Greetings from Instellars!!! Job Description Template v1.0 ServiceNow Solution Architect Job Description Job Title: ServiceNow Solution Architect Location: Bangalore Experience: 10+ years (5+ years in ServiceNow) Role Overview: A ServiceNow Solution Architect plays a critical role in designing, implementing, and optimizing ServiceNow solutions that deliver measurable business outcomes. You will lead end-to-end technical delivery, inspire customer confidence, and ensure innovative, scalable, and integrated ServiceNow architectures. This is both a hands-on and strategic role, requiring deep technical expertise, strong consulting skills, and the ability to influence senior stakeholders while mentoring technical teams. Key Responsibilities Pre-Sales & Consulting Engage with clients to understand business processes, pain points, and desired outcomes. Craft scalable technical blueprints considering security, integrations, and future scalability. Develop POCs and solution demos that showcase ServiceNows value proposition. Support proposals with effort estimates, cost models, and delivery timelines. Implementation & Delivery ¢ Lead the technical delivery of complex ServiceNow projects from inception to go-live. Oversee module configurations, customizations, and cross-platform integrations (ITSM, ITOM, HRSD, CSM, GRC, SecOps, etc.). Job Description Template v1.0 ¢ ¢ ¢ Design and deliver integrations using Integration Hub, REST/SOAP APIs, SSO, LDAP, JDBC, etc. Resolve complex technical challenges, guiding development teams (onshore/offshore). Ensure risk and quality standards are met throughout the delivery lifecycle. Post-Implementation & Support ¢ ¢ Provide knowledge transfer and training to customers and support teams. Continuously monitor performance, optimize workflows, and recommend enhancements. ¢ Stay updated with new ServiceNow releases, best practices, and emerging technologies. Additional Leadership Contributions ¢ ¢ ¢ ¢ ¢ Support sales pitches and client presentations. Work with GTM and marketing team to provide the relevant details Mentor junior architects and technical consultants. Collaborate with ServiceNow, product vendors, and strategic partners. Lead and develop best practices, frameworks, and reusable accelerators. Challenges & Expectations ¢ ¢ ¢ ¢ ¢ Managing the complexity and breadth of ServiceNow functionalities. Addressing diverse and evolving client needs with tailored solutions. Overcoming integration challenges with enterprise environments. Balancing business priorities, technical feasibility, and budgets. Continuously upskilling to keep pace with ServiceNow releases and industry trends. Job Description Template v1.0 Skills & Qualifications ¢ Proven track record as a ServiceNow Solution Architect delivering enterprise-scale projects. ¢ ¢ Strong hands-on expertise across multiple ServiceNow product suites. Certified ServiceNow System Administrator & Certified Implementation Specialist in at least two modules. ¢ ¢ ITIL Foundation (v3 or v4) certified. Proficient in scripting (JavaScript, CSS, AngularJS) and ServiceNow development components (Flows, Business Rules, Client Scripts, UI Actions, Widgets, UI Pages). ¢ ¢ Deep integration expertise (Integration Hub, REST/SOAP APIs, SSO, LDAP, JDBC). Experience in agile and traditional delivery methodologies. Key Attributes ¢ ¢ ¢ ¢ Strong communicator and influencer with C-level engagement skills. Strategic thinker with hands-on problem-solving ability. Resilient, adaptable, and committed to delivery excellence. Passionate about innovation and continuous improvement. Preferred Certifications: ¢ ¢ ¢ ServiceNow Certified Implementation Specialist (multiple modules) ServiceNow Certified Technical Architect or Master Architect ITIL Foundation or equivalent process framework certification
Greetings from Instellars!!! Job Description Manager / Senior Manager, FP&A & Accounting Location: Bangalore Reports to: CEO About Instellars Instellars is a fast-growing IT services firm specializing in PEGA, ServiceNow, low-code platforms, and AI-led solutions for BFSI clients globally. We are strengthening our finance function to ensure tight financial discipline, data-driven decision-making, and investment readiness. We are seeking a Finance Planning & Analysis (FP&A) leader with a strong accounting background and who can provide both forward-looking business insights and ensure accounting accuracy. Key Responsibilities Financial Planning & Analysis Build and manage annual budgets, quarterly forecasts, and rolling projections across geographies and service lines. Partner with Sales & Delivery to align revenue forecasts with pipeline reality . Build margin ladder dashboards by client, geography, and service line. Conduct variance analysis (Actuals vs Budget) with business insights, not just reporting. Support leadership with scenario modelling (e.g., cost of entering Europe/US vs. expected ROI). Accounting & Compliance Oversee monthly closing, accruals, reconciliations, and MIS reporting . Ensure compliance with Indian GAAP / IFRS , tax filings, and audit requirements. Partner with external auditors and tax consultants. Implement financial controls, revenue recognition policies, and cost allocations . Business Partnering Act as a finance partner to the CEO, COO, and Sales Leadership, translating numbers into decisions. Support pricing strategy for new deals and service lines. Provide EBITDA and cash-flow impact analysis before strategic hires or expansions. Experience: 5–7 years (IT Services / Consulting preferred) Tools & Process Own FP&A reporting tools (Zoho Books / ERP / Excel). Improve speed and accuracy of reporting. Create dashboards for weekly leadership reviews (Revenue, Margins, Collections, Cash). Requirements CA / MBA Finance with 5–8 years of experience in FP&A + Accounting. Prior experience in IT services or consulting preferred. Strong knowledge of accounting principles + ability to do strategic FP&A . Expertise in budgeting, forecasting, MIS, and variance analysis . Proficiency in Excel/Google Sheets, financial modelling, Tally, Zoho/ERP tools . Strong communication skills, ability to present to leadership and investors . This role is not a passive reporting role . The FP&A leader at Instellars must be a business partner + controller who ensures numbers tell the truth, and drives decisions .
Key Responsibilities Research, identify, and engage potential clients in the IT / Software / BFSI domains. Run outbound campaigns via LinkedIn, email, and calls using structured cadences. Manage inbound leads qualify, nurture, and move them to the next stage. Conduct discovery and qualification (BANT framework) before passing to sales leadership. Partner with pre-sales and delivery teams to prepare proposals and follow up with prospects. Maintain CRM hygiene (Zoho) — track pipeline, notes, follow-ups, and conversion metrics. Contribute to closures by maintaining strong engagement through the buying cycle. Report weekly metrics — meetings booked, opportunities created, deals progressed. Required Skills & Experience 2–5 years in B2B IT / Software / SaaS / Consulting sales . Proven success in outbound prospecting, pipeline generation, and deal progression . Strong written & verbal communication; fluent with C-level outreach . Familiar with tools like LinkedIn Sales Navigator, Zoho CRM, HubSpot, or similar . Solid understanding of enterprise sales cycles, IT services offerings , and customer personas. Self-driven, disciplined, and comfortable working directly with founders / leadership. Why Join Instellars Be part of a founding-era sales team driving global growth. Opportunity to work across APAC, Europe, and North America markets . Fast-track growth into Enterprise Sales or Business Development Lead roles. Transparent performance-based incentives tied to revenue.