Important : This role involves travel requirements for male candidates only; female candidates will not be required to travel. Candidates must have a two-wheeler with a valid driving license Key Responsibilities : - Manage and troubleshoot servers, firewalls (open source/device-based), G-Suite/O365, wireless networks, and network security. - Assist in maintaining IT asset and software inventory. - Perform Active Directory user administration, password resets, and unlocks. - Install, maintain, and upgrade hardware, software, and server infrastructure. - Conduct data backup operations and ensure system availability with minimal downtime. - Handle helpdesk and ticketing management. - Troubleshoot and maintain external computer peripherals, including printers, switches, projectors, mobile devices, and video conferencing tools like Zoom/Teams. - Configure and troubleshoot Wi-Fi, LAN, DNS, DHCP, TCP/IP, and VPN. - Implement and administer endpoint security, DLP, and drive encryption. - Install and configure operating systems, including Server 2008/2012R2/2018, Windows 10, and Mac OS. - Manage firewalls: Installation, configuration, VPN setup, link failover, and load balancing. - Perform network cabling, routing, VLAN configuration, and security patch deployment. - Collaborate with vendors for hardware and software support
Key Responsibilities Troubleshooting skills of laptops & desktops Outlook configuration & troubleshooting End point security About Company: Infodot is Your Trusted IT Partner & Advisor. We build a bridge between where you are & where you want to be. Our managed IT services make it possible for you and your staff to be home for dinner every night, instead of being stuck at the office because of IT issues. Get increased efficiency, cost savings, and peace of mind with our tailored IT solutions.
As an IT Support Technician at Infodot, you will be responsible for: - Troubleshooting skills of laptops & desktops - Outlook configuration & troubleshooting - End point security Infodot is Your Trusted IT Partner & Advisor. We build a bridge between where you are & where you want to be. Our managed IT services make it possible for you and your staff to be home for dinner every night, instead of being stuck at the office because of IT issues. Get increased efficiency, cost savings, and peace of mind with our tailored IT solutions.,