As the Associate - Program Management at IIDE Andheri Campus, you will be responsible for setting up online, offline, and hybrid classrooms, managing the institutes digital and physical assets, and ensuring an exceptional experience for students in the PG program. You will coordinate with trainers and students, manage the Learning Management System (LMS), and oversee various administrative tasks to ensure smooth operations. What Youll Do Classroom Setup and Management Set up online, offline, and hybrid classrooms, ensuring the proper functioning of digital and physical assets. Manage trainer schedules via Google calendars to ensure effective coordination. LMS and Reporting Oversee the Learning Management System (LMS), ensuring its proper utilization by trainers and students. Generate and present reports to management on course progress and key metrics. Student Orientation and Coordination Conduct student orientation sessions to familiarize them with the program and its structure. Coordinate with students through CRM, calls, emails, and WhatsApp, addressing any queries or concerns. Industry Engagement Reach out to industry professionals for guest sessions via LinkedIn, enhancing the learning experience. Provide ongoing support to trainers, addressing course delivery-related queries. Course Monitoring Monitor course progress, providing timely feedback to teaching staff. Serve as a communication bridge between students and trainers, particularly regarding course schedules and timings. SOP Compliance and Moderation Ensure course delivery follows predefined Standard Operating Procedures (SOPs). Assist in the moderation process for final course results and generate mark sheets. Data Management Follow up on student data upload on the NSDC portal for certification generation. Analyze course feedback and statistical data, preparing reports on course progress weekly or monthly. Who You Are Must-Have Minimum 2 years of experience in program coordination, student operations, or a related role. Excellent communication skills, both written and spoken (English). Proficiency in Google Workspace (Sheets, Docs, GDS, etc.). Knowledge of WhatsApp Messenger, Zoom, and email automation tools like GMass, Mail Merge, or MailChimp is a plus. Proficient LinkedIn user. Qualification Graduation/Postgraduate degree in any stream. Strong written and verbal communication skills in the English language. Should Have

As the Associate - Program Management at IIDE Andheri Campus, you will be responsible for setting up online, offline, and hybrid classrooms, managing the institute's digital and physical assets, and ensuring an exceptional experience for students in the PG program. You will coordinate with trainers and students, manage the Learning Management System (LMS), and oversee various administrative tasks to ensure smooth operations.What You'll DoClassroom Setup and ManagementSet up online, offline, and hybrid classrooms, ensuring the proper functioning of digital and physical assets.Manage trainer schedules via Google calendars to ensure effective coordination.LMS and ReportingOversee the Learning Management System (LMS), ensuring its proper utilization by trainers and students.Generate and present reports to management on course progress and key metrics.Student Orientation and CoordinationConduct student orientation sessions to familiarize them with the program and its structure.Coordinate with students through CRM, calls, emails, and WhatsApp, addressing any queries or concerns.Industry EngagementReach out to industry professionals for guest sessions via LinkedIn, enhancing the learning experience.Provide ongoing support to trainers, addressing course delivery-related queries.Course MonitoringMonitor course progress, providing timely feedback to teaching staff.Serve as a communication bridge between students and trainers, particularly regarding course schedules and timings.SOP Compliance and ModerationEnsure course delivery follows predefined Standard Operating Procedures (SOPs).Assist in the moderation process for final course results and generate marksheets.Data ManagementFollow up on student data upload on the NSDC portal for certification generation.Analyze course feedback and statistical data, preparing reports on course progress weekly or monthly. Who You AreMust-HaveMinimum 2 years of experience in program coordination, student operations, or a related role.Excellent communication skills, both written and spoken (English).Proficiency in Google Workspace (Sheets, Docs, GDS, etc.).Knowledge of WhatsApp Messenger, Zoom, and email automation tools like GMass, Mail Merge, or MailChimp is a plus.Proficient LinkedIn user.QualificationGraduation/Postgraduate degree in any stream.Strong written and verbal communication skills in the English language.Should HaveExperience in student coordination or educational operations is desirable.Nice to HaveAdditional experiences or skills in educational management or operations.Certifications or training that could enhance performance in the role.

Job DescriptionWork Timings: 10:15 am - 7:15 pmWorking Days: Monday - Friday (1st and 3rd Saturdays are working; 2nd, 4th & 5th Saturdays are off)Location: Andheri, Mumbai (5 minutes from Railway Station)Reports to: Admin Manager.Work Mode: 100% Work from OfficeWhy IIDE:At IIDE, we are dedicated to creating a supportive and collaborative work environment that promotes professional growth and impactful contributions. As a leading institution in digital education, we prioritize maintaining a safe and efficient campus to enhance the learning experience. Join us to play a vital role in ensuring the smooth operation of our facilities, contributing to a positive and productive environment for students and employees alike.About the Role:As the Sr. Associate - Facility Management at Andheri, Mumbai, you will support the efficient operation of our educational institute, serving 300 students and 80 employees. This role involves assisting with the daily management of facilities, coordinating with maintenance teams, and ensuring the campus is safe, well-maintained, and conducive to learning. You will also contribute to sustainability initiatives and help optimize space utilization for campus events.What You'll Do:Facility Maintenance & Support:Assist the Facility Manager in overseeing day-to-day campus operations, ensuring all infrastructure is well-maintained.Coordinate with maintenance staff, janitorial teams, and external contractors to address repair needs promptly.Ensure classrooms, offices, and common areas are clean, safe, and functional.Conduct routine inspections of the facility, identifying issues and ensuring they are resolved in a timely manner.Support the execution of maintenance schedules for key systems (e.g., HVAC, electrical, plumbing).Safety & Compliance:Ensure compliance with safety regulations and local building codes, including regular fire safety and emergency preparedness checks.Assist in implementing safety protocols for students, staff, and visitors, ensuring adherence to campus safety guidelines.Support the management of campus security systems, including CCTV, alarms, and access controls.Budget & Resource Assistance:Assist in managing the facilities budget, keeping track of expenditures and identifying cost-saving opportunities.Work closely with vendors and suppliers, helping to negotiate contracts and manage relationships.Assist in managing inventory for maintenance supplies and ensuring materials are restocked in a timely manner.Space Utilization & Event Coordination:Help optimize the use of campus space, coordinating with academic departments to ensure efficient use of classrooms, meeting rooms, and event spaces.Provide logistical support for campus events, working closely with the event planning team to ensure facilities are prepared for activities.Oversee the setup of audio-visual equipment, seating, and other logistical requirements during campus events.Sustainability & Environmental Initiatives:Support sustainability projects, such as energy-saving initiatives and waste management.Assist in managing recycling programs and promoting eco-friendly practices on campus.People & Vendor Management:Supervise maintenance, janitorial, and security teams, ensuring they follow schedules and complete tasks efficiently.Foster a positive working environment and help in training team members on safety protocols and maintenance best practices.Act as a liaison between vendors, suppliers, and internal stakeholders to ensure smooth operations.Additional Duties:Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.Who You Are:Must-Have:Minimum 5+ years of experience in facility management, co-working space management, or a related role.Basic knowledge of building systems, safety regulations, and facility maintenance processes.Strong organizational skills with the ability to manage multiple tasks and priorities.Excellent communication skills for working with vendors, contractors, and internal teams.Problem-solving abilities and quick decision-making in high-pressure situations.Proficiency with Google Workspace (Docs, Sheets, etc.) and facility management software.Should Have:Experience supervising maintenance, janitorial, and security teams.Sensitivity to operational needs and proactive problem-solving.Nice to Have:A degree in Facility Management, Engineering, or a related field.Experience in sustainability and environmental initiatives.Educational Background:Any graduate or postgraduate with a specialization in Facility Management, Engineering, or a related field is preferred.Location Preference:Candidates residing in Mumbai will be given preference.

[{"Salary":null , "Posting_Title":"Marketing Events & Partnerships Intern" , "Is_Locked":false , "City":"Mumbai" , "Industry":"Marketing" , "Job_Description":" We are actively seeking a Marketing Events & Partnerships Intern for a duration of 6 months to join our team. If you are passionate about event coordination, community building, and market expansion, this is an exciting opportunity to contribute to our growth in Tier-2 cities. In this role, you will engage with potential attendees, organize impactful events, and build meaningful relationships to enhance IIDEs presence. Key Responsibilities Engage with Leads & Stakeholder Communication Call and message leads from our CRM to share details about upcoming events. Build rapport and create excitement around attending our offline events. Address queries and provide relevant information to encourage participation. Relationship Building & Community Outreach Develop strong connections with potential attendees and key stakeholders. Support networking efforts to drive awareness and engagement. Event Research & Coordination Assist in researching venues, speakers, and logistical requirements for events. Contribute to event planning and execution, ensuring seamless operations. Support on-ground event management and execution. Feedback Collection & Process Improvement Gather post-event feedback from attendees to assess effectiveness. Provide insights to improve future events and activations. Requirements Must-Have: Currently pursuing a degree in any field. Strong communication skills, both verbal and written. Basic knowledge of Google Sheets and G-studio. Interest in event coordination, community engagement, and logistics. Nice-to-Have: Previous experience in event management or coordination. Ability to take initiative and solve problems resourcefully. Education: Any graduate Any specialization. Any postgraduate Any specialization. If youre an enthusiastic individual eager to gain hands-on experience in marketing events and partnerships, apply with a brief cover letter highlighting your interest and skills for the role. " , "Work_Experience":"Fresher" , "Job_Type":"Internship" , "Job_Opening_Name":"Marketing Events & Partnerships Intern" , "State":"Maharashtra" , "Country":"India" , "Zip_Code":"400013" , "id":"58003000012455263" , "Publish":true , "Date_Opened":"2025-02-26" , "Keep_on_Career_Site":false}]

[{"Salary":null , "Posting_Title":"JavaScript Developer Intern" , "Is_Locked":false , "City":"Mumbai" , "Industry":"Technology" , "Job_Description":" IIDE Education Pvt Ltd is a premier institute dedicated to empowering creative minds in the digital world. Our mission is to nurture talent by offering cutting-edge education in digital marketing, design, technology, and innovation . With a vibrant ecosystem and industry-relevant curriculum, we equip students with the skills needed to excel in todays dynamic landscape. About the Tech Team At IIDE , our tech team is the backbone that supports and enhances the work of all departments. We develop automation processes, optimize data flows, and deliver efficient solutions that simplify tasks and boost overall productivity. By working collaboratively, we ensure that every team member has the technological support needed to innovate and perform at their best . Position: JavaScript Developer Intern Responsibilities Support & Learning Assist senior developers by handling tasks to lighten their workload. Adapt to evolving project requirements and acquire new technical skills. Troubleshoot and debug issues in existing scripts and processes. Document code, workflows, and best practices for future reference. Stay updated with industry trends, best practices, and emerging technologies . Development & Maintenance Utilize JavaScript, Google Apps Script, and Node.js to develop and maintain automation processes. Ensure data integrity and efficiency in all developed solutions. Optimize scripts and queries to improve execution speed and performance . Develop and maintain API integrations between different platforms. Implement error handling and logging mechanisms for effective debugging. Automate repetitive tasks to enhance operational efficiency . Collaborate with stakeholders to understand requirements and build tailored solutions. Data Reporting Work with SQL databases and BI platforms like Looker Studio to generate insightful reports. Write optimized SQL queries to extract and transform data for reporting. Develop interactive dashboards and visualizations for better decision-making. Automate data fetching and processing pipelines for real-time reporting. Ensure data accuracy, consistency, and security across reports. Identify patterns and trends to provide actionable insights. Requirements Skills Required Programming Basic understanding of JavaScript . Familiarity with Google Apps Script or Node.js is a plus. Knowledge of REST APIs and integrating them into applications. Experience with asynchronous programming and handling API rate limits. Familiarity with Git (version control) is a plus. Ability to write modular and reusable code for scalability. Database Management Fundamental knowledge of SQL and query building (BigQuery experience is a plus). Ability to structure and optimize database queries for performance. Understanding of database normalization and indexing . Familiarity with ETL (Extract, Transform, Load) processes . Knowledge of data warehousing concepts is a plus. BI Tools Basic proficiency in BI platforms such as Looker Studio, Power BI, or Tableau . Ability to design and develop interactive dashboards . Understanding of data visualization best practices . Experience in connecting BI tools with different data sources. Ability to write custom scripts or calculations within BI tools for enhanced reporting. Perks of Joining IIDE Hands-on experience working on real-world projects . Mentorship and guidance from experienced developers . Opportunity to transition from an internship to a full-time role based on performance. Be part of a vibrant, collaborative, and growth-driven work environment . Internship Details Type: Full-time, Work-From-Office Internship Stipend: As per industry standards Working Hours: 10:15 AM 7:15 PM Working Days: Monday to Saturday (2nd, 4th, and 5th Saturdays are off) Work Location Primary: Lower Parel, Mumbai Occasional Visits: Andheri Office " , "Work_Experience":"Fresher" , "Job_Type":"Internship" , "Job_Opening_Name":"JavaScript Developer Intern" , "State":"Maharashtra" , "Country":"India" , "Zip_Code":"400013" , "id":"58003000012564195" , "Publish":true , "Date_Opened":"2025-03-07" , "Keep_on_Career_Site":false}]

Location: Jagatpura, Jaipur (Partnered Campus)Work Mode: On-Campus (Requires Travel within Jaipur)About the RoleWe are seeking enthusiastic Associate Academic Counselors to join IIDE at our partnered campus in Jagatpura, Jaipur. This is an exciting opportunity to be part of IIDE's pioneering team in Jaipur.The ideal candidate will be passionate about education and student success, have excellent communication and interpersonal skills, and an interest in leadership. You will guide students through IIDEs digital marketing courses, provide career advice, and work towards meeting sales targets.Fluency in Hindi is essential for effective communication with prospective students and their families. The role also requires travel within Jaipur for seminars, events, and student engagement activities.Key ResponsibilitiesStudent Counseling & Guidance:Counsel students about IIDEs digital marketing programs via phone and online platforms.Provide career guidance and information to students and their parents.Team Collaboration & Mentorship:Mentor and support junior counselors in achieving their individual goals.Take on additional responsibilities as required, including managing student groups and handling escalations.Target Achievement & Reporting:Meet daily, weekly, and monthly counseling targets.Track conversion rates and optimize performance using CRM and sales automation tools.Senior Counselor Responsibilities:Manage complex queries, handle escalations, and contribute to setting performance standards for junior counselors.RequirementsExperience:1-2 years of experience in counseling or sales.Preferred: Experience in EdTech and familiarity with CRM tools.Skills:Proficiency in English (written and spoken).Fluency in Hindi for effective local communication.Strong communication, active listening, and interpersonal skills.Ability to manage multiple tasks and meet deadlines in a fast-paced environment.Passion for sales and guiding students on their educational journeys.Location & Travel Requirements:Work from campus (Jagatpura, Jaipur).Travel within Jaipur for seminars, events, and student engagement activities.

We are looking for a Course Coordinator for Colleges. Candidates shall be representing IIDE at the college level. Candidates are expected to network with various stakeholders like deans, faculties, teachers and students of the college. Candidates should have excellent communication as well as interpersonal skills.Responsibilities and Duties:- TeachingManaging google calendars for trainersManaging the LMS(Learning Management System)Provide ongoing guidance to trainers teaching the course and deal with any questions and problemsMonitor the progress of the course and provide feedback to teaching staff if requiredStudent coordination via Calls, Emails and WhatsAppCounsel students for their course enquiry at a college (between June and August)Comfortable in working from 2 locations in Mumbai (designated college and IIDE Andheri Campus)Required Experience and Qualifications:1-2 years of experienceFluent Written & Spoken English Language SkillsExcellent Interpersonal Communication SkillsInterest in Sales and CounselingKnowledge of CRM and EdTech Work ExperienceMulti-taskerExpected deliverables/KPIs :Achieve batch strength through student counseling2-3 hours of daily student communication during admission seasonManage student journey from admission to course completion.The candidate must be residing in Mumbai or Navi Mumbai.

About the Role:As a Quality Assurance Analyst at IIDE, you will play a critical role in ensuring quality and consistency across all verticals of the Sales/Marketing Team. You will lead initiatives to improve the quality of outreach efforts, enhance performance, and ensure the achievement of sales/marketing targets. This role requires strong leadership and management skills, attention to detail, and the ability to drive process improvements effectively.What You'll Do:1. Quality Assurance and AuditingExecute audits to ensure quality and consistency across all outreach channels, including chat, call, and email.Review and analyze quality data at individual, team, and organizational levels.Draft, edit, and maintain scripts, SOPs, knowledge bases, and quality assurance documentation.Establish feedback loops with Team Leaders and Sales Executives to meet qualitative and quantitative targets.2. Training and DevelopmentDesign and deliver training programs to improve outreach efforts and maintain quality standards.Conduct refresher training sessions with team leaders.Provide actionable insights and improvement plans for individuals or teams falling below expectations.3. Performance MonitoringCreate and maintain quality scorecards for sales representatives and managers.Track and share quality scores and publish reports for evaluation and performance analysis.Conduct root cause analysis and provide solutions for performance improvement.Investigate customer complaints and identify areas for process improvement.4. Reporting and FeedbackPresent monthly, quarterly, and yearly performance assessments of the team.Design and develop weekly quality reports and scorecards.Conduct calibration sessions to ensure consistency in quality evaluations across stakeholders.5. Process ImprovementScale quality analysis using technology and process improvements.Design evaluation programs that analyze performance behaviors and metrics for the sales organization.Requirements:Must-Have:Experience: Minimum 2+ years in quality inspection, auditing, and training.Education: Bachelor's or Master's degree.Technical Proficiency: Experience with quality assurance tools, CRM platforms, and QA databases.Analytical Skills: Strong problem-solving abilities and attention to detail.Communication Skills: Excellent verbal and written communication abilities.Computer Skills: Advanced knowledge of Excel, Google Sheets, and other QA tech solutions.Should Have:Strategic Mindset: Ability to develop and implement robust training and quality assurance programs.Reporting Expertise: Experience in creating detailed quality reports and actionable insights.Sales Knowledge: Understanding of recruiting sales talent, objection handling, and improving conversion rates.Leadership: Proven ability to lead training sessions and provide feedback for consistent improvement.Nice to Have:Innovation: Ability to introduce creative solutions for scaling quality processes.Industry Knowledge: Awareness of best practices and trends in sales training and quality assurance.Process Optimization: Experience in improving workflow efficiency through innovative methodologies.Adaptability: Capability to thrive in fast-paced environments with shifting priorities.

Work Timings: 10:15 am - 7:15 pmWorking Days: Monday - Friday (1st and 3rd Saturdays are working; 2nd, 4th & 5th Saturdays are off)Location: Andheri, Mumbai (5 minutes from Railway Station)IIDE is seeking an accomplished professional with 810+ years of experience to lead our Corporate Relations and Outreach initiatives. This role is critical in driving strategic partnerships with top-tier digital marketing agencies, global brands, and corporates, ensuring student success across all course offerings.Key Responsibilities:Develop and implement strategies to position IIDE as the preferred talent partner for industry leaders.Build and nurture relationships with C-suite executives, HR leaders, and hiring stakeholders.Identify, engage, and onboard top-tier hiring partners across industries.Represent IIDE at high-profile industry events and forums to enhance brand visibility.Align placement processes with market trends, ensuring a high success rate for student outcomes.Oversee recruitment drives and manage strategic placement collaborations.Drive data-backed insights for continuous process improvement.Must-Have:Experience:8–10+ years in corporate relations, business development, or strategic partnerships, with a focus on recruitment or education industries.Proven ability to secure partnerships with multinational corporations or leading agencies.Strategic Expertise:Strong ability to develop and execute partnership strategies.Track record of aligning business objectives with organizational goals to achieve measurable success.Leadership Skills:Experience in managing teams and cross-functional collaborations.Ability to influence and build consensus across senior stakeholders.Communication:Excellent verbal and written communication skills, with experience in crafting high-impact proposals.Strong presentation and negotiation abilities.Technical Skills:Proficiency in CRM tools, Google Workspace, and recruitment systems.Should-Have:Strong understanding of digital marketing and recruitment trends.Experience in organizing large-scale recruitment or placement drives.Ability to stay ahead of industry trends and translate them into actionable strategies.Hands-on experience in database building, prospecting, and cold outreach.Nice-to-Have:Existing relationships within the digital marketing, tech, or media industries.Experience working in high-growth or startup environments.Passion for mentoring and driving organizational success through student outcomes.Location: Mumbai (Andheri West)If you are a visionary leader with a passion for forging impactful partnerships and driving student success, we encourage you to apply and make a transformative impact at IIDE.

As a CRM & Business Analyst Lead\u200b , you will be responsible for managing and optimizing our CRM systems, ensuring data accuracy, and providing robust reporting solutions using BigQuery. You will play a crucial role in enhancing business processes, driving CRM improvements, and delivering actionable insights to support data-driven decision-making across the organization. What Youll Do: CRM Management & Improvement: Manage, configure, and maintain CRM systems like LeadSquared and Zoho, ensuring optimal performance and data accuracy. Customize and optimize CRM workflows to align with evolving business needs. Collaborate with various teams to gather requirements and translate them into effective CRM solutions. Facilitate stakeholder sessions to collect detailed requirements and ensure accurate documentation and solution design. Data Reporting & Analytics: Develop and manage comprehensive reporting solutions using BigQuery. Translate business requirements into detailed, actionable reports, dashboards, and visualizations. Analyze large datasets to identify valuable insights, trends, and opportunities, and provide actionable recommendations to stakeholders. Communicate complex data and insights clearly and concisely to both technical and non-technical audiences. Requirements Who You Are: Must-Have: 2+ years of experience in business analysis, CRM management, or a related role. Proven experience with CRM platforms like LeadSquared and Zoho. Strong understanding of CRM customization, workflow optimization, and automation. Hands-on experience with BigQuery for reporting and data extraction. Strong analytical skills with the ability to translate data into actionable business insights. Business process analysis and improvement BI Tools (looker studio, Tableau) Marketing and Sales automation Should Have: Experience in developing automated reporting solutions and dashboards. Ability to collaborate effectively with cross-functional teams.

Location: Bengaluru (Work from Home initially, transitioning to Work from Office after office setup or possibility of being designated at a partnered college in Bengaluru)About the Role:We are seeking enthusiastic Associate Academic Counselors to join IIDE as we expand into Bengaluru! This is a great opportunity to be part of IIDEs pioneering team during its exciting launch phase in the city. If you are passionate about education, student success, and have excellent communication skills, wed love to hear from you!You will be responsible for guiding students through IIDE’s digital marketing courses, offering career advice, and working towards meeting sales targets.Initially, this role will be work from home, with the possibility of transitioning to a work from office setup as IIDE establishes its presence in Bengaluru, or you may be designated to one of IIDE’s partnered colleges in the future.Fluency in Kannada is essential for effective communication with prospective students and their families.Key Responsibilities:Student Counseling & Guidance:Counsel students about IIDE’s digital marketing programs via phone and online platforms.Provide career guidance and information to students and their parents.Team Collaboration & Mentorship:Mentor and support junior counselors in achieving their individual goals.Take on additional responsibilities as required, including leading larger student groups and managing escalations.Target Achievement & Reporting:Meet daily, weekly, and monthly counseling targets.Track conversion rates and optimize performance using CRM and sales automation tools.Senior Counselor Responsibilities:Manage complex queries, handle escalations, and contribute to setting standards for junior counselors.Requirements:Experience:1-2 years of experience in counseling or sales.Preferred: Experience in EdTech and familiarity with CRM tools.Skills:Proficiency in English (written and spoken).Fluency in Kannada (mandatory).Strong communication, active listening, and interpersonal skills.Ability to manage multiple tasks and meet deadlines in a fast-paced environment.A passion for sales and guiding students on their educational journeys.Location Requirement:Based in Bengaluru.

Work Timings: 10:15 am - 7:15 pmWorking Days: Monday - Friday (1st and 3rd Saturdays are working; 2nd, 4th & 5th Saturdays are off)Location: Lower Parel, Mumbai (5 minutes from Railway Station)Reports to: Sr. ManagerWork Mode: 100% Work from OfficeAge Criteria: Upto 30 years Why IIDE:At IIDE, we are dedicated to creating a supportive and collaborative work environment that promotes professional growth and impactful contributions. As a leading institution in digital education, we offer competitive salaries and numerous opportunities for career development. Join us to be part of a dynamic team focused on shaping the future of digital marketing education and making a significant difference in students' lives. About the Role:As the Retention Marketing Team Lead at Lower Parel, Mumbai, you will play a pivotal role in driving customer engagement and retention through multi-channel marketing strategies. This role involves managing marketing automation tools, crafting compelling campaigns, and collaborating with the team to foster long-term customer relationships. You will help lead retention strategies while working cross-functionally to uphold high standards across all campaigns and initiatives. What You'll Do:Customer Retention Strategy and Execution:Assist in developing and implementing multi-channel retention strategies for engaging customers across various touchpoints.Help create compelling content for cold emails, follow-up emails, and drip campaigns to drive engagement.Marketing Automation and Campaign Management:Support the oversight and optimization of marketing automation tools like MoEngage and WebEngage.Collaborate in designing and executing customer journeys that support long-term retention goals.Team Collaboration:Work closely with the retention marketing team to manage projects and campaigns.Provide input and support to ensure team goals are met.Performance Analysis and Optimization:Analyze the performance of email campaigns, focusing on improving key metrics such as open rates and click-through rates.Assist in providing data-driven insights for continuous improvement of retention strategies.RequirementsWho You Are:Must-Have:Experience: Minimum of 2 years in retention marketing, focusing on multi-channel strategy and campaign execution.Technical Skills: Experience with marketing automation tools such as MoEngage, WebEngage, SFMC, or similar platforms.Analytical Skills: Strong understanding of performance analysis with experience in optimizing campaigns for improved open rates, click-through rates, and customer engagement.Communication Skills: Exceptional written and verbal communication skills, especially for crafting engaging content.Team Collaboration: Proven ability to work collaboratively with team members to achieve performance optimization and growth.Data Proficiency: Proficient in Google Sheets, Excel, including functions like VLOOKUP, Pivots, and SUMIFS for data management.Should Have:Strategic Mindset: Ability to assist in designing and implementing comprehensive retention strategies across Email, SMS, and WhatsApp.Customer Journeys: Proficiency in creating customer lifecycle journeys to engage users at various touchpoints.Referral Program Management: Experience in supporting referral programs to increase customer loyalty.Problem-Solving: Ability to provide insights for continuous campaign optimization and address challenges proactively.Nice to Have:Industry Knowledge: Understanding of the latest trends and best practices in retention marketing.Innovation: Ability to suggest innovative ideas to enhance marketing strategies based on previous experiences.Cross-Channel Coordination: Experience in collaborating with other marketing teams.Adaptability: Ability to thrive in fast-paced environments with shifting priorities.If you're a strategic thinker with a passion for retention marketing and teamwork, we encourage you to apply and help enhance our customer engagement and loyalty efforts.

This role is part of the B2C sales function, ensuring target enrollments are achieved for our courses (India/International business). Reporting directly to management, the role involves driving new customer acquisition and motivating sales teams to perform beyond targets. Work experience with EdTech is required. Job Function: Sales Target Achievement: New Customer Acquisition Conversion of leads received through various marketing channels Direct, manage, and coach sales counselors in the team to generate revenue through direct sales and telesales Deliver targeted top-line as per the business plan by meeting sales targets. Sales Strategy: Develop and implement comprehensive sales strategies and other promotional activities for various products to achieve targeted sales Understand students requirements and pass on insights toward product improvement based on student interaction/feedback Team Management: Manage a team of 60+ sales personnel Provide training on calls, sales pitches, and objection handling Set team targets and ensure they are achieved Ideate for cross-selling and upselling Strategize and plan incentive structures based on monthly targets Recruit and select new team members, including interviews and hiring Reporting and Audits: Continuously monitor team members based on performance metrics Report the overall performance of the team on different parameters like weekly/bi-weekly revenue per salesperson, average revenue per salesperson, etc. Conduct regular audits in LeadSquared (CRM) to ensure proper lead utilization by team members Requirements Required Experience and Qualifications: 10 years of work experience in sales Must have managed a team of 30+ Excellent communication and management skills Deep understanding of conversion rates Strong sales orientation and customer focus Working knowledge of CRMs and Sales automation tools Must be proficient in MS-Office Great objection handling skills Expected KPIs Maintaining hygiene in lead funnel to arrive at desired sales Improving and maintaining sales conversion rates Monitoring calls and sales counselors productivity. Ensuring team productivity is at its highest to achieve monthly targets

Work Timings: 10:15 am - 7:15 pmWorking Days: Monday - Friday (1st and 3rd Saturdays are working; 2nd, 4th & 5th Saturdays are off)Location: Lower Parel, Mumbai (5 minutes from Railway Station)Reports to: ManagerWork Mode: 100% Work from OfficeAge Criteria: Upto 30 yearsAt IIDE, we are committed to fostering a supportive, growth-oriented work environment that values collaboration and impactful contributions. As a leader in digital education, we offer competitive salaries and ample opportunities for career advancement. Join our team and help shape the future of digital marketing education, making a real difference in students' lives.As the Marketing Automation - Team Lead based in Lower Parel, Mumbai, you will be instrumental in developing and managing retention-focused campaigns to enhance customer engagement and loyalty. This role includes overseeing automation tools, creating impactful campaigns, and driving strategies for sustained customer relationships. You'll collaborate cross-functionally to maintain high standards across all campaigns and initiatives.What You'll Do:Marketing Automation and Campaign Management:Oversee the use and optimization of marketing automation tools like MoEngage, WebEngage, and similar platforms.Design and execute automated customer journeys aimed at maximizing retention and engagement across multiple channels.Customer Retention Strategy and Execution:Assist in creating and implementing multi-channel retention strategies to engage customers at various stages of their journey.Craft compelling content for cold emails, follow-ups, and drip campaigns, driving meaningful customer engagement.Team Collaboration:Lead and collaborate closely with the retention marketing team to manage campaigns and align on project goals.Offer guidance and support to achieve team objectives and optimize retention efforts.Performance Analysis and Optimization:Analyze email and other campaign metrics, focusing on improving key performance indicators such as open rates and click-through rates.Provide insights based on data for ongoing optimization and effectiveness of retention strategies.RequirementsWho You Are:Must-Have:Experience: Minimum of 3 years in retention marketing, particularly in multi-channel strategies and campaign execution.Technical Skills: Hands-on experience with marketing automation tools like MoEngage, WebEngage, SFMC, or similar platforms.Analytical Skills: Strong understanding of campaign performance analysis with experience in optimizing metrics such as open rates and engagement rates.Communication Skills: Excellent written and verbal communication abilities, with a knack for crafting engaging content.Team Collaboration: Proven track record of working collaboratively with team members to optimize performance and achieve growth.Data Proficiency: Proficient in Google Sheets and Excel, including VLOOKUP, Pivots, and SUMIFS functions.Should Have:Strategic Mindset: Ability to contribute to designing comprehensive retention strategies across channels like Email, SMS, and WhatsApp.Customer Journeys: Proficient in creating customer lifecycle journeys to engage customers at different stages.Referral Program Management: Experience supporting referral programs to increase loyalty and engagement.Problem-Solving: Able to provide proactive insights for campaign improvements and address challenges.Nice to Have:Industry Knowledge: Awareness of current trends and best practices in retention marketing.Innovation: Ability to introduce fresh ideas to enhance marketing strategies.Cross-Channel Coordination: Experience collaborating with other marketing teams for cohesive strategies.Adaptability: Thrives in fast-paced environments with changing priorities.If you're a strategic thinker with expertise in marketing automation and a passion for enhancing customer engagement, we encourage you to apply and be part of our mission to drive customer loyalty at IIDE.

As the Associate - Program Management at IIDE Andheri Campus, you will be responsible for setting up online, offline, and hybrid classrooms, managing the institute's digital and physical assets, and ensuring an exceptional experience for students in the PG program. You will coordinate with trainers and students, manage the Learning Management System (LMS), and oversee various administrative tasks to ensure smooth operations.What You'll DoClassroom Setup and ManagementSet up online, offline, and hybrid classrooms, ensuring the proper functioning of digital and physical assets.Manage trainer schedules via Google calendars to ensure effective coordination.LMS and ReportingOversee the Learning Management System (LMS), ensuring its proper utilization by trainers and students.Generate and present reports to management on course progress and key metrics.Student Orientation and CoordinationConduct student orientation sessions to familiarize them with the program and its structure.Coordinate with students through CRM, calls, emails, and WhatsApp, addressing any queries or concerns.Industry EngagementReach out to industry professionals for guest sessions via LinkedIn, enhancing the learning experience.Provide ongoing support to trainers, addressing course delivery-related queries.Course MonitoringMonitor course progress, providing timely feedback to teaching staff.Serve as a communication bridge between students and trainers, particularly regarding course schedules and timings.SOP Compliance and ModerationEnsure course delivery follows predefined Standard Operating Procedures (SOPs).Assist in the moderation process for final course results and generate marksheets.Data ManagementFollow up on student data upload on the NSDC portal for certification generation.Analyze course feedback and statistical data, preparing reports on course progress weekly or monthly. Who You AreMust-HaveMinimum 2 years of experience in program coordination, student operations, or a related role.Excellent communication skills, both written and spoken (English).Proficiency in Google Workspace (Sheets, Docs, GDS, etc.).Knowledge of WhatsApp Messenger, Zoom, and email automation tools like GMass, Mail Merge, or MailChimp is a plus.Proficient LinkedIn user.QualificationGraduation/Postgraduate degree in any stream.Strong written and verbal communication skills in the English language.Should HaveExperience in student coordination or educational operations is desirable.Nice to HaveAdditional experiences or skills in educational management or operations.Certifications or training that could enhance performance in the role.

We are looking for a Course Coordinator for Colleges. Candidates shall be representing IIDE at the college level. Candidates are expected to network with various stakeholders like deans, faculties, teachers and students of the college. Candidates should have excellent communication as well as interpersonal skills.Responsibilities and Duties:- TeachingManaging google calendars for trainersManaging the LMS(Learning Management System)Provide ongoing guidance to trainers teaching the course and deal with any questions and problemsMonitor the progress of the course and provide feedback to teaching staff if requiredStudent coordination via Calls, Emails and WhatsAppCounsel students for their course enquiry at a college (between June and August)Comfortable in working from 2 locations in Mumbai (designated college and IIDE Andheri Campus)Required Experience and Qualifications:1-2 years of experienceFluent Written & Spoken English Language SkillsExcellent Interpersonal Communication SkillsInterest in Sales and CounselingKnowledge of CRM and EdTech Work ExperienceMulti-taskerExpected deliverables/KPIs :Achieve batch strength through student counseling2-3 hours of daily student communication during admission seasonManage student journey from admission to course completion.The candidate must be residing in Mumbai or Navi Mumbai.