- Overview: We are looking for smart, well-spoken Tele Marketing Executives to assist our company in expanding our customer base. To be a successful in this position, you should have strong interpersonal and communication skills in English across a variety of channels (phone, email, social media, etc.). You should also demonstrate the ability to meet deadlines consistently, make large number of outbound cold phone calls to engage with prospects and have strong analytical and persuasive skills. Key Responsibilities: Work on a large volume of leads (prospective business clients) to establish contact at right levels, create interest & engage with key decision makers and influencers, qualify prospects and fix up meeting appointment with qualified prospects for further sales process to be handled by Business Development Executives. Reach out and connect with key decision makers and top management personnel through outbound cold calls, and communicate effectively and persuasively to create strong interest in them to consider our products and services. The result will be initiation of a top management directed feasibility study by the prospective client. Collect basic data to ascertain the feasibility and scope of business opportunity with the client. Identify key influencers and stake holders within client organization for the decision through mapping/exploratory/follow up phone calls, connect with each one of them, establish good relationship, present the concept and benefit of our offering. The result will be developing a clear understanding on clients expected decision-making process, followed by fixing meeting/demo appointment with all stake holders and influencers together with our Business Development Executive and handling over the qualified and prepared opportunity to BDE. Number of leads nurtured to qualified and prepared opportunity per month and the business volume generated with such clients are two critical metrics for this role. Prior proven successful experience in prospecting clients through high volume of outbound calls and establishing strong positive relationship with customers at various levels is a key prerequisite for this position. Requirements: - 2-3 years of successful experience in tele sales and business development - Strong verbal and written communication skills in English - Ability to make large number of outbound calls to reach, connect and engage with senior management personnel of prospective companies - Highly disciplined to sales processes and CRM tools promptly - Strong persuasive skills and ability to maintain persistency, consistency and enthusiasm even while facing rejections. - Should be a proven achiever with quantifiable sales performance. - Excellent organizational and multitasking abilities - Customer-focused mindset with problem-solving skills - Proficient in MS Office (Word, Excel) and basic CRM tools - Bachelor's degree or higher preferred
A reputed company setting up its branch/back office in Mysore is looking for a creative & intelligent Engineering/Management graduate with strong analytical & data analysis skills, IT/Digital orientation and Marketing aptitude to be part of company's lead generation function using digital tools and applications. Key Responsibilities: Outbound Lead Generation: Consistently generate unique & quality B2B leads by following established criteria, processes and using existing/new digital tools/applications to achieve the daily lead requirement of company's outbound sales process. Inbound Lead Generation: Continuously generate quality inbound leads for company's products & services through targeted, contextual and consistent social media activities, marketing and engagement. Researching and pinpointing the best sources and methods to reach the target audience, creating and testing landing pages, forms, emails, ads, and other content that capture and qualify leads, managing and segmenting the leads database to ensure accuracy and integrity, analyzing and reporting on the performance of lead generation campaigns, collaborating with the sales team to align goals and processes, and staying informed on the latest trends in lead generation and digital marketing. Take ownership of company's social accounts, design and execute campaigns that target and engage potential customers who are interested in the company's products or services. Content Creation & A/B Testing: Make use of AI tools and applications to create captivating content for lead generation. Liaise with internal departments and external agencies for content creation, wherever required. Create and optimize content that resonates with prospects and conduct A/B testing, data analysis, and web analytics to measure and improve lead generation campaigns. Skills and Qualifications: Bachelors degree in Engineering / MBA: with excellent academic records to demonstrate strong analytical and quantitative skills. Excellent communication and interpersonal skills: Clear and concise communication, both written and verbal. IT/Digital Skills: Should have a very high affinity to IT/Digital tools and applications to learn and master various lead generation tools and platforms quickly and continuously to keep abreast with new technological developments. Creativity: Should have above average creativity in visual arts. Marketing Orientation: Excellent marketing orientation to envision and develop comprehensive knowledge and understanding of the customer journey and buyer persona of the target market Traits: Ability to prioritize tasks, manage multiple projects, excellent attention to details and self-driven with a creative and analytical mindset. Experience: 0-2 Years experience in a related field.
Key Responsibilities Handle day-to-day bookkeeping and accounting tasks in Zoho Books Accounts Receivable: Invoice preparation, timely submission of invoices with all supporting documents, re-check receipt of Invoices at customer's Accounts Payable, and Follow up for timely payment receipt. Accounts Payable: Verify and book all Bills, Expenses and Purchase Receipts, plan and process Accounts Payables promptly, following guidelines. Inventory: Carry out daily entries related to inventory movement in the system, ensure inventory monitoring and control. Monitor and manage expense claims, reimbursements, and petty cash Payment follow-up and Payment collection Assist with Tax filings and financial audits Requirements 3-4 years of experience in accounting and bookkeeping Strong understanding of accounting principles and practices Proficiency in MS Excel and accounting software such as Zoho Books. Excellent organizational and communication skills Ability to work independently Bachelor's degree in commerce, Accounting, or a related field
Key Responsibilities: Responsible for Account Management, Generation of planned Service Revenue and additional Product Sales Revenues from existing customers. Act as a single point of contact within the company (Account Management) for all existing customers, making sure that all customer related matters are addressed promptly. Deliver exceptional customer service and client handling via phone, email, and other communication platforms Timely preparation & execution of Service Contracts and AMCs (new and renewal) Prepare and submit Product/Service Quotations to existing customers proactively, follow up for timely receipt of PO/Order Confirmations. Maintain an active and cordial relationship with clients Handle customer queries, feedback, complaints, and follow-ups with professionalism, strong customer orientation and empathy Maintain and update client records in CRM systems and internal databases Maintain service documentation system Ensure smooth onboarding and communication with new and existing clients Ensure all customer communication is well-documented and accurately updated in CRM. Timely renewal of Supplier Registration with customers. Requirements: 2-3 years of experience in sales, customer service, client support, or coordination roles Strong verbal and written communication skills in English Proven experience in documentation tasks such as preparing AMCs, contracts, and quotations Excellent organizational and multitasking abilities Customer-focused mindset with problem-solving skills Proficient in MS Office (Word, Excel) and basic CRM tools Bachelor's degree or higher preferred
Key Responsibilities: Monitor field service activities continuously to ensure that every service is carried out by each field service technicians meeting the Standard Operating Procedures and Quality Standards. Carry out continuous and systematic quality assurance of field service operations and customer service operations. Create, improve and implement SOPs for system installations and services of systems and equipment. Evaluate quality of new & existing products/systems and ensure that any quality issues (specific and generic) are sorted out by liaising with suppliers and field technical team. Prepare service plan and schedules for all systems/equipment installed in field (MIF) - Monitor response times, actual service performance against SLAs. - Ensure accuracy in documentation and standard operating procedures - Assist with diagnostics, troubleshooting, and resolution of system issues (electrical/mechanical) - Maintain service records and prepare reports for internal use - Prepare corrective actions and ensure execution for field problems. Identify quality Requirements: - Degree in Engineering - Freshers and recent graduates with strong academic records are welcome to apply - Good understanding of basic engineering concepts and technical troubleshooting - Strong communication and interpersonal skills - Excellent attention to detail and organizational abilities - Ability to work independently and collaboratively - Willingness to learn and grow with a rapidly expanding organization
A reputed company setting up its branch/back office in Mysore is looking for a capable, experienced and strict Office Administrator to independently oversee the day to day operations of office and take full responsibility of the overall functions, performance & growth of the office operations. Key Responsibilities: General Management: Managing daily operations: Overseeing the day-to-day operations of the office, ensuring a well-organized and efficient work environment. Office Management: Ensuring smooth and efficient workflow, maintaining discipline, ensuring compliance to processes and policies and resolving issues. Staffing, Training & Performance Management: Responsible for staff hiring, onboarding, training, scheduling, and performance management. Developing and implementing operational policies and procedures: Maintaining a standardized and efficient work environment. Developing, monitoring and reporting on key performance indicators (KPIs): Tracking and analyzing data to identify areas for improvement. Financial and Accounting: Managing invoices, bills, and receipts: Processing payments and maintaining accurate financial records. Budget management: Developing, managing and monitoring the office & operational budget, tracking expenses, and preparing reports. Administrative and Support Functions: Office Management: Responsible for office supplies, required equipment, equipment maintenance, other resources and overseeing the maintenance and upkeep of the office space, ensuring a safe and comfortable working environment. Maintaining office records and databases: Maintaining accurate and up-to-date records and files of all relevant documents, including employee records, both physical and electronic. Coordinating with other departments: Communicating effectively to ensure smooth operations and coordinating various tasks and activities with other functions within the organization. Compliance: Ensuring adherence to company policies, procedures, and legal regulations. Skills and Qualifications: Strong leadership and management skills: Ability to motivate, guide, and develop a team. Excellent communication and interpersonal skills: Clear and concise communication, both written and verbal. Organizational and problem-solving skills: Ability to prioritize tasks, manage multiple projects, enforce discipline and resolve issues effectively. Computer Literacy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Traits: A matured and level headed person with deep sense of responsibility & accountability is required for this position. Bachelor's degree in Business Administration or related field: Required Experience: Relevant proven & successful experience in office administration, back office operations, or a similar role is required.