Job Title and Overview IT Support Engineer / Sr. IT Support Engineer Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands on knowledge and experience on Active Directory, Azure Administration, O365 administration. Basic knowledge of the OSI model, switching and internet routing technologies Basic understanding of network concepts, cloud & virtualization tools. Understanding of IT infrastructure and Security. Ability to assess faults, prioritize, respond and escalate accordingly. Clear communicator (both written and verbal). Provided technical support for operational administration, Directory Services, servers and TCP/IP networks. Ensuring correct comprehension, response time and resolution of issues/requests/emails. Procient and knowledgeable and knows how to properly troubleshoot various problems + Education and Experience Bachelors / Masters Degree (any stream) 2 to 7 years of relevant experience + Compensation and Benets 5 Days working routine Night shift
Job Title : IT Support Engineer + Job Description: Hands on knowledge and experience working on Windows OS (Client OS and Server OS) Hands-on experience in providing L2/L3 level support within IT Infrastructure environments. Hands on knowledge and experience on Active Directory, Azure Administration, O365 Administration. Hands-on experience in End user computing (EUC) support including desktops, laptops, mobile devices, and peripheral troubleshooting. Basic knowledge of the OSI model , switching and internet routing technologies Basic understanding of network concepts, cloud & virtualization tools. Having exposure to VMware, Hyper-V, or Horizon View would be an added advantage. Design, create, and optimize Group Policies and global IT policies across multi-domain environments. Configure and manage VDI solutions , especially using VMware Horizon . Deep knowledge of Remote Desktop Services and Thin Client configurations. Clear communicator (both written and verbal). Provided technical support for operational administration, Directory Services, servers and TCP/IP networks . Proficient and knowledgeable and knows how to properly troubleshoot various problems + Education and Experience: 2 to 6 years of relevant experience Bachelors / Masters Degree (any stream) 5 Days working routine If called on weekends, then it will be a additional payout for those days. Working Conditions Details: Hours of work 8 pm IST to 5 am IST (Night Shift) - Monday to Friday Overtime expectations If there’s a ticket which needs your presence then yes, you need to stay back and support the business user. Work environment Office is equipped with all the infrastructure needed to carry our your daily tasks. Travel requirements Annual Offsite is a fun event for our engineers. Excellent Communication Needed Evaluation and Review: It would be depend on the number of tickets you resolve and how you resolve. We have incentives based on the number of support hours for clients. Visit our websites to know more about us- https://www.inputiv.com/ https://www.tlminsidesales.co Address: Near, 102, Wing 5, Rajat Sankul, St Stand Rd, Ganesh Peth Colony, Nagpur, Maharashtra 440018 - https://g.co/kgs/wi2LWb1 Job Type: Full-time Pay: ₹212,044.78 - ₹1,076,580.88 per year Shift: Night shift US shift Work Days: Monday to Friday Work Location: In person
Job Opening: Technical Support Engineer (Fresher) Night Shift | Work from Office Are you a recent graduate with strong English communication skills and a passion for technology? We're hiring freshers for a Technical Support Engineer role. On-the-job training provided just bring your communication skills and willingness to learn Key Responsibilities: Provide first-level technical support for IT-related queries Troubleshoot issues related to networking, cloud services, and Microsoft applications Maintain accurate documentation and logs of all support interactions Communicate effectively with users and internal teams Ensure timely resolution of service tickets and incidents You're a Great Fit If You Have: A recent degree in Computer Science, IT, or a related field Excellent English communication skills written and spoken Basic knowledge of Microsoft admin tools, networking, or cloud technologies A learning mindset and strong problem-solving abilities Readiness to work night shifts from our office location What We Offer: Hands-on training & mentorship Real-time exposure to IT support tools and challenges Supportive team and work environment Growth opportunities within the organization
You will be working at Inputiv LLP, a company that specializes in providing cost-effective IT support for Managed Service Providers (MSPs) in the United States and Australia. Your role will involve hands-on experience with Windows OS, including both Client OS and Server OS. Additionally, you will need to have practical knowledge and experience in Active Directory, Azure Administration, and O365 Administration. A basic understanding of the OSI model, switching, internet routing technologies, network concepts, cloud, and virtualization tools is required. You should also possess knowledge of IT infrastructure and Security. As part of your responsibilities, you will be expected to assess faults, prioritize tasks, respond to issues promptly, and escalate when necessary. Communication skills, both written and verbal, are crucial for this role. You will provide technical support for operational administration, Directory Services, servers, and TCP/IP networks. Ensuring timely comprehension, response, and resolution of issues, requests, and emails will be key aspects of your job. Proficiency in troubleshooting various problems is essential. To be eligible for this position, you should have 2 to 6 years of relevant experience and hold a Bachelors or Masters Degree in any stream. The work routine consists of 5 days a week, with working hours from 8 pm IST to 5 am IST (Night Shift) from Monday to Friday. Overtime may be required based on the urgency of tickets that need your attention. The office environment is equipped with all the necessary infrastructure to support your daily tasks. Evaluation and review of your performance will be based on the number of tickets resolved and the quality of your resolutions. Incentives are provided based on the number of support hours dedicated to clients. Additionally, an annual offsite event is organized as a fun activity for engineers. If you are looking to join a dynamic team and contribute your expertise in IT support services, this role at Inputiv LLP could be the right fit for you.,