Humanware Solution Pvt Ltd

We are seeking a highly skilled and customer-focused Senior Implementation Engineer to lead the successful deployment and integration of our solutions for enterprise clients. This role requires a balance of technical expertise, project management, and client-facing communication to ensure smooth onboarding, configuration, and delivery of our products. As a Senior Implementation Engineer, you will serve as the technical lead during client implementations, collaborating with cross-functional teams, ensuring effective knowledge transfer , and guiding junior engineers to deliver exceptional results. Key Responsibilities Act as the lead for client implementations, ensuring timely and successful delivery of projects. Work closely with clients to gather requirements, design solutions, support and configure systems to meet business objectives. Lead technical workshops, product demonstrations, and training sessions for client teams. Perform data migration, system configurations, and customization as needed. Troubleshoot technical issues during implementation and provide solutions proactively. Collaborate with product, development, and support teams to resolve client-specific challenges. Provide structured knowledge transfer sessions to both clients and internal teams to ensure smooth adoption and handover. Mentor and guide junior implementation engineers, ensuring best practices are followed. Document all implementation processes, configurations, and customizations. Ensure a seamless transition from implementation to support/operations teams post-go-live. Continuously identify opportunities to improve implementation methodologies and client satisfaction. Qualifications & Skills Bachelors degree in Computer Science, Information Technology, Engineering, or a related field (Masters preferred). 2+ years of experience in technical implementation, solution deployment, or professional services (enterprise SaaS / ERP / HRMS / Cloud solutions experience preferred). Proven ability to manage multiple projects and prioritize tasks effectively. Excellent communication and client-facing skills with the ability to explain technical concepts to non-technical stakeholders. Strong problem-solving, analytical, and troubleshooting skills. Experience mentoring junior engineers and conducting structured knowledge transfer