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My wife purchased a 440 18inch chain saw for me March 16 2024.
Within a few weeks of light use the throttle trigger fell off. April 29th I took it to an authorized repair center. I had to pay $25 just to drop ot off. Still …
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Mike D.
a year ago
I work in the customer service field and I must say that this is the worst service I have ever had. I don't know where to begin. I am also in the Tech industry and I am beside myself at the lack of knowledge that they have. I am having an …
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Chris C
2 years ago
Seriously Don’t Buy Husqvarna! The mower is decent to be honest. But honestly the support is horrible. Worst I’ve ever seen. I’m switching brands. No support for it at all. No parts for common items. Even a $10 part - good luck finding it. …
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Mike White
a year ago
Purchased a set of 3 spindles for my lawn tractor deck. One spindle was assembled improperly with excessive axial movement. Impossible to exchange part. Cannot speak to anyone. They requested pictures which do not show movement. I sent …
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Jerrod Bradley
a year ago
**UPDATE** My original post can be found below. After filing a complaint with the Better Business Bureau, someone from the company actually called me and rectified the issue of never receiving the parts I ordered. He was very helpful, and …
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Lloyd S.
a year ago
This company has has made it impossible for me to get an answer about the selecting correct replacement chain and bar for my saw. The only way to contact them is via email through their webpage. On July 11 I got a confirmation to expect a …
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Craig Smith
11 months ago
Horrible customer service. I ordered a part for my 2019 lawn mower in mid December 2023. As of May 2024 (five months later), still no part. No one seems to know if/when the part will ever be shipped. I will NEVER purchase any product from this Husqvarna again.
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Marty Middleton
a year ago
My son bought me a Husqvarna blower for Christmas in Nov. Took it out of box in Feb. Run it 10 min. Could not keep it running, lowes has a 30 day return policy, would not refund. My son purchased 2 year warranty, hope I get it back from lowes before next Christmas. Dont buy.
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Mike knott
a year ago
Go ahead. Just TRY to find a HUMAN customer service rep in all of Husqvarna that you can speak to via a phone number. I dare you. UPDATE: If you initiate an online chat, you can request that a representative call you. And they will. …
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Michael K
a year ago
This is an absolutely terrible company to deal with. I've been trying for a month and a half now to get a question answered about an issue I'm having with my riding lawnmower. They keep directing you to their online customer support page …
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