Managed the auto loan documentation process, ensuring compliance with policies and resolving errors. Conducted credit assessments and audits for retail products like credit cards and auto loans. Collaborated with the credit team to fnalize audit reports and calculate credit ratings. Reviewed monthly performance reports to identify trends and areas for improvement. Analyzed loan failure cases to uncover root causes and recommend corrective actions. Proposed policy improvements to enhance overall process effciency and reduce risk. Managed risk assessment and audit processes for senior associates.