Immigration Consultant

We are looking for a confident, customer-oriented and result-driven Immigration Consultant Cum Branch Manager to manage immigration consultancy operations, guide candidates interested in overseas opportunities, and handle branch-level business development. The ideal candidate should have knowledge of different visa categories, excellent communication skills, and the ability to convert prospective enquiries into clients.

• Counsel candidates regarding overseas education, employment, immigration and visa opportunities.
• Guide applicants on country-specific immigration requirements and documentation.
• Explain different types of visas, eligibility criteria, application procedures and processing requirements.
• Handle customer enquiries through calls, walk-ins, WhatsApp and other channels.
• Follow up with prospective clients and convert enquiries into confirmed business.
• Maintain candidate records, application status and client databases.
• Coordinate with internal teams and overseas associates for application processing.
• Manage daily branch operations, customer service and business development activities.
• Achieve monthly sales and client acquisition targets.
• Build and maintain strong relationships with candidates and clients.

• Graduate in any discipline.
• Minimum 1 year of relevant experience in immigration or overseas consultancy.
• Knowledge of different visa categories and immigration processes.
• Excellent verbal and written communication skills.
• Strong counselling, convincing and negotiation abilities.
• Customer relationship management and sales skills.
• Basic computer knowledge, MS Office, Email and CRM.
• Leadership and branch management capabilities.
• Target-oriented and professional approach.

• Candidates with experience in Immigration Consultancy, Visa Consultancy or Overseas Recruitment.
• Experience in handling walk-in clients and counselling sessions.
• Ability to manage a team and branch operations.
• Strong client conversion and business development skills.

• Monthly client acquisition and conversion.
• Revenue generation and sales targets.
• Customer satisfaction and service quality.
• Lead follow-up and enquiry management.
• Branch operational efficiency.