As a leading Neurodiversity Affirming and Child Rights Driven organization based in Bangalore Urban, we at Insighte are dedicated to fostering the inclusion of neurodiverse children in their natural environments. We provide crucial support services for children, including Shadow Teachers, Special Educators, and Counseling support. Our compassionate and empowering intervention process is tailored to each child's unique strengths and rights, aiming for their holistic development and inclusion in home, mainstream schools, and online settings. We are looking for a full-time on-site Assistant Child Psychologist/Shadow Teacher to join our team. In this role, you will be responsible for providing crucial support services to neurodiverse children. Your responsibilities will include assisting with daily tasks, implementing behavioral strategies, conducting assessments, and collaborating with other healthcare professionals. Working closely with children, their families, and the school community will be essential to ensure their holistic development and inclusion. The ideal candidate should have a background in Special Education, Teaching, and Psychology. Experience in conducting Psychological Testing and Mental Health assessments is required, along with knowledge of Family Therapy and intervention techniques. The ability to work collaboratively with interdisciplinary teams is crucial, as well as excellent communication and interpersonal skills. Empathy and understanding of the needs of neurodiverse children are highly valued, along with experience working in an educational or clinical setting. A Master's degree in Psychology, Masters in Social Work, or a related field is preferred for this role.,
About Insighte: Insighte is a leading neurodiversity-affirming and child-rights driven organization dedicated to fostering inclusion for children with developmental differences. We provide support services such as Shadow Teachers, Special Educators, Homecare therapy, and counselling, ensuring that every child can thrive in their natural environments (school, home, and community) with dignity and support. Role Summary: We are seeking a Learning Support Assistant to work closely with children with Autism, ADHD, learning disabilities, and other developmental needs in mainstream school settings. In this role, you will serve as a one-on-one educational facilitator for a child, helping them achieve academic, behavioural, and social goals in an inclusive classroom. After approximately six months of successful school-based support, you will also have the opportunity to take on Homecare therapy assignments, providing individualized support to children at home. Insighte provides comprehensive in-house training (including the TEACCH approach and other neurodiversity-affirming methods) to prepare you for both school and home environments, ensuring you are fully equipped before transitioning into any Homecare role. Key Responsibilities: In-Class Support: Work as a shadow teacher within a classroom, facilitating the child's inclusion by adapting lessons and activities to their needs and assisting with attention, communication, and social interaction. Home Environment Support: Following the initial period, deliver one-on-one therapeutic or educational sessions in a child's home environment, reinforcing learning and behavioural strategies in daily routines (with full training provided beforehand). Goal Implementation: Collaborate with special educators or Mentors to implement individualized education plans (IEPs) or learning goals for the child, focusing on academic progress, behaviour modification, and social skills development. Progress Monitoring: Track the child's improvements and challenges. Maintain daily notes and prepare monthly progress reports for parents and the Insighte team, highlighting milestones and areas needing adjustment. Parent & Teacher Collaboration: Communicate regularly and professionally with parents, teachers, and the Insighte team to ensure consistency in strategies across school and home. Provide guidance to parents on how to support the child's development at home. Inclusive Advocacy: Uphold a child-rights based approach in all interactions, advocating for the child's needs and inclusion. Help reintegrate the child into mainstream activities by bridging learning or social gaps. Professional Development: Attend all required in-house training sessions, workshops, and supervision meetings. Continuously update your skills and apply feedback to improve the child's support plan. Qualifications: Educational Background: Masters degree in Psychology/ Social work or related field. Additional certification or diploma in Special Education is highly valued. Experience: Prior experience or internships working with children (especially those with special needs) is preferred. Understanding of inclusive education practices is a plus. Skills: Excellent communication skills (fluency in English is required; proficiency in Hindi/Kannada is a plus). Creativity in approach, patience, and the ability to engage children in learning. Strong observational and reporting skills to document progress. Mindset: Passionate about inclusion and child development. A self-starter who is proactive, eager to learn, and adaptable in challenging situations. Empathy, positivity, and professionalism are essential. Other Requirements: Ability to commit to at least 1 year in the role to ensure continuity in the child's progress. Punctuality and reliability in attending sessions (school hours and any scheduled home sessions). Willingness to travel within the city for home assignments if required. Training & Career Development: At Insighte, you will undergo robust in-house training when you join, equipping you with techniques like the TEACCH method and neurodiversity-affirming practices to confidently support children with special needs. You'll receive ongoing supervision and mentoring throughout the year to refine your skills. Before taking on any Homecare assignment, you will be provided specialized training and orientation to ensure you can effectively transition to the home environment. This role is designed with growth in mind - as you gain experience, you expand your impact from the school into the home, broadening your expertise in inclusive education and therapy. Compensation & Benefits: Remuneration: Starting salary is in the range of 20,000 - 30,000 per month during the initial school-based assignment. As you take on additional Homecare sessions alongside shadow teaching, your earning potential can increase up to 40,000 per month, reflecting the added responsibilities and client engagements. Work Schedule: This is a full-time role (typically Monday to Friday day shifts, following school timings for shadow support). Homecare sessions, if assigned, are scheduled in alignment with family needs, with consideration for a balanced workload. Professional Development: Access to regular training workshops, webinars, and courses conducted by Insighte to enhance your professional knowledge. Year-round supervision ensures you have guidance and support whenever needed. Inclusive Culture: Be part of a young and energetic team that values each member's insights. We pride ourselves on a friendly, inclusive work environment where your ideas and growth are encouraged. You will have the fulfillment of making a tangible difference in a child's life and contributing to a more inclusive society every day.,
As the School Leader at SPOT, you will play a crucial role in empowering teenagers aged 11-17 through experiential learning. Your primary objective will be to equip students with real-world skills and cultivate socially conscious, curious, and capable individuals who are prepared to excel in an ever-evolving world. At SPOT, we are dedicated to fostering an inclusive, nurturing environment that enables every student to thrive based on their unique needs and strengths. Your responsibilities will include designing and implementing innovative and experiential learning curricula that are personalized to align with Spot's philosophy. You will tailor learning experiences to meet the individual needs and interests of each student, implementing strategies for gifted education and supporting 2e learners. Additionally, you will develop and oversee both school and after-school programs that encourage creativity, critical thinking, and innovation in line with SPOT's vision. Creating a neuroinclusive and diverse learning space that caters to various learning styles and abilities will be essential. You will also lead a team of educators, fostering a culture of collaboration and growth while staying abreast of the latest trends and best practices in experiential and gifted education. Building strong relationships with students, parents, and the local community, as well as collaborating with external organizations and professionals, will be key to enhancing learning experiences at SPOT. To excel in this role, you should hold a Master's degree in Education or a related field, with proven experience in designing and implementing experiential and gifted education programs. Teaching certification and experience in personalized learning approaches are highly desirable. Strong leadership skills, a commitment to diversity and inclusion, and excellent communication and interpersonal abilities are crucial for success in this position. Joining SPOT will provide you with the opportunity to make a real impact on the educational experience of neurodivergent learners in a supportive and dynamic environment. You will work within a collaborative, innovative culture alongside a passionate team dedicated to educational innovation and emotional well-being. This role offers personal and professional growth within a unique microschool setting, allowing you to contribute to a personalized learning experience for each child and play a significant role in establishing an inclusive, neurodiverse-friendly educational model that could shape the future of learning in India. If you are passionate about education, psychology, and working with neurodivergent students, we invite you to apply by sending your resume and a cover letter detailing your experience, philosophy, and enthusiasm for working with neurodivergent children to hr@spotschool.in. Join us at SPOT and be part of a transformative educational journey!,
Location: Bengaluru (Whitefield) Role Type: Full‑time, in‑person leadership Reports to: Founder & CEO Start Date: ASAP (flexible for the right candidate) Why SPOT Exists (School for One) Most schools ask children to fit the system. SPOT flips that. We design the system around the child—especially those who are home‑schooled, in alternative pathways, twice‑exceptional (2e) , neurodivergent, or gifted . We blend strength‑based, hands‑on learning with flexible IGCSE/NIOS pathways and studio‑style projects. Our belief is simple: every child can thrive when learning meets them where they are. website: www.spot.ac The Role in One Line You are the philosophical center and the learning architect of SPOT—designing experiences that help each learner flourish and holding the community to a neuroaffirming, humane standard. What You’ll Do (and Love) Design learning that feels alive: Build mixed‑age studios, mastery progressions, and projects that matter. Personalize ILPs/PLPs, and make exhibitions the heartbeat of the year. Champion 2e & gifted excellence: Blend acceleration with accommodations . Convene therapists + teachers to create enabling environments—sensory‑friendly, executive‑function aware, AAC/assistive‑tech smart. Grow a culture worth belonging to: Model restorative, trauma‑informed practices. Coach teachers weekly. Celebrate curiosity, effort, and joy. Make inclusion operational: From RTI/MTSS to classroom playbooks, ensure supports are integrated , not add‑ons. Build the school from zero‑to‑one: Admissions flows, timetables, safety protocols, documentation, audits—run a tight ship without losing soul. Partner with families & community: Parent circles, showcase days, and clear communication cadences. Build referral bridges with psychologists, schools, and allies. Tell the story with evidence: Dashboards for progress, wellbeing, attendance, behavior. Publish termly impact notes that are honest, humane, and data‑literate. First‑Year Outcomes (Destination, not just checkpoints) Launch & Enroll: Cohort of 15–40 learners with clean intake, evaluations, and ILP/IEP processes. Learning Model Live: Mastery‑driven, flexible pacing; IGCSE/NIOS aligned where relevant; at least two public exhibitions . Inclusion Fidelity: Accommodations delivered ≥85% as planned; reduction in behavior incidents; sensory routines embedded. Team & Culture: Mission‑aligned hires made; weekly PD humming; restorative norms practiced daily. Ops & Safety: Safeguarding checklists green; documentation audit‑ready; parent comms reliable and warm. Community & Referrals: Steady partnerships producing qualified leads; parent CSAT/NPS ≥80%. Evidence of Impact: Transparent dashboards; a termly impact report that showcases learning, not just scores. Craft & Responsibilities (How you’ll get there)Strategy & Vision Translate SPOT’s philosophy into an annual plan, budget, and OKRs. Lead continuous improvement cycles (plan–do–study–act) anchored in learner voice. Learning Design & Assessment Architect studios, mastery ladders, and exhibition arcs. Implement UDL, differentiated instruction, executive‑function scaffolds, and assistive tech. Curate IGCSE/NIOS curricula; design fair assessment (formative, portfolios, competency badges). Inclusion & 2e/Gifted Practice Operationalize neuroaffirming practices; integrate enrichments with supports. Run multi‑disciplinary case conferences for complex learner profiles. Build PBS and crisis‑prevention protocols that protect dignity. Student Services & Safeguarding Own admissions, intake, ILPs/IEPs, reviews, and transitions. Ensure child protection, safety drills, mandated reporting, incident management. People Leadership Hire, schedule, and coach teachers, mentors, and support staff. Lead weekly PD on UDL, executive function, restorative practice, assessment for learning, and parent partnership. Operations & Compliance Stand up scheduling, attendance, transport, facility readiness, procurement, and vendor management. Ensure compliance with NIOS/IGCSE processes, health & safety norms, and documentation. Parent & Community Partnership Set predictable communication cadences: weekly updates, portfolio showcases, ILP/IEP reviews, parent circles. Build bridges with feeder schools, clinicians, and community organizations. Data, Reporting & Budget Implement a simple SIS/CRM for admissions, progress, and wellbeing. Own the budget and unit economics; allocate resources where they change lives. Who You Are (Signals we’re looking for)Must‑Haves 2+ years in education, with school leadership/academic coordination (microschool or alt‑ed a plus). Depth in inclusive education and 2e/gifted —you’ve built accommodations and enrichment, not one or the other. Working knowledge of IGCSE / NIOS pathways, portfolios, and competency‑based assessment. Proven instructional leadership: UDL, differentiation, PBL, mastery grading. Track record of building systems from zero to one (policies, SOPs, timetables, PD, audits). High‑trust family partnerships; calm conflict resolution; trauma‑informed, neuroaffirming stance. Operational rigor: compliance, safeguarding, documentation, budget discipline. Nice‑to‑Haves Background in special education/psychology/OT/SLP; leading multi‑disciplinary teams. Experience with executive‑function coaching, AAC, assistive tech, sensory‑integrated classrooms. Exposure to international frameworks (IB/Montessori/Waldorf/Reggio) adapted for inclusion. Startup/NGO experience; love for rapid iteration and lean ops. Mindsets & Traits Mission‑driven, learner‑centric, equity‑oriented. Systems thinker who zooms from vision to detail without losing either. Clear, warm communicator; high empathy with healthy boundaries. Data‑curious and reflective; decisive when it counts. Compensation & Benefits Competitive salary with performance‑linked incentives. Professional development budget; certifications in inclusion & gifted education. Health benefits and wellbeing support. Founding‑team autonomy and growth pathway. How to Apply Send your CV/portfolio and a short note (≤500 words) on: A time you redesigned learning for a 2e or gifted student. One system you built that improved inclusion fidelity or learning outcomes. Your 90‑day plan to open SPOT. Email: careers@spot.school (subject: Founding Learning Architect & School Leader – SPOT ) Equal Opportunity SPOT is an equal‑opportunity employer. We celebrate diversity and are committed to a safe, neuroaffirming workplace for people of all identities and abilities.
Job Title: Inclusion Coordinator – Preschool Location: Bangalore Employment Type: Full-time, In-person Working Hours: 8:00 AM – 3:00 PM (subject to school timings) Salary: ₹18,000 – ₹25,000 per month Kickstart Your Career & Make Real Impact Are you a fresh graduate or early-career professional passionate about early childhood education and inclusion ? At Insighte , we believe every child has extraordinary potential—and every young professional deserves the guidance and platform to make a difference. As an Inclusion Coordinator , you will not just teach—you’ll transform classrooms, support neurodivergent children, create Individualized Education Plans (IEPs), and collaborate with parents and teachers. You’ll also receive hands-on training, mentorship, and opportunities to showcase your work on public platforms , helping you build a strong professional profile while making a tangible impact. Your Role: Teach & Inspire: ● Plan and lead engaging classroom activities, Montessori lessons, and spoken English sessions. ● Build a positive, stimulating learning environment that supports creativity, exploration, and inclusion. ● Prepare and maintain activity plans and learning materials for hands-on, child-centered education. Champion Inclusion: ● Observe, assess, and document children’s development, preparing detailed progress reports for parents. ● Design and implement IEPs for neurodivergent children, ensuring every child’s strengths are nurtured. ● Support teachers and parents with practical strategies for inclusive learning. Collaborate & Grow: ● Work closely with educators, families, and colleagues to create an inclusive and strengths-focused culture. ● Take part in Insighte’s structured training and mentorship programs to accelerate your career growth. ● Get opportunities to present your work and insights on public platforms , building visibility and professional credibility. Who You Are: ● Graduate or Postgraduate in Education, Psychology, Human Development, or related fields (B.Ed). ● Strong interest in Early Childhood Learning and inclusion, with a desire to make a difference. ● Outgoing, confident, and able to communicate effectively with children, parents, and colleagues. ● Freshers or early-career professionals eager to learn and grow in a supportive environment. Why Join Insighte: ● Training & Mentorship: Learn from experienced educators and inclusion specialists. ● Professional Visibility: Opportunities to showcase your work on public platforms. ● Impactful Work: Directly contribute to the growth and inclusion of children. ● Fun, Inclusive Environment: Work with a passionate team that values your voice. ● Competitive Salary: ₹18,000 – ₹25,000 + school holidays and 12 days paid leave. ● Career Growth: Flexible opportunities to expand your skills and expertise.
As an Inclusion Coordinator at Insighte, you will play a crucial role in transforming classrooms, supporting neurodivergent children, creating Individualized Education Plans (IEPs), and fostering collaboration among parents and teachers. Your responsibilities will include: - Teach & Inspire: - Plan and lead engaging classroom activities, Montessori lessons, and spoken English sessions. - Build a positive and stimulating learning environment that encourages creativity, exploration, and inclusion. - Prepare and maintain activity plans and learning materials for hands-on, child-centered education. - Champion Inclusion: - Observe, assess, and document children's development, preparing detailed progress reports for parents. - Design and implement IEPs for neurodivergent children, focusing on nurturing each child's strengths. - Support teachers and parents with practical strategies for inclusive learning. - Collaborate & Grow: - Work closely with educators, families, and colleagues to cultivate an inclusive and strengths-focused culture. - Engage in Insighte's structured training and mentorship programs to accelerate your career growth. - Seize opportunities to present your work and insights on public platforms, enhancing your visibility and professional credibility. Qualifications Required: - Graduate or Postgraduate in Education, Psychology, Human Development, or related fields (B.Ed). - Strong interest in Early Childhood Learning and inclusion, with a passion for making a difference. - Outgoing, confident, and effective communicator with children, parents, and colleagues. - Freshers or early-career professionals eager to learn and develop in a supportive environment. Joining Insighte offers you: - Training & Mentorship from experienced educators and inclusion specialists. - Professional Visibility through opportunities to showcase your work on public platforms. - Impactful Work contributing directly to the growth and inclusion of children. - Fun, Inclusive Environment collaborating with a passionate team that values your input. - Competitive Salary range of 18,000 - 25,000 along with school holidays and 12 days paid leave. - Career Growth with flexible opportunities to expand your skills and expertise.,
As a Learning Support Assistant/Shadow Teacher at Insighte, a leading organization dedicated to fostering the inclusion of neurodiverse children, your role involves providing crucial support services to children in their natural environments. Your responsibilities will include: - Assisting with daily tasks to support the children's development - Implementing behavioral strategies tailored to each child's unique needs - Conducting assessments to evaluate the children's progress - Collaborating with other healthcare professionals to ensure holistic development - Working closely with children, their families, and the school community to promote inclusion To excel in this role, you should possess the following qualifications: - Special Education, Teaching, and Psychology skills - Experience in conducting Psychological Testing and Mental Health assessments - Knowledge of Family Therapy and intervention techniques - Ability to work collaboratively with interdisciplinary teams - Excellent communication and interpersonal skills - Empathy and understanding of the needs of neurodiverse children - Experience working in an educational or clinical setting - Master's degree in Psychology, Masters in Social Work, or related field Insighte is a Neurodiversity Affirming and Child Rights Driven organization based in Bangalore Urban, committed to social innovation and excellence. We provide support services for children, including Shadow Teachers, Special Educators, and Counseling support, tailored to each child's unique strengths and rights.,
As an Associate Psychologist Learning Support Assistant at Insighte, you will have the opportunity to make a real difference in a child's life by supporting children with Autism, ADHD, and learning difficulties in inclusive classroom and home-based settings. Your role will be high-impact and hands-on, working closely with therapists and educators to help children participate meaningfully in their academic and social worlds. **Key Responsibilities:** - Assist children in classrooms or home setups as a 1:1 support - Implement and track Individualized Education Plans (IEPs) - Coordinate with school staff, therapists, and parents - Support behavior and emotional regulation strategies - Be the child's learning companion academically, socially, and emotionally **Qualifications Required:** - Bachelor's/Masters in Psychology, Special Education, or Social Work - Freshers welcome (0-2 years) - Must be based in Bangalore or willing to relocate - Exposure to Autism/ADHD is a bonus - RCI certification or NIOS familiarity is a plus If you join Insighte, you will start with a salary of 3 LPA which can grow up to 5 LPA post-training and homecare eligibility. You will have access to structured in-house certification and mentorship, real clinical exposure, and a growth path to therapist/lead roles. Working with a passionate team dedicated to making a real difference, you will have the opportunity to contribute to India's growing inclusive education movement. If you are passionate about making a positive impact on children's lives and are looking to build a rewarding career in psychology, we encourage you to apply now and become a part of our team at Insighte.,
Job Title: Assistant Psychologist Role: Homecare Therapist Location: Noida / Greater Noida / Gaur City / Gurgaon / South Delhi / West Delhi Role Overview The Homecare Therapist will work directly with children at home to support their developmental goals in academics, communication, behaviour, social skills, and play. The role requires implementing individualized intervention plans that build on the child's strengths, using structured methods based on the TEACCH framework and positive behaviour support. Therapists will work collaboratively with families, supervisors, and other professionals to ensure a consistent and holistic approach across settings. Key Responsibilities Conduct one-on-one home sessions focusing on communication, academics, behaviour, social skills, and play. Implement individualized home programs (IEP) guided by the clinical or program supervisor. Apply a strength-based approach identify and utilize the child's abilities, interests, and motivators. Incorporate TEACCH principles such as visual schedules, structured work systems, task organization, and environmental predictability. Foster communication skills through modeling, visual cues, and structured interaction. Support social interaction and play development through structured and guided play sessions. Maintain accurate session notes, progress logs, and data sheets for each child. Collaborate with the Insighte team and parents for review meetings and program adjustments. Participate in regular training, supervision, and IEP reviews. IEP (Individualized Education Plan) Responsibilities Each Homecare Therapist is responsible for developing, implementing, and updating IEPs for assigned children, with guidance from supervisors. 1.? ?Present Level of Performance (PLOP) Assess and record the child's current skills and needs in the following domains: Academics / Cognitive skills Communication Behaviour and self-regulation Social skills Play and leisure Identify both strengths and challenges, using observations and parent input. 2.? ?Strength-Based Summary Highlight what the child does well interests, motivators, and preferred learning styles to guide interventions positively. 3.? ?Goal Setting Develop long-term goals (36 months) in all key domains. Break these into short-term, measurable objectives with clear strategies, tools, and evaluation methods. 4.? ?Strategies & Implementation Use TEACCH-based structured teaching (visual supports, work systems, routines). Embed learning in natural, play-based contexts. Reinforce communication and social skills through everyday interactions. 5.? ?Parent Collaboration Conduct weekly parent updates on progress and activities. Share carryover plans and home practice ideas. Offer monthly parent training sessions to ensure consistency at home. 6.? ?Monitoring & Review Record daily session notes and track progress against goals. Conduct monthly IEP progress reviews with supervisors. Update the IEP every 3 months or as required. Qualifications & Skills Masters degree in Psychology, Special Education, Early Childhood Education, Behavioural Science, or related field. Experience working with children with developmental, learning, or behavioural needs (home, school, or therapy setting preferred). Knowledge of TEACCH, ABA, or structured intervention models. Strong communication, documentation, and observational skills. Empathetic, patient, adaptable, and professional in interactions with children and families. Approach & Values Strength-Based: Focus on abilities and potential rather than limitations. Structured & Visual: Apply TEACCH-based tools like visual schedules and work systems. Collaborative: Partner with parents, supervisors, and schools for holistic progress. Playful & Purposeful: Embed goals within play and daily routines to promote engagement and generalization.
Role Overview: As a Learning Support Assistant at Insighte, you will be working closely with children with Autism, ADHD, learning disabilities, and other developmental needs in mainstream school settings. Your primary responsibility will be to serve as a one-on-one educational facilitator for a child, helping them achieve academic, behavioral, and social goals in an inclusive classroom. Additionally, after a successful period of school-based support, you will have the opportunity to provide individualized support to children at home through Homecare therapy assignments. Insighte offers comprehensive in-house training to prepare you for both school and home environments, ensuring you are fully equipped for any Homecare role. Key Responsibilities: - In-Class Support: Work as a shadow teacher within a classroom, adapting lessons and activities to meet the child's needs, assisting with attention, communication, and social interaction. - Home Environment Support: Deliver one-on-one therapeutic or educational sessions in the child's home environment, reinforcing learning and behavioral strategies in daily routines. - Goal Implementation: Collaborate with special educators or mentors to implement individualized education plans (IEPs) or learning goals for the child, focusing on academic progress, behavior modification, and social skills development. - Progress Monitoring: Track the child's improvements and challenges, maintain daily notes, and prepare monthly progress reports for parents and the Insighte team. - Parent & Teacher Collaboration: Communicate regularly with parents, teachers, and the Insighte team to ensure consistency in strategies across school and home, providing guidance to parents on supporting the child's development at home. - Inclusive Advocacy: Advocate for the child's needs and inclusion, help reintegrate the child into mainstream activities by bridging learning or social gaps. - Professional Development: Attend required in-house training sessions, workshops, and supervision meetings, continuously update skills, and apply feedback to improve the child's support plan. Qualification Required: - Educational Background: Masters degree in Psychology/Social work or related field, additional certification or diploma in Special Education is highly valued. - Experience: Prior experience or internships working with children, especially those with special needs, understanding of inclusive education practices is a plus. - Skills: Excellent communication skills, fluency in English is required, proficiency in Hindi/Kannada is a plus, creativity in approach, patience, ability to engage children in learning, strong observational and reporting skills. - Mindset: Passionate about inclusion and child development, self-starter, proactive, eager to learn, adaptable, empathetic, positive, and professional. - Other Requirements: Ability to commit to at least 1 year in the role, punctuality, reliability in attending sessions, willingness to travel within the city for home assignments if required.,
We are looking for a skilled Service Officer to join our team at Kotak Mahindra Bank Limited. The ideal candidate will have 2 to 7 years of experience in branch banking and excellent customer service skills. Roles and Responsibility Manage and resolve customer complaints professionally. Provide exceptional customer service and ensure satisfaction. Develop and implement effective solutions to improve customer experience. Collaborate with internal teams to achieve business objectives. Analyze customer feedback and suggest improvements. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum 2 years of experience in branch banking or related field. Strong knowledge of banking products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Any graduate degree from a recognized university. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.