Customer Service Executive (Chat Support – US Clients) Location: Noida ( work from Office) Work Hours: 8 P.M to 5 A.M Job Type: Full-Time Experience: 1–2 years (Required) About the Role: We’re hiring an experienced and proactive Customer Service Executive to join our support team. In this role, you will be responsible for handling live chat support for our US-based clients , ensuring quick, clear, and professional communication. This is a great opportunity for someone who thrives in a fast-paced environment, has excellent written English, and is committed to delivering an outstanding customer experience. Key Responsibilities: Provide real-time chat support to customers across the US market Resolve customer issues efficiently and professionally Handle multiple chats simultaneously while maintaining high service standards Accurately log all customer interactions in the system Collaborate with internal teams when escalation is needed Stay updated on products, services, and policies to provide accurate information Requirements: 1–2 years of experience in customer support (chat-based preferred) Excellent written and verbal communication in English Experience dealing with international (US-based) customers Ability to multitask and manage time effectively in a remote setting Familiarity with chat platforms like Zendesk, Zohodesk, Freshdesk , or similar Willingness to work during US business hours Nice to Have: Prior experience in e-commerce, SaaS , or service-based industries Problem-solving mindset and customer-first attitude Ability to work independently with minimal supervision Benefits: Competitive salary Flexible remote work environment Performance-based incentives Career growth opportunities Supportive and collaborative team culture How to Apply: Apply directly through Indeed or send your resume to [email protected] with the subject line: “Application – Customer Service Executive (Chat Support)” Our website is "https://mochan.in/". please note that the website is currently in progress. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Leave encashment Application Question(s): Are you available to work in night shift from 8pm to 5am? Are you currently working? How strong are your English communication skills? Can you join immediately? Experience: How much experience you have in Customer Support field?: 1 year (Preferred) Work Location: In person Speak with the employer +91 9266240737
Customer Service Executive (Chat Support – US Clients) Location: Noida ( work from Office) Work Hours: 8 P.M to 5 A.M Job Type: Full-Time Experience: 1–2 years (Required) About the Role: We’re hiring an experienced and proactive Customer Service Executive to join our support team. In this role, you will be responsible for handling live chat support for our US-based clients , ensuring quick, clear, and professional communication. This is a great opportunity for someone who thrives in a fast-paced environment, has excellent written English, and is committed to delivering an outstanding customer experience. Key Responsibilities: Provide real-time chat support to customers across the US market Resolve customer issues efficiently and professionally Handle multiple chats simultaneously while maintaining high service standards Accurately log all customer interactions in the system Collaborate with internal teams when escalation is needed Stay updated on products, services, and policies to provide accurate information Requirements: 1–2 years of experience in customer support (chat-based preferred) Excellent written and verbal communication in English Experience dealing with international (US-based) customers Ability to multitask and manage time effectively in a remote setting Familiarity with chat platforms like Zendesk, Zohodesk, Freshdesk , or similar Willingness to work during US business hours Nice to Have: Prior experience in e-commerce, SaaS , or service-based industries Problem-solving mindset and customer-first attitude Ability to work independently with minimal supervision Benefits: Competitive salary Flexible remote work environment Performance-based incentives Career growth opportunities Supportive and collaborative team culture How to Apply: Apply directly through Indeed or send your resume to hello@mochan.xyz with the subject line: “Application – Customer Service Executive (Chat Support)” Our website is "https://mochan.in/". please note that the website is currently in progress. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Leave encashment Application Question(s): Are you available to work in night shift from 8pm to 5am? Are you currently working? How strong are your English communication skills? Can you join immediately? Experience: How much experience you have in Customer Support field?: 1 year (Preferred) Work Location: In person Speak with the employer +91 9266240737