early joiners. In this role, you can look forward to a competitive salary of up to 5.6 LPA, performance incentives, growth opportunities in an international setting, and cab facilities. Additionally, you will be eligible for Provident Fund benefits and performance bonuses. Please note that the job is full-time and permanent, requiring your presence on-site in Bangalore. The shifts may include evening, night, rotational, and US shifts with weekend availability. If you meet the above criteria and are excited about this opportunity, do not hesitate to contact the employer at +91 9687676593.,