HR Relationship Manager

HR Relationship Manager

• Serve as the primary HR point of contact for consultants (bench & deployed), handling engagement, payroll, and HR-related queries.
• Build and maintain long-term professional relationships with consultants to ensure retention and satisfaction.
• Lead and manage timely payment collections from consultants, ensuring strict follow-up and resolution of pending dues.
• Maintain detailed records of consultant contracts, deployment, invoices, and payment status.
• Collaborate with finance and operations teams to track collections and resolve discrepancies.
• Prepare and present reports on consultant engagement, collection status, and overall relationship management.
• Resolve conflicts between consultants, clients, and internal teams, escalating cases where needed.
• Support onboarding, documentation, and HR compliance requirements.

• Bachelors degree in HR, Business Administration, or related field.
• 2-4 years of experience in consultant relationship management / HR in IT Staffing, with a proven track record in payment collections.
• Excellent communication skills in English (mandatory) and Hindi for consultant coordination.
• Ability to handle payment collection conversations professionally and persuasively.
• Knowledge of IT staffing lifecycle, contracts, and compliance will be an added advantage.
• Proficiency in MS Office, Excel, and HR/CRM tools.

• Strong negotiation and payment follow-up skills.
• Consultant-first mindset with the ability to balance relationship-building and business requirements.
• Strong organizational and reporting skills.
• Target and results-driven approach to payment collections.