Job Title: Business Analyst – Software Solutions (Hybrid Role) Experience Required: 3+ Years Location: Surat, Gujarat (Hybrid) Employment Type: Full-Time Company Overview: At Infoloop Technologies® , we empower businesses through transformative digital solutions. As a forward-thinking B2B software development firm, we specialize in SaaS platforms, CRM implementations, and MERN stack development. Our mission is to deliver scalable, intuitive, and performance-driven technology that unlocks tangible business value for our clients worldwide. To support our continued growth, we are looking for a Business Analyst to act as the strategic interface between business goals and technical execution, ensuring seamless translation of requirements into impactful solutions. Role Overview: The Business Analyst will work cross-functionally with internal teams and clients to gather, analyze, and document business requirements, streamline processes, and support the development of customer-centric digital products. You will play a critical role across the entire project lifecycle—from ideation to delivery—especially in fast-paced agile environments involving CRM systems, SaaS platforms, and MERN stack development. Key Responsibilities: Lead client interactions to gather requirements, identify objectives, and define project scope. Translate business needs into detailed BRDs, FRDs , user stories, process flows, and wireframes. Support product owners and project managers in backlog grooming, prioritization, and sprint planning. Collaborate with UI/UX, development, and QA teams to ensure product deliverables align with business goals. Conduct business process modeling, gap analysis, and feasibility assessments. Ensure smooth communication between stakeholders and development teams throughout the SDLC. Participate in UAT planning, execution, and feedback cycles. Contribute to roadmap planning, MVP scoping, and continuous product enhancement initiatives. Communication & Interpersonal Skills: Exceptional written and verbal communication to articulate technical and non-technical concepts clearly. Proficient in conducting requirement workshops, stakeholder interviews , and client demos . Skilled at writing high-quality documentation including user stories, acceptance criteria, and training materials. Adept at collaborating across functions —from developers and designers to senior leadership. Strong active listening, negotiation, and conflict resolution abilities. Ability to present complex ideas in a client-friendly and consultative manner , both in-person and virtually. Required Skills & Qualifications: Bachelor’s degree in Business Administration, MIS, Computer Science, or related field. 3+ years of relevant experience in a Business Analyst role within a software or IT services environment. Proficient in Agile/Scrum methodologies and SDLC best practices. Experience working on projects involving SaaS platforms, CRM systems (e.g., Zoho, Salesforce, Odoo), or MERN stack. Familiarity with tools such as JIRA, Confluence, Figma, Balsamiq , and wireframing platforms. Analytical and detail-oriented, with a strong sense of ownership and delivery accountability. Preferred Qualifications: Prior experience in product-based or startup environments. Exposure to databases, APIs, and front-end/back-end data flows. Certifications such as CBAP, CSPO, or PMI-PBA are a plus. Working knowledge of BI/reporting tools (e.g., Power BI, Tableau) is advantageous. Work Environment & Benefits: Hybrid Work Model : 3 days on-site (Surat), 2 days remote Competitive compensation and performance-driven bonus structure Cross-functional exposure with real-world, enterprise-grade projects Professional growth support through certifications, workshops, and mentoring Inclusive and innovation-focused team culture How to Apply: Qualified candidates may send their resume and (if applicable) relevant work samples or case studies to careers@infoloop.co with the subject line: Application for Business Analyst – Hybrid – Surat Job Type: Full-time Pay: Up to ₹55,502.52 per month Benefits: Flexible schedule Paid time off Work from home Work Location: In person

Job Title: QA Engineer – MERN Stack Applications Experience: 3+ Years Location: Surat, Gujarat (Hybrid) Employment Type: Full-Time Company Overview: Infoloop Technologies® is a next-generation digital solutions provider, focused on enabling business transformation through scalable and agile software development. We specialize in custom CRM platforms, SaaS applications, and full-stack solutions—including MERN stack development—for high-impact industries. As we expand our product footprint, we are looking to onboard a Quality Assurance (QA) Engineer with hands-on expertise in testing MERN stack-based web and mobile applications , ensuring our end-to-end delivery is robust, user-centric, and production-ready. Role Objective: The QA Engineer will ensure quality assurance across applications built using MongoDB, Express.js, React.js, and Node.js , with a focus on testing modern, API-driven, and component-based systems. You will collaborate with our development, DevOps, and UI/UX teams to drive quality through automation, continuous integration, and agile best practices. Key Responsibilities: Design and execute comprehensive test plans and test cases for MERN stack applications—both front-end (React) and back-end (Node/Express). Conduct manual testing across browsers, devices, and platforms to ensure optimal UI/UX consistency and responsiveness. Automate test cases using modern tools and frameworks such as Cypress , Jest , Playwright , or Selenium . Perform API testing for RESTful services using Postman , Swagger , or similar tools. Validate MongoDB data transactions, schema validations, and API integrations with the database. Actively participate in sprint planning, user story grooming, and Agile ceremonies to drive test-first development. Integrate testing workflows with CI/CD pipelines (GitHub Actions, Jenkins, etc.) to ensure continuous testing and delivery. Log, track, and report defects using JIRA or equivalent bug tracking tools, ensuring clear reproducibility and root-cause analysis. Contribute to QA process automation, reusable test case libraries, and internal best practices documentation. Required Skills & Qualifications: Bachelor’s degree in Computer Science, IT, or related field. 3+ years of hands-on QA experience, with at least 1-2 years testing MERN stack applications . Deep understanding of front-end testing principles (React components, Redux states, DOM manipulation). Familiarity with JavaScript and asynchronous testing techniques. Proficient in debugging tools (DevTools, Loggers) and test reporting. Strong grasp of software testing life cycle (STLC), Agile methodologies, and SDLC workflows. Experience with version control (Git/GitHub). Ability to identify performance bottlenecks and suggest optimizations. Preferred Qualifications: Working knowledge of NoSQL testing strategies for MongoDB. Prior experience with Jest , Cypress , Playwright , or similar JavaScript testing frameworks. Exposure to security testing, cross-site scripting (XSS), and input validation. ISTQB or equivalent QA certifications. Work Environment & Benefits: Hybrid Model : 3 days on-site (Surat Office), 2 days remote Competitive compensation with performance-linked incentives Work on dynamic, scalable, real-world products Learning & development initiatives and upskilling support Collaborative team culture focused on quality, innovation, and ownership Application Process: Please share your resume and relevant project portfolio to careers@infoloop.co . Job Type: Full-time Pay: Up to ₹45,408.50 per month Benefits: Flexible schedule Work from home Ability to commute/relocate: Dumas, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Experience: QA/QC: 3 years (Preferred) Location: Dumas, Surat, Gujarat (Preferred) Work Location: In person