HR backend Role -16k Take Home -Night shift-Vikroli- 2way Cab Free

JD :

• Communicate with employees to request corrective or additional data and confirm receipt of requests for processing
  • Analyze output reports to ensure data has been processed accurately address errors with employees and initiate corrective action• Deliver qualitative output and meet expected standards• Adhere to SLAs KPIs and CPIs set by the client• Deliver all services in the Spanish language
• Ability to take calls Contact Center with good language and verbal and written communication skills
  What are we looking for? • Primary skill - HR Service Delivery - P3Roles and Responsibilities: • • Performs data entry in Human Resources systems, tracking tools and client specific tools• • Proofs data entry generated within immediate team to ensure quality of deliverables• • Demonstrates knowledge of Human Resources processes and related systems to effectively perform responsibilities• • Researches and resolves data entry, discrepancies• • Reads and understands all communications regarding client and HR Services processes to remain current with all job responsibilities• • Participates in cross-functional training to fulfill team backup responsibilities as assigned• • Refers customers to self-service options as applicable (systems, reports, etc.)• • Participates in process improvement planning• • Identifies and escalates complex issues to supervisor• • Provides operational statistics as requested• • Completes special projects as assigned• • Supports and sustains positive work environment that fosters team performance through own work and behavior• • Is receptive to perform

Work Model & Shifts: WFO; comfortable with US shift coverage as business requires.