You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division Diploma/qualification in Hospitality or Tourism Management Show more Show less

You will assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Engineering is responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments. Holder of an official trade certificate or diploma in engineering, with minimum of 2 years work experience as engineer in hotel or in a similar large building/complex with central plant. Show more Show less

You will assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Engineering is responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments. Holder of an official trade certificate or diploma in engineering, with minimum of 2 years work experience as engineer in hotel or in a similar large building/complex with central plant. Show more Show less

You will be responsible to provide an excellent and consistent level of service to your customers. The Bartender is responsible to assist with the customer and bar service at the hotel's selected beverage outlets. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years' work experience in hotel operations. Good customer service, communications and interpersonal skills are a must. Show more Show less

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader Materials is responsible to assist the Materials Manager in the planning and procurement of material, including vendor development and administration of contracted services in accordance with the hotel policy and procedures. Ideally with a university degree or diploma in Finance or Hospitality/Tourism management. Minimum 2 years work experience as Asst. Manager in Materials or Purchasing, or as Team Leader in larger operation. Good problem solving, administrative and interpersonal skills are a must. Show more Show less

Ensures that minimum brand standards have been implemented. Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments. Assists in conducting monthly inventory checks on all operating equipment and supplies. Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives. Ensures that the outlet is kept clean and organised, both at the front as well as the back of house. Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate. Performs the function of cashier and responsible for Micros cashiering procedure. Balances cash and credit card charges and remittance of cash to Front Office Safe. Makes necessary checks needed for specific events or functions. Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods. Assists with conducting monthly inventory checks on all operating equipment and supplies. Assists to liaise and organise with Housekeeping Department that the cleaning schedules are strictly adhered to. Graduation Show more Show less

The operational areas in this position are recreational activities, pool and beach services and activities, fitness centre and locker areas services, Camp Hyatt operational assistance as and when required including kid’s activities and assistance in spa operations as and when required. To ensure through effective supervision that all services offered in the Sport and Recreation facilities are always available and carried out with the utmost efficiency and courtesy as per the Departmental Operations Manual. To lead and be hands on in conducting group activities (indoor, outdoor, out of the property) as required. To work in close coordination with Sales, Events team to ensure a complete recreational and group activities brochure is in place with separate activities for individuals, families and groups (small and large). To maintain a high profile within the all Sport & Recreation facilities by becoming involved with the activities, becoming a model of fitness and health. To maintain good relations with all hotel guests. To develop schedule of activities for the resort with Director of Spa and Activities Coordinator and participate where required in the activities. To coordinate with other relevant departments to handle specific sport and recreational activities for group and / or incentive groups. To ensure that the various recreational facilities are operating profitably. To control and monitor all administrative, financial and sales operation for the Sport and Recreation facilities. To maintain a close inspection of the state of repair of the buildings and equipment of the Sport and Recreation facilities. To continually educate and update oneself on the various components of the Operation, Maintenance and Growth, and to recommend to Management any new innovations and/or changes. To take active measures to assist in the in-house promotion and guest awareness of the Sport & Recreation facilities. To ensure the smooth integration with all other hotel operating departments, ensuring that all employees have a thorough knowledge of the Sport & Recreation facilities and services. To ensure that the Sport and Recreation facilities and services are Market Leaders in all aspects of provision. Conduct weekly walkthroughs of the facility with housekeeping and engineering to ensure the area, equipment and facility is in 100% working order. To review and improve as necessary the operational procedure for the facilities. Ensure manning and facility utilization are maximised. Ensure the team is aware of monthly budget and individual retail and service targets. Maintains a high profile within the area of work by becoming involved with the activities. Maintains a good relation with all Spa & Fitness Centre members, guests and visitors. Plans all recreation, fitness and assists in spa activities. Continually educates and updates oneself on the various components of the Recreation, Fitness Centre Operation, Maintenance and Growth, and to recommend to Management any new innovations and/or changes. Takes active measures to assist in the promotion and public awareness of the Recreation, Spa & Fitness Centre. Ensures the smooth integration with all other hotel operating departments, ensuring that all employees have a thorough knowledge of the Recreation, Spa & Fitness Centre facilities and services. Graduation Show more Show less

You will be responsible to provide an excellent and consistent level of service to your customers. The Technician is responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments Qualification in Electrical/Mechanical Engineering and/or Building Management desirable / Minimum 2 years work experience as Technician/Tradesman in a hotel or 4 years in a similar large building/complex with central plant Show more Show less

You will be responsible to provide an excellent and consistent level of service to your customers. The Technician is responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments Qualification in Electrical/Mechanical Engineering and/or Building Management desirable / Minimum 2 years work experience as Technician/Tradesman in a hotel or 4 years in a similar large building/complex with central plant Show more Show less

Operational Ensures professional sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies. Carefully plans Sales Calls into defined objectives. Maintains a detailed knowledge of Hotel facilities, features and services. Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel. Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales. Pre-qualifies and targets prospects, utilising Delphi database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share. Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect. Meets and greets VIP guests upon arrival/ departure. Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore into new business opportunities. Entertains and conducts hotel inspections to relevant representatives/ delegates whenever required. Establishes strong contacts to source for information in regard to planned and up coming functions/ events. Assists Sales Buddy to follow-up on all matters in the absence of Sales Buddy. Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process. Implements all sales action plans related to responsibility areas as outlined in the Marketing plan. Financial Achieves the monthly and annual personal target contributing to the Sales revenue. Develops and reviews Personal Business Plan which is linked to the Hotel’s Annual Business Plan. Marketing Conducts extensive competitor research and maintains excellent Product Knowledge of the Hotel. Constantly monitors and evaluates local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s sales remain competitive and cutting edge. Ensures a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications. Personnel Ensures all associates maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication. Assists in the recruitment and selection of Sales associates if required. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting associates. Assists to oversee the punctuality and appearance of Sales associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Maximises the effectiveness of associates by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. Assists to conduct annual Performance Development Discussions with associates and to support them in their professional development goals. Assists to plan and implement effective training programmes for associates in coordination with the Training Manager and Departmental Trainers. Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. Supports the implementation of changes as a result of the Associate Opinion Survey. Administration Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times. Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the Hotel. Establishes an efficient trace file to ensure that all business booked is properly tracked. Submits Sales report to Director of Sales in a timely manner. Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation. Minimum 2+ years of experience in similar position. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Excellent problem solving and interpersonal skills. Demonstrate a growth mindset Coach, mentor & Empower T.E.A.M. Show more Show less

You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. To ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically. Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Rooms, or Front Office Manager in larger operation. Good problem solving, administrative and interpersonal skills are a must. Show more Show less

Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Sales Manager is responsible to act as a sales specialist and be responsible to assist the related revenue is maximised in the most profitable way in line with the agreed targets. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Sales Manager or Sales Executive. Good problem solving, administrative and interpersonal skills are a must.

Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Chef de Cuisine is responsible to manage the assigned kitchen as an independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Minimum 2 years experience as Chef de Cuisine or Sous Chef in a hotel or restaurant of good standards; preferably with experience in luxury international brands. Qualification in Kitchen Production or Management will be an advantage. Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential. Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.

Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Associate Director of Sales is responsible to assist in providing leadership in all selling activities within the hotel, working closely with the Rooms, Food and Beverage and other revenue-generating departments to maximise sales through the activities of the Sales Department and other employees. Qualifications Ideally with a university degree or diploma in Marketing or Hospitality/Tourism management. Minimum 2 years work experience as Associate Director of Sales or Senior Sales Manager. Good problem solving, administrative and interpersonal skills are a must.

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Sales Manager is responsible to act as a sales specialist and be responsible to ensure the related revenue is maximized in the most profitable way in line with the agreed targets. The Sales Manager will also be responsible in handling social and corporates. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Sales Manager or Sales Executive. Good problem solving, administrative and interpersonal skills are a must.

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Qualifications Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management. Minimum 2 years work experience as Assistant Manager - Outlet or Team Leader in a hotel or large restaurant with good standards.

Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Assists to manage all functions related to the cleanliness of the hotel’s guest rooms and floors. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good problem solving, administrative and interpersonal skills are a must.

Summary You will be responsible to provide an excellent and consistent level of service to your customers. Contributes to the smooth and efficient running of the Reception within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Housekeeping Attendant is responsible to conduct cleaning duties in the assigned Place of Work, and provide a courteous, professional, efficient and flexible service to our customers. Qualifications Ideally with a relevant diploma or professional certification in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.