Role: Lead - Generative AI/ Machine Learning/ Artificial Intelligence Experience: 5 - 10 years Job Location: Chennai About OJ Commerce OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully-functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. This role involves driving the marketing efforts for a product line with a compound annual growth rate (CAGR) of 70 PERCENT to achieve the targeted revenue run rate of US$ 200 million in three years. As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually. Job Summary We are seeking a highly experienced and motivated Lead Engineer with deep expertise in Generative AI, Machine Learning, and Artificial Intelligence. The ideal candidate will drive the design, development, and deployment of AI/ML solutions, lead technical teams, and collaborate with cross-functional stakeholders to solve real-world problems using cutting-edge technologies. Key Responsibilities Lead and mentor a team of AI/ML engineers and researchers. Architect and deploy scalable Generative AI solutions (e.g., LLMs, diffusion models, transformers). Design and implement end-to-end machine learning pipelines, including data preprocessing, model training, validation, and deployment. Work with large-scale datasets to develop, fine-tune, and evaluate models. Collaborate with product, design, and engineering teams to integrate AI capabilities into applications. Stay current with the latest research, tools, and trends in AI/ML, and recommend adoption where applicable. Conduct technical reviews and provide guidance on best practices in AI model development. Ensure ethical, secure, and responsible AI development. Must-Have Skills & Experience 510 years of hands-on experience in AI/ML, including leadership responsibilities. Strong understanding of deep learning, NLP, computer vision, or generative models. Proven experience with Generative AI frameworks (e.g., OpenAI, HuggingFace, LangChain, Diffusers). Proficient in ML libraries and tools such as TensorFlow, PyTorch, scikit-learn, Keras, etc. Solid programming skills in Python; experience with other languages like Java, C , or Go is a plus. Familiarity with cloud platforms (AWS, GCP, Azure) and MLOps practices. Experience deploying models in production environments (APIs, microservices, containers). Strong problem-solving, communication, and analytical skills. Nice-to-Have Research contributions or publications in AI/ML conferences or journals. Experience working with multi-modal models (text image audio). Knowledge of Reinforcement Learning, Prompt Engineering, or AutoML. Exposure to data governance, model explainability, and AI ethics. What we Offer Competitive salary Medical Benefits/Accident Cover Flexi Office Working Hours Fast-paced start-up Show more Show less

Job Description Role: Manager Strategic Operations Experience: 06 to 10 Years Job Location: Chennai About OJ Commerce OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States. As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually. We are hiring a Strategic Operations Manager to lead high-impact initiatives that improve how our Customer Service function operates and scales. This role is focused on execution, with responsibility for managing critical programs from design through delivery. You will work closely with Operations, Technology, Business Process, and Analytics teams to drive efficiency, increase automation, and support new business initiatives. The ultimate goal is to transform our customer operations from a support function into a driver of business growth. This is a newly created position, suited for someone who thrives in a non-hierarchical environment and has a strong bias toward action. Roles And Responsibilities Lead projects that improve productivity, reduce manual work, and streamline workflows across the Customer Service organization. Identify and address process bottlenecks using data, input from the business, and feedback from frontline teams. Own the full delivery cycle of initiatives that support business expansion, including automation efforts, tool implementations, and new service offerings. Define project scope, success metrics, timelines, and oversee delivery through to completion. Collaborate with Technology, Product, and Customer Service teams to align on deliverables and resolve execution challenges. Analyze operational data (including service requests, key performance indicators, and customer feedback) to uncover trends and opportunities. Track the performance of implemented changes and report on their impact to the business. Contribute to building a Customer Service operation that is automated, reliable, and capable of supporting long-term growth. Qualifications: Experience leading operational improvements and delivering measurable results in customer-facing or fast-paced environments. Demonstrated ability to independently manage complex initiatives from planning through execution. Strong process-oriented mindset with a focus on eliminating inefficiencies and enabling scalability. Technically fluent and comfortable working with systems, tools, and automation technologies; able to engage confidently with engineering and product teams. Comfortable analyzing data to guide decisions, identify patterns, and propose actionable solutions. Effective at working across functions and aligning teams including Product, Technology, and Operations. Approaches problem-solving with clarity and structure, avoiding unnecessary complexity. Highly adaptable and resourceful, with experience managing through ambiguity and shifting priorities. 6 - 10 years of experience in operations, consulting, or similar roles focused on execution and delivery. What we Offer: Competitive salary Medical Benefits/Accident Cover Flexi Office Working Hours Fast-paced startup Show more Show less

JOB DESCRIPTION Role: Continuous Improvement - Lead Experience: 6 to 12 Years Job Location: Chennai About OJ Commerce: OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States. As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually. Responsibilities Identify and Analyze Improvement Opportunities: Conduct regular process audits, data analysis, and process mapping to identify inefficiencies or problems. Suggest ways to improve processes based on findings and analysis. Implement Improvement Initiatives: Design new processes or improvements to existing processes. Create project plans and oversee the implementation of improvement initiatives. Monitor and Evaluate Implemented Processes: Establish metrics or key performance indicators (KPIs) to track progress and effectiveness. Continuously monitor outcomes and assess the effectiveness of new processes. Make adjustments and recommendations for further improvement based on evaluation results. Skills Analytical Skills: Proficient in data interpretation, trend identification, and process mapping. Ability to use statistical methods and tools for data analysis. Skillful in identifying patterns, trends, and root causes of process inefficiencies. Problem Solving: Proficiency in methodologies like DMAIC, PDCA, Six Sigma, and Lean. Ability to develop innovative solutions and address process-related challenges. Strong critical thinking skills to analyze complex problems. Change Management: Experience in facilitating transitions and minimizing resistance to change. Excellent communication skills to effectively communicate the benefits and objectives of improvement initiatives. Ability to promote a positive work culture during organizational changes. Project Management: Proficient in planning, delegating tasks, and tracking progress of improvement projects. Strong organizational skills to manage multiple projects simultaneously and meet deadlines. Ability to collaborate with cross-functional teams and engage stakeholders. Familiarity with IT Systems/Processes: Understanding of various technology stacks and their impact on business processes. Ability to leverage technology for process optimization and collaborate with IT teams. Awareness of emerging technologies and their potential applications in continuous improvement. Excellent Communication, Drive, and Collaboration Skills. Ability to work in a fast-paced environment without supervision and manage multiple priorities What We Offer Competitive salary Medical Benefits/Accident Cover Flexi Office Working Hours Fast-paced start-up Show more Show less